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Wendy S Thomas - Real Broker

5.0 (1 review)
Closed • 12:00 pm - 5:00 PM

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13 years ago

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Stephen Cooley Real Estate

Stephen Cooley Real Estate

(13 reviews)

Your main takeaway from this review should be: I HAD A STELLAR EXPERIENCE AT STEPHEN COOLEY REAL…read moreESTATE WITH THE FABULOUS AND INCOMPARABLE SARAH LOFTIS!!! Read on for details. I am a first-time homeowner who started my home search on Zillow in the Summer of 2024. When I was ready to view properties, Zillow matched me with Sarah Loftis, the most outstanding real estate agent I could've asked for. When I was initially browsing, my schedule was slammed. She waited patiently for things to calm down and was sure to check on me periodically, not as an agent who was trying to get a sale from a client but as a human who cared about another human. Words cannot express how much that meant to me. When things calmed down, we started looking together. We saw probably eight to twelve properties together in total. Sarah was knowledgeable about each of the listings, the market, HOAs, etc. When she didn't know the answer, she would reach out to a colleague or partner to find the answer. When I finally found the property that I thought was THE ONE, we had a big snafu with the lender from which I obtained my preapproval, which made us return to the drawing board and find another property. I WAS DEVASTATED and honestly wanted to give up. Sarah demonstrated empathy during this challenging time and allowed me a few days to grieve before making recommendations that ultimately changed my home-buying journey trajectory. Sarah connected me with a new lender and stellar lending officer, and we continued our search. Initially, we couldn't find a home that was a perfect fit like the one we had to leave behind. When I thought all was lost, Sarah called me with the specs on a new build that met ALL of my specifications and was better even on paper than the initial property I picked out. We went to see the home, and I fell in love immediately. Sarah helped me to navigate every aspect of the process. She was always available to answer every text or phone call and never left me feeling undervalued. Additionally, she was a wealth of knowledge and took the time to make sure I understood everything I signed or was asked to do throughout the process until the day of closing. We closed at the beginning of December 2024, and she still checks in weekly to ensure I'm okay. I highly recommend Sarah Loftis for helping you find your next home. She will prioritize your desires and empower you to find the right home for you. You will not be disappointed.

We listed our home in Ft Mill SC with one of his agents. His agent recommended a listing price. I…read moredisagreed with the price and raised it by $30k. The home sold in less than 30 days for about $25k more than their recommended listing price. I am accustomed to a 3% listing commission and 3% selling commission. Stephen Cooley wanted 3.5% and 2.5% to the selling broker. I told him that this did not work for me, and in my opinion, the selling broker does the majority of the work in the transaction. Their communication was awful during the process. The fact that the home sold so quickly had nothing to do with Stephen Cooley Real Estate. There are much better companies in Ft Mill, Rock Hill and Charlotte. All that can say is that I will never use this company again.

Hayley Hajjar - Corcoran HM Properties - Need help navigating this competitive market?

Hayley Hajjar - Corcoran HM Properties

(3 reviews)

Quail Hollow

Hayley is amazing!! We were moving to Charlotte from out of state, and Hayley helped every step of…read morethe way. She really gets to know you as a client to help find you the best home. Hayley knows her Charlotte neighborhoods well, as this was extremely important to us in determining where we wanted to live. Finally, Hayley was an excellent negotiator and advocate for us! She went above and beyond even helping post-closing - coordinating painters, tiler, and other various contractors before we moved. Hayley is simply the best! Highly recommend her to be your Charlotte realtor

Hayley was our third realtor and she was absolutely fantastic. We were first time home buyers and…read morenot only was she patient and thorough with all of our questions but also was very responsive. We always heard back from here within 2 minutes. She made us feel really important, which was something we hadn't felt with previous realtors. We were also impressed with her work ethic. The second she stopped showing us one house, she was calling or texting saying "what about this one? I can set up a showing whenever." Then when it came to the showings she was always the first one there and the house was open and ready. Lastly we appreciated her honesty. She didn't bite her tongue or try and sell us on something she didn't have a good feeling about. She made sure we were knowledgeable and privy to all aspects of the inspections and closing procedures. There's a comfort level she provides. Not pushy in the slightest and is fun to be around. Can't recommend Hayley enough!

Wendy S Thomas - Real Broker - realestateagents - Updated May 2026

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