As a broker they offer many insurance solutions. Service is personal , professional and responsive.read more

From the owner: We specialize in helping people find the best Home and Auto Insurance…read more VanDuren-Irving West Insurance was founded from scratch during Autumn of 2007 in Grand Rapids after a decade of insurance service in East Michigan. We have grown and have a team of friendly insurance professionals that share a love for helping people.

I have been a client for years and have had a great experience with Lamborne Agency. I recommend…read morethem to all my friends and family. They are prompt, detailed oriented, and quick to respond when they are called upon.

I would give 0 stars if I could. Very inconsiderate…read more Ffs, cant make this sh*t up. This is poor business practice. Phone rings... Farm bureau insurance Me- hello Them- Julie Me- no, this is her daughter she has been dead for two years Them- oh, sorry. Well, we have had a lower insurance rate, the lowest its been in two years, can we run a quote for you? Me- I literally told you that my mom is deceased and you chose to continue with a sales pitch, this conversation is done. I hope you have a better day. The conversation should have stopped when I said she was dead.

Kelly Anderson is such a great agent! She was so thorough with everything thing, answered all my…read morequestions effectively, helped explained all my options, and was very personable. She actually really cared about my needs - I was very impressed with her whole staff and how much they've helped me since her being my agent. I would absolutely recommend Kelly to anyone for any of their insurance needs. Definitely 5 Stars!!!

Kelly is a fantastic agent who is just as friendly and personable as she is intelligent. Her and…read moreher team will take great care of your family insurance needs.

Working with Compass is fantastic! I was able to get quotes on my vehicles and housing very…read morequickly! All of my questions were handled very professionally. I didn't feel rushed, or like just another number. I was genuinely taken care of, from "hello" to "thank you for your business". I definitely recommend utilizing Compass Insurance!

This is a great company. They try their best to do everything they can to meet your needs…read more They explain everything and are very patient and helpful. They have multiple different companies that can use to quote so their rates beat EVERYONE! We made the mistake of switching to another company a year ago and that company jacked up our rates every renewal period. Lesson learned, we'll stick with Compass forever!

I've dealt with Mike Murphy and three people in the agency support staff for over two years. They…read morehave consistently performed with a high level of expertise and attention to detail. Any requests or concerns I've brought to them have been handled quickly, efficiently and with a personal enthusiasm for securing what is in my best interest. In the past six months I have sold four personal vehicles and purchased one new one, In each instance they have expressed a genuine desire to help me through the transitions I was experiencing. They have consistently been friendly and cheerful. I cannot imagine a better agency to work with.

Awful customer service from one of their agents and the owner himself. Very unclear and…read moreunprofessional communications and an extremely rude manner of handling the situation. I cannot recommend anyone using this firm. Horrible, unprofessional, and demeaning experience.

I've worked with Mike Wheeler for years - Mike, in addition to the kind/considerate and…read moreprofessional staff, are always knowledgeable and of great assistance, when needed. Thank you Mike/Oakes Agency, for always helping. Kim L

Coming from out of the state and negotiating auto insurance was a challenge, but Dave Giroux of…read moreOakes Agency was incredible to work with. He knew what he was talking about and found the least expensive insurance for us. He also assisted when my husband moved to another state for business in making sure we were absolutely covered and also processed the refund in a very timely manner. I would highly recommend Dave for your insurance needs. Top notch guy!

Best insurance experience! Shopped around for me and saved me money... highly recommend!read more

The worst experience with an insurance company ever - if there was a rating of no star - that would…read morebe more accurate for this particular agency! Let me say first that the agent was INITIALLY awesome with the quote, but for some odd reason there were a number of delays, and what appeared to be at some point deliberate evasion by the agent. He did not respond to repeated calls and emails regarding initiating the policy. I follow up only to find out that his brother has "decided to raise minimal insurance scores that basically prevents him from writing policies in Detroit" - a practice that has probably assisted in building their business over the years. I mean why else would an agent road trip to Detroit to meet with car salespersons for the express purpose of writing insurance policies? That stated, the agent whose last name just happens to be Trumble - did not communicate the change despite the numerous attempts to reach him. I find this very unprofessional, and the hint by the agent that this might be "racially motivated" a very serious issue that deserves to be made known to the public, and the agency that oversees and regulates the industry.