As a broker they offer many insurance solutions. Service is personal , professional and responsive.read more

From the owner: We specialize in helping people find the best Home and Auto Insurance…read more VanDuren-Irving West Insurance was founded from scratch during Autumn of 2007 in Grand Rapids after a decade of insurance service in East Michigan. We have grown and have a team of friendly insurance professionals that share a love for helping people.

Danielle and her team at State Farm have been great insurance partners. Over the past 15 years+ we…read morehave insured multiple homes, cottages, cars, boats, life and general liability. Highly recommend Danielle, her team and State Farm for your comprehensive insurance needs. K. Miller Standale Michigan

I've been a client of Danielle's for several years. As someone who understands the basics of…read moreinsurance but none of the fine details, I've come to rely on Danielle and her wonderful team to answer any questions I have and direct me with care in choosing options for my home and auto insurance. Danielle really cares about picking the right plans for you personally, and makes an effort to learn about your situation to help you. She is always available via email and anytime I call the office, someone helpful answers the phone. The patience and kindness that I experience anytime I contact Danielle and her team is really heartwarming and makes me feel at ease. I would highly recommend Danielle to anyone looking for insurance providers in the area.

I have had car, homeowners insurance with this agency for many years…read more When I call to change coverage, I am always first in line. All the different staff I have the pleasure to speak with are all knowledgeable, they get the job done. Several family members also benefit from Allstate. Give them a call.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. We are proud to have raised our children in Kentwood, while helping our neighbors take care of their insurance needs!

It was time for me to sign up for Medicare...yep...that age! My husband and I had tried a variety…read moreof ways to get me set up. There was some mix up with having two email addresses with Social Seurity. With an upcoming birthday, I had to get it straightened out right away and Frank made sure I took the necessary action in time. Finally, Frank got on the phone with them himself and got them to cancel everything so I could start fresh. He signed me up again under one email and then followed up to make sure it all worked. I found him to be helpful and his attention to detail and follow up was very much appreciated. I would highly recommend him!

I began my life insurance application process with Frank in November 2020. As a new client…read moreprospect, Frank was willing to make multiple phone calls, text messages, and emails per day with me to gather information and details for my application. The process took many months, multiple companies, an in-person paramedical examination, and signing many release forms for the underwriting departments to gather the information necessary. By August, 2021, I received a Denial letter from the company recommended by Frank, based on some medical information from years ago in my medical history. There was a time-sensitive window for amending and correcting the information that was out of context, which my medical provider was willing do, as well as provide extra diagnostics as evidence of good health. But after I received my copy of the letter, I did not hear from Mr. Fuss for weeks, though I expected him to contact me and provide a 'debrief' interview at the very least, maybe perhaps assist in correcting the insurance company's records through the cooperation of my medical provider. But, Frank was no longer available to take phone calls, exchange emails or text messages other than when I finally sent a text asking him to call when he had time available, to which his response referred me to some online 'schedule' I had to now sign up for to speak with him. I was no longer a 'prospect', not money up for grabs, not even worth a 'Thank you for choosing my agency, I'm sorry it didn't work out' sentiment by any form of communication. Now it's the end of September 2021, and I still haven't heard further from Mr. Fuss. Not that it matters at this point, the time sensitive window for amending the denial has closed, and I'm not sure if there are any other companies willing to review my case. I guess I'll try another agent, and hopefully get a better outcome.

Doug Zuidema and Karen are both phenomenal folks to work with. I have been working with them for…read moreover a year now and there's never a question they haven't followed through with. I am sad I could no longer afford their policy, but definitely genuine people to talk to about your insurance needs!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: MI-0109440

Great service and unbelievable pricing. Bill Cole has a super team of reps; specifically Brennan…read moreand Cam. Thanks for helping us to truly "bundle and save".

From the owner: To be the best option for insurance and financial services for the community in East Grand Rapids,…read moreGrand Rapids, and the surrounding areas. License #: MI-0111964

I would recommend this insurance agency to everyone I know. The staff is polite and really seems to…read morecare about the well being of their clients. I personally have all of my insurance with State Farm and this specific agency bends over backwards to ensure good customer service.

Love this office and the atmosphere. Everyone is so helpful. I like that I can call or go there…read moreand anyone can do anything for me. Great staff!!

Keep scrolling, don't even consider it. I think most of the reviews are friends. They made so many…read moreerrors on my policy, admitted it, but refused to credit my account back. Customer service is non existent. Losing a customer over their $32 mistake? I had "Jake" from State Farm cute . At first. All the way up to Lance Greer, incompetent. I found the errors and I had to fix them. Or tried to. "My Bad" was the excuse they gave me for their errors, really? State Farm? " MY BAD". I will be filing a complaint with BBB and the State. Also I will post this across social media so people are warned of how this agency operates. More to come. No responses from this office please I can't listen to anymore excuses. Be a professional. It's extremely unfortunate that they can get away with this. But I will make sure that potential customers have a chance to read the review and how they operate.

I've been with State Farm for over two years now, and again, I have to tell how great the customer…read moreservice is. My agent Logan is always so easy and wonderful to work with, every detail I need changed or every other type of insurance I need to add to my plan is bullet pointed on what I have covered and he ALWAYS keeps me at an affordable price. Everything from my vehicle, renters, to my newly started small business. I always reccommend this particular State Farm to all my friends family and colleagues.