I would recommend this insurance agency to everyone I know. The staff is polite and really seems to…read morecare about the well being of their clients. I personally have all of my insurance with State Farm and this specific agency bends over backwards to ensure good customer service.

Love this office and the atmosphere. Everyone is so helpful. I like that I can call or go there…read moreand anyone can do anything for me. Great staff!!

Dallas smock and State Farm says they would rather I commit suicide the help a paying customer…read more They constantly raise my rate for no reason with no tickets or accidents or claims of any kind

Best insurance agent I've ever had. I've been with Dallas for over 10 years now and one of the…read morereasons I've stayed with him is his excellent service! Always goes above and beyond. Highly recommend!

Very helpful to all my needs and talked me through the process of what insurance is best for me and…read moregave me the best value. Knowledgable and patient, and I would recommend anyone to work with him!

Please avoid - increased my rate by adjusting my policy without authorization. Then told me I had…read moreto pay it or my policy would lapse. Then when I called them on it, they canceled the policy and 30 days later still have not refunded my premium. Sleazy.

Best insurance experience! Shopped around for me and saved me money... highly recommend!read more

The worst experience with an insurance company ever - if there was a rating of no star - that would…read morebe more accurate for this particular agency! Let me say first that the agent was INITIALLY awesome with the quote, but for some odd reason there were a number of delays, and what appeared to be at some point deliberate evasion by the agent. He did not respond to repeated calls and emails regarding initiating the policy. I follow up only to find out that his brother has "decided to raise minimal insurance scores that basically prevents him from writing policies in Detroit" - a practice that has probably assisted in building their business over the years. I mean why else would an agent road trip to Detroit to meet with car salespersons for the express purpose of writing insurance policies? That stated, the agent whose last name just happens to be Trumble - did not communicate the change despite the numerous attempts to reach him. I find this very unprofessional, and the hint by the agent that this might be "racially motivated" a very serious issue that deserves to be made known to the public, and the agency that oversees and regulates the industry.

Nathan Smith recently visited me at my home to go over an insurance policy that might suit my…read morebudget for when I pass away. He was extremely knowledgeable in matters that could be helpful to me. He understood my limited budget and worked diligently to see how he might help me. Thank you Nathan for your time.

Nathan Smith is the best agent ever. He has worked with us through some difficult times. Always…read morecalm, cool and collected. Checks our coverage and makes sure we r on the same page,according to our premiums and costs and coverage. His office staff are friendly and very helpful. A group of very nice people who reflect their boss's professionalism.

Lori is tops in her field. I always feel she has my best interests at heart. Why do I feel that…read moreway? She thoroughly and patiently explains answers and/ or solutions to questions and/or issues as they arise. She always seems to share different scenarios as well. I also know she works extremely hard and puts in long hours so her clients needs are met. As a Realtor, she has been able to help my clients save money on their insurance policies as well. I highly recommend Lori McDonald to anyone looking for an excellent insurance agent.

I went in nervous and Charles put me completely at ease. My taxes were done within an hour and he…read moreeven found deductions I wasnt aware applied

Had our taxes done by Mike. We were in and out in less than an hour. Mike made it a painless, easy…read moreexperience. His years of experience, and knowledge really show. Found our new tax guy for years to come!

I've dealt with Mike Murphy and three people in the agency support staff for over two years. They…read morehave consistently performed with a high level of expertise and attention to detail. Any requests or concerns I've brought to them have been handled quickly, efficiently and with a personal enthusiasm for securing what is in my best interest. In the past six months I have sold four personal vehicles and purchased one new one, In each instance they have expressed a genuine desire to help me through the transitions I was experiencing. They have consistently been friendly and cheerful. I cannot imagine a better agency to work with.

Awful customer service from one of their agents and the owner himself. Very unclear and…read moreunprofessional communications and an extremely rude manner of handling the situation. I cannot recommend anyone using this firm. Horrible, unprofessional, and demeaning experience.