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    Wendt Stephen R DDS

    5.0 (1 review)

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    9 years ago

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    Smiles 1st Children's Dentistry - Mason - From the waiting area sipping on hot cup of coffee while older kids get their friendly service.

    Smiles 1st Children's Dentistry - Mason

    3.2(6 reviews)
    1.8 mi

    Absolutely pathetic doctors, have no empathy on kids!! They have no idea how to make a child…read morecomfortable with syringe. I would never recommend this to anyone anymore.

    very bad management and system in this place. was there with one doctor in Feb 2025, got teeth…read morefilled under sedation. When it is time for regular cleaning, was told need to postpone the appointment until July 2025. Ok then we waited until July 2025 and they said another doctor will need a medical clearance form before he/she can do any cleaning and regular dental check. I said it doesn't make sense, how come you didn't ask this type of form last time with extensive dental work under sedation but need it for a regular checkup? But they just instist I need to find someone, a PCP or any specialist whoever can give a paperwork to ensure they are not liable for this July exam. OK, then I said I cannot, I am too busy and don't think my PCP would agree with providing a not standard additional form. And then they said then they need to reschedule us with another doctor who will not require such a form. but we need to wait one more month until August to do the cleaning and regular dental check. You really can see the system is not transparent and different requirement were implemented depending on who you will see. Good luck!!

    Photos
    Smiles 1st Children's Dentistry - Mason - Getting your nails painted is an added bonus during a filling!

    Getting your nails painted is an added bonus during a filling!

    Smiles 1st Children's Dentistry - Mason - An iPad when you're waiting

    An iPad when you're waiting

    Smiles 1st Children's Dentistry - Mason

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    Cincinnati Dental Services West Chester

    Cincinnati Dental Services West Chester

    3.0(2 reviews)
    0.7 mi

    Friendly and professional practice. I highly recommend there services to anyone looking for a…read moredentist

    The facility is clean and after checking in I was seen within fifteen minutes. If you choose to go…read morehere you must be warned of several things. They cancelled my appointment by email just weeks before I was scheduled. I tried to reschedule and could not get in within a reasonable time. I went to another Cincinnati Dental Service location to have my cleaning and xrays done. when I returned to the Westchester location they were unable to see the xrays. I told her I was willing to get the xrays if I am due but last time I was there they said I was due for a panoramic and it was covered by my insurance company. My insurance company stated I could only get that particular xray every three years, I had to pay out of pocket aprox $150. There were no attempts to call the other location and the hygenist told the dentist I refused the xrays. The hygenist was not friendly or helpful. When I spoke with the dentist he blamed the computer, that no one asked me to call the other location, and that is between you and your insurance company. So if you decide to go to this location know what tests are paid by your insurance company and keep up with the dates. A simple sorry for your experience would of made a big difference. It is a nice clean facility but customer service is not their strong point. I have had about 40 cleanings in my life and only a couple from this location and this was the worst experience I have ever had.

    Wendt Stephen R DDS - pediatric_dentists - Updated May 2026

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