Bob is great. All I can say is, he will make it happen no matter what the situation is.read more

Bob has continued to harass our family after we've asked him not to contact us. When he left NAF…read moreand went to another outfit, he took our information and started spamming us from the new organization. Now that he is back at NAF, he has started doing the same thing again. We've unsubscribed, blocked and he still manages to access us since he is doing it outside of the NAF channels. Now, he has signed us up for Homebot, which is something we never authorized. Taking someone's information and signing them up for things that they didn't authorize is a violation of the California Consumer Privacy Act. I've gone ahead and reported him to NAF a third time, contacted an attorney and will be filing a report against his license on Monday. I've given you several opportunities to stop harassing us. I have every text, email, and snarky voicemail saved. If this is the route you want to go, I'll be happy to follow through. Final warning, Bob.

If I had to describe Michele in 1 word: integrity. Michele consistently took my phone calls in my…read moremost stressful times of the home buying process. Both times she gave fantastic tips and was extremely helpful in my situation. Every conversation with Michele has been so refreshing in this constantly stressful process of finding a new home. Always honest and willing to work with me. The biggest reason she has high integrity is both times we spoke, she was able to confirm the quotes I had were strong and didn't try to pull anything on the other lenders just to make a commission, she truly cares about people and gave superb feedback on the process. There was no monetary incentive to help me, she was just a kind person who wanted to help. Thank you for being awesome!

This has been the third time we have worked with the Reen Team and each experience has been great…read more From helping us get our first place to helping us get our forever home. Highly recommend working with their team regardless if you're a first time buyer or an experienced one. They can help guide you make the whole process easy to follow.

Dave, Danny, and the entire team have helped us multiple times, and we've never had anything but a…read moregreat experience. Dave has consistently gone out of his way to help, and Danny has been great to work with as well. They're responsive, thorough, and always make sure I understand every step of the process. They take the time to answer questions, talk things through, and genuinely treat us like valued customers--not just another transaction. I can't thank Dave, Danny, and the team enough and would absolutely recommend them to anyone looking for a mortgage team they can trust.

Had you asked me a few months ago if purchasing a home would be as easy as it turned out to be, I…read morewould have said "no way". Well, the proof is in the pudding. We are now new homeowners. Thanks to Dave Setti and Danny Schaezlein of o2Mortgage, my blood pressure is not sky high. I found Dave and Danny to be readily available whenever I needed some guidance, clarification and interventions with insurance companies and banking institutions. They were always patient and encouraging just when I needed their help. I truly appreciate their offering to make calls to agencies or businesses on my behalf. Buying a home can be stressful. However, I found Dave and Danny's services as a welcome relief just when I needed it. Thus, if you are considering buying a home and need to select a mortgage company, without a doubt, I recommend Dave Setti and Danny Schaezlein of o2 Mortgage due to their superior delivery of services. John M. Martinez

Mark Smith is a champion! I, my friends and family have had repeated success with his help. He…read morecomes through when others (your agent, the bank) fall short. Highly recommen!

Mark was recommended to us by my cousin, and I truly enjoyed working with him. We needed to take…read moreout a loan for my parents' home, so we reached out to Mark. He was extremely proactive in his communication, even responding to emails on his days off. Understanding the importance of our deadline, he took the initiative to research and recommend the best loan option for us. Mark was an absolute pleasure to work with, and I look forward to partnering with him again in the future.

I believe Kate is different than the average realtor because she puts the client ahead of herself…read moreand she will do everything and anything she has to do make your home loan dream come true in the least stressed way possible!!

Kate helped us get into our first home in novato. She worked so hard and explained everything in…read moreterms we could follow along with. I don't think we could have gotten our house without her expertise along the way. I highly recommend her for any loan service. She also helped us refi a few years later when the rates dropped and beat every other offer we had. We ended up moving away to another state and wish we had a kate for that home purchase too.

We had a great experience working with Grant. We contacted him after we had already submitted an…read moreoffer with a 15-day close, and he was able to get everything done on time without any hiccups. He was extremely thorough and knowledgeable about every aspect of the home loan process. As first-time homebuyers, we were pretty out of our depth, but Grant answered every question we had and made sure we understood what was happening at each step so we could feel confident we were making the best decisions for our family. I would recommend Grant to anyone in the area looking for a home loan.

The reviews are absolutely true about Grant. He is an amazing broker and also person. I highly…read morerecommend him and his services; especially to first-time home buyers. He's very honest and thorough, which helped us really get understand how the home buying process works. He's the guy you want on your side and the friend that has always felt has been by your side.

I worked with John Eichinger to purchase my property in Livermore and refinance my Patterson and…read moreFremont rentals. He's an excellent agent and actually cares about you as a person first. John is courteous, responds quickly, and even helps provide key details to consider like traffic for your commute. Hands down the best I've ever worked with in my multiple transactions. Thanks John!

I have 870 credit score, good income, and $2M+ equity in my house. I wanted to refi $500K-loan;…read moreit's never too smart to hurry in paying it off and interest is 2.5%. Everyone would still make money on; it is not a $150K-loan that nobody wants to touch. After 2.5 months !!!!!!!!! and signed paperwork with the title company, it is not done. Would I go again with Mark? I think you know the answer. Hours wasted for nothing.

Thao helped us close our home in record time. We had to sell our home before buying our new home…read moreand Thao handled our situation perfectly. She is very responsive and knowledgeable and ensured a stress-free loan process.

Thao Benioff was such a pleasure to work with! She was so thorough and made sure we were informed…read moreevery single step of the way. I heard from so many people that buying house is a nightmarish process with endless stress and disappointments. Thao and her colleagues made this process completely painless and effortless. We could not have asked for a better experience in buying our first home. We cannot thank her enough and would truly recommend her to anyone!

If you want a Realtor that will NOT answer his phone, or follow up on basic details in a…read moretransaction, then this is your guy. He was a listing agent in a transaction I was involved in and he was barely present, and when he was, he was often too late with the information. He expected everyone else to do his job and stepped up a little at the very end, when he thought he might be able to leave a good impression (or maybe he was just excited because his commission was soon to come). AVOID this guy. There are great Realtors out there, he is not one...

I had a very poor experience with this company last year and would not recommend them. Our re-fi…read moretook over seven months and eventually never closed due to the lender Steve Leonardis had chosen being unable to fund the loan. Our re-fi was fraught with Lack of communication, apparent loss of secure documents, rush rush at the end only to have it all fall apart due to the lender they chose to fund the loan read on for details I consistently had extremely poor communication from Steve Leonardis and his colleagues. They would request documents and I would fax them and then hear nothing. A couple of weeks later I would say where are we on the re-fi and they would say "Oh we never received the documents". This happened several times with many secure documents w-2's, bank statements etc. God only knows what happened to all our secure info when it came out of some fax at their end?? other times we would send over a scanned image of our w2 and then I'd hear nothing. I'd call a couple of weeks later and they'd say" oh we couldn't read the image clearly". really? then why the heck didn't you call us and request another copy? I always a had to call to find our where we were in the process. They never called me. Steve's colleague Tom Tran always sounded as if he were on a bad cell phone and rushing around outside- that didn't reassure me that he was sitting at a desk concentrating on my file. On the day of the loan supposedly closing i was told to get a cashiers check from my bank and rush it to the title company in 20 minutes! I was told they would like us to sign the papers in the next couple of hours. Ridiculous embarrassing panic rushing to the bank and driving across town to title company - oh yes and at the LAST MINUTE they insist I pre-pay our homeowners insurance for the next 8 months. let me inform you we have very good credit and have happily re-financed a few times in the last few years. This calamity was all about poor customer service and a loan company steve said he would " never use again" yeah, well thanks for using them for our re-fi Steve. We fulfilled all these ridiculously rushed obligations and heard NOTHING. after a week or Steve texted to say our loan had not funded yet could we please pay the next months mortgage. A few weeks later and we heard NOTHING. eventually i had to call the title company who informed us the loan had fallen through. I was FURIOUS! why hadn't Boulevard financial told us it had fallen through? when did they expect us to find out? loans- once signed by the notary- almost never fall through unless the loan company goes bust - apparently this one did. But wait there's more: after speaking with the title company I immediately called Tom and Steve who didn't even return my call for TWO days! eventually I got an email from Steve explaining the loan company he had chosen went bust but with NO APOLOGY for not informing us himself. Honestly! THEN this was supposed to be a no -cost loan- but guess what? we are out $450 for an appraisal which was done last September! and cannot be used by another re-fi company (apparently they all need to do their own appraisal). of course i left a message for Steve (he NEVER answers his phone by the way) saying "this was meant to be a no-cost but we are out the appraisal fee AND all the months of lower mortgage payment awe were supposed to be getting. guess what? HE HASN"T EVEN REPLIED. Beyond inefficiency this man has just been rude. We are now starting the re-fi all over again with a different broker. Rowena and Steve Morgan, Dublin CA