Tommy Kuo is the best Last year , I moved to Scottsdale,…read moreArizona and still retained him as my family doctor. I have seen him for the past 25-30 years, pretty much as soon as he went into practice. Have never had any bad experiences with him and he goes out of his way to help you

Somebody got greedy. This doctor joined a new medical group called MDVIP starting 1/1/25. In order…read moreto continue seeing him, you would have to pay a membership fee of $2k+ a year. Yes, even if you have insurance and all the benefits in there are covered, this is a "membership fee". Wow! Never thought he'd make a decision like this. Time to say goodbye.

I could not be more pleased with Dr. Paley. He is deeply empathetic. He also runs his office very…read moreefficiently -- minimal wait times, quick response to test results, good use of telehealth systems. He uses referrals to specialists but only after he does his own research. I am so glad I found him when I moved here 4 years ago.

My husband and I have been patients of Adam Paley for decades. He listens during office visits, and…read moreprescribes tests and medication as needed, but always gives me the option to go the route of less intervention rather than more. My father was a physician so I know good medical care when I see it, and Dr. Paley provides excellent primary medical care. It is true that calls to the office may not be returned the same day, but if you contact the office through the on-line patient portal, you almost always get a same-day response. As for the complaint that Dr. Paley pushed the COVID vaccine, medical science has shown that the risk of serious complications or death from COVID is astronomically higher than complications or death from the vaccine. He is following medical science and protocols in advocating that a patient reduce risk by getting vaccinated. But the choice is still the patient's.

Dr. Arakaki is a wonderful doctor! She takes the time to listen out your problems and find a…read moresolution. If she feels that a specific problem may need further attention, she is not afraid to refer you to the specialist that can help. That makes me feel better to know that she is looking out for my health. Her office staff is also very nice. They always fit me into the schedule even if it is packed. And even though I am ALWAYS there, because I am ALWAYS sick they are still very kind to me and never act irritated or bothered. Sometimes there can be a little bit of a wait for your appointment, but what doctor doesn't? If you call, the staff will let you know if you should come in later or not.

Dr. Arakaki is truly an old style doctor who really takes the time to listen to you and who cares…read moreabout your health. She lays out all the options available for care and doesn't pull any punches. She is happy to refer to specialists when needed. Her office is very homey and even has a fish aquarium which is very soothing. Even though a bit "retro", I'll take the old fashioned decor any day over the typical white, sterile, fluorescent environment of many healthcare facilities these days.

Dr Sophie Mou became my established Primary Care Physician today. She is thorough, listened to my…read morelengthy health history and has current updated knowledge. I appreciated her care. Adele Dunnigan RN.

From the owner: As part of Sutter Health, a not-for-profit organization, Dr. Sophie Mou provides personalized,…read morepatient-centered care with a focus on your long-term health and well-being in San Mateo. As a specialist in Family Medicine, Dr. Mou takes time to listen, explain options and guide you to trusted care resources as needed. With access to advanced services across Sutter, Dr. Mou is committed to helping you stay healthy and feel supported.

I had a wonderful in-person visit recently w/Dr. Oltmann. She is very personable, warm as well as…read morebeing very professional. She addressed all my issues & I found her to be very thorough.

I'm sad to give this review but after four canceled appointments by this doctor all happening after…read moreI had to take a day off of work and drive 45 minutes only to find out when I got there and waited 20 minutes in the waiting room that: 1st time: the doctor left,I was told she had to go home for some reason! 2nd time :I was told the person from PAMF who scheduled me made a mistake and the doctor doesn't have time to see me now!! 3. Rd time the staff come out to tell me the reason was she is on a lunch break, and then has to go to a meeting, are you kidding me ?? 4th time I came on tome and did what the my health app told me to- I checked in online and it said you're checked in go to the waiting room and wait for your name to be called so I went to the waiting room. No one came to call me 10 minutes went by and then I heard my name and went to the front desk and they said oh no you were supposed to check in here. I waited 10 more minutes and then a nurse came out and told me I'm sorry the doctor can't see you. Your appointment was 11:40 and it's now 1150:. The doctor has to go to lunch and then she has a meeting! I couldn't believe this happened for a fourth time and I went asked to speak to the doctor and I was waiting again for them to give me a reply. They came back out and said well she can help you make another appointment, but she can't see you ---what the heck?? I'm in my 60s I never in my life have had such a horrible experience in the span of 1 1/2 weeks having my appointment canceled four times that is just unacceptable to me. I'm very concerned about what happened to the level of care at PAMF!!! They think it's OK keep me waiting for 20 minutes or more when I have an appointment and have then have the nerve to tell me the doctor is not there or at lunch?? and I have to go home and come back another day and make another appointment four times in a row! This doctor couldn't take five minutes to talk to me, especially after Im coming out of the ER the day before- this is highly inconsiderate and disrespectful to your patients. I changed doctors. I have had enough even though I really liked Dr. Altman five years ago when I first saw her, but now she and her staff show no respect or concern whatsoever for what they put me through . No apologies were given, no accommodations were made for their incompetency in scheduling and caring for and managing the patient. And the attitude I got was if it was no big deal for them to send me home and come back another time. I have a busy life. I have a job and can't keep taking time off because of scheduling mistakes my time is valuable also. The first time I was sent away, I had Covid and it was really difficult for me to walk to the appointment and even get there and they had the nerve to send me home due to their scheduling error. Shame on This practice!! To pour salt on the wound when I left, I must have lost my parking ticket and there's no attendant in the booth anymore so I couldn't get out of the parking lot without paying $35 for spending less than an hour in the parking lot!

Dr. Kawano has been my doctor since I was born. He's seen me grow up and has helped me with every…read moremedical concern I have ever had. I thought all doctors were like this because he was the only doctor I really ever associated with. But when I moved down to San Diego I realized what good of a family doctor I really had. I can trust this man with my life, he's patient, honest, KNOWLEDGABLE, unbiased, thorough, pays attention to detail and a whole bunch of qualities doctors should have. He's always been able to diagnose everything I had and gave me the proper level treatment. Heart and skin problems are just a few of the things he has helped me with. To be honest, he helped me with my skin condition way better than a dermatologist I recently went to did. And for the things he doesn't have the capability to help me with, he would refer me to great doctors that would definitely be able to help me. I'm sure he has a wide range of doctors through his network. Anytime I have a medical concern, he's the first person I would go to because I know he will be able to help me in one way or another. I read the reviews on yelp and the reason why some of them are bad are because of the customer service. Honestly, It's probably because they called outside of business hours. Dr. Kawano has some kind of call center that takes calls when the front desk is unavailable. The call center is questionable but the lady at the front desk is very sweet. Ive never had a bad experience with her and she's always been nice to me since I was a kid. If someone has had a bad experience with her, I would give her the benefit of the doubt because she truly is a good person.

I have not yet had an appointment, but this is for his office and the person who answers his phone…read more I called recently to sign up as a "new patient" after seeing all the Yelp reviews. His website stated he is accepting new patients. The person on the phone was extremely rude, did not even let me finish my statement. Here's how it went: me:"Hi, I'd like to make an appointment, is Dr. Kawano accepting..." Dr's office person: "No he is not" me: "OK, but your website states that he is...." Dr's office person: "Uh huh, yes it does" me: "So..." Dr's office person: "No he is not" me: "is there another doctor in your practice who is accepting patients?" (since several doctors are listed at the 1 Baywood location) Dr's office person: "no we are a single person practice" me: "OK... You should change the..." She hangs up on me This was at the beginning of the day, so she was not tired or stressed already. What the hell? There are lots of doctors out there, perhaps Dr Kawano needs to review his office staff.

As an ICU RN and patient of Dr. Le I am extraordinarily impressed with her thoroughness and…read moreexpedience. I have gone to her for the past 2 years for regular checkups and specific ailments. I could not have found a better primary care provider!

Been with Dr. Le for many years now. She is by far the best dr. I have every had. She cares about…read moretrying to make you healthy and offers the best solutions, not the easy ones. You will not be disappointed as she is very smart and cares about your health.

Recently, I developed a new medical condition and realized that my previous PCP was not able to…read moreprovide the support I needed. The office was also quite far from my home, so I decided to look for a new primary care provider. I happened to find this practice, and I couldn't be happier with my experience. I was assigned to Sharan, and I am truly grateful for the care she has provided. She is knowledgeable, compassionate, and, most importantly, a wonderful listener. She takes the time to understand my concerns and makes me feel heard and cared for. I immediately switched my primary care provider to Sharan, and today I had my second visit with her. I honestly couldn't be happier with my decision. As an RN with more than 30 years of experience, I tend to be very selective when choosing a healthcare provider. Based on my experience, I highly recommend Sharan to anyone looking for a knowledgeable, compassionate, and high-quality primary care provider. Thank you, Sharan, for your excellent care and for making me feel so comfortable and well cared for!

*I am adding an update that their billing practices are not "straight forward" as suggested by the…read morecomment from the office manager. Read the other one star reviews before making a decision. The facilities at Foster City Medical Center feel outdated, which does not inspire much confidence in the care provided. Additionally, their billing practices are completely non-transparent, leaving patients with unexpected and unexplained charges.

I've been seeing Dr. Gopi Desai for the last five years and I'm so great full for finding her. As…read moremany people know, it is highly important for individuals to identify a caring and experienced doctor; one who really listens to the patient and does not hesitate to refer patients for further testing or specialist care. She really embodies what a great doctor should be to their patients; has a wonderful bedside manner like we used to get from docs in the good old days. She is always there for her patients. Thank you Gopi a thousand times for monitoring my care and keeping me on the road to good health! So if you are looking or struggling to find an outstanding female primary physician who is effective and professional, I would highly recommend scheduling an appointment with Dr. Gopi Desai. Lida Wuichet

I have been seeing Dr. Desai for over 5 years! She is everything you would expect from a medical…read morecare professional! She is caring, compassionate, thorough and genuinely interested in the well-being of her patients. Dr Desai is the best primary care doctor I have ever had. She listens, and I always feels that she makes the needs of her patients a priority and does what she needs to do to expedite care! She is also my mom's PCP and always takes time to listen to her and provides care for her concerns. Her office staff is also very friendly and the wait time at this office is never more than 5-10 mins! So blessed to have her as my PCP!

Love this location. Love the two Doctors and three NPs that have helped me. Love that they offer…read moreurgent care hours and extended lab hours - so incredibly convenient. I have been here five times and have had a wonderful experience every time - from the check-in desk to the actual Doctor or NP visits. This review is specific to when I sliced my ring finger. I highly recommend Dr. Sach Takhar. He has such a lovely, calm and engaging manner - even in moments of crisis...sliced finger! He was able to see me within 30 minutes of my "accident" and was gentle in his treatment, brilliantly distracting me with conversation. His care enabled me to fly internationally, as planned, within less than 24 hours. He made time to see me the following week to check on the healing and am so grateful to Dr. Takhar - my finger has healed like brand new! Free parking along the entire street also makes things so convenient. Grateful One Medical exists and that they have such amazing teams at both their San Mateo and Burlingame locations.

My last issue was never handled and I had to pay the full amount…read more But guess what, I went back for another appointment and they didn't bill my insurance correctly and asked me again to pay the full amount. It took an insurance advocate 6 months to get them to re bill correctly and change the mistake. The incompetence is amazing. Suffice to say I am no longer a member and wish unemployment on their entire operation.