These guys are outstanding!!! Very thorough and professional. I would recommend highly!read more

MRI care very good tech made make me comfortable. Did it in very good time. Office very clean desk…read morestaff courteous gave appointment same day they received order

The office staff was very professional. The testing was spot on, and my diagnosis was exact to the…read moreproblems I had been having. My experience was great.

The location is convenient. The service is exceptional: Technicians are competent, kind, and…read morehelpful, and I have rarely waited more than a few minutes for any scan. I have even had evening appointments! The office staff is courteous. Radiology reports are efficient and complete. I have had many scans done here, including MRI, CT Scan with and without contrast, and ultrasound. I trust them, and their prices are less than every other imaging lab in the area. If Wellstar orders a test, I immediately call AHI to compare, and the savings at AHI have been significant. If you get orders for a test, you have choices to shop around! I have every reason to go to AHI, and will continue to in the future. (A side note about insurance. We have had Cigna for a few years, and our experience has been less than satisfying, constantly denying and rejecting claims, forcing me to look for cost savings where I can, and also forcing me to out off vital healthcare simply due to their unwillingness to cover me when I needed them. I learned it is a hard and fast rule with Cigna to reject all claims initially, and this has been the case, unless you need a basic ultrasound. The reason I found AHI years ago was because I had BCBS (Blue Cross) health insurance, and they were the ones to call me and send me here! I wish I still had Blue Cross--they always answered the phone and wanted to help me--they had the best customer service and very good coverage back then!)

The two ladies who did my ultrasound were super friendly and kept me distracted during the process…read more I really appreciated the cleanliness and organization of this establishment, they ran everything like a well oiled machine. Wait times were minimal and the customer experience was excellent!

I went in to this Imaging Center on Thursday, December 16, 2021 at around 9 am and was greeted by…read moreKenny/Ken, who checked me in, took care of making sure my electronic record on the computer was correct, and got me started in getting my MRI that morning. I was met by a tall guy named Bob or Robert (Radiologist I believe) that was nothing short of exceptional with his greeting ability and bedside manner in telling me what to do and how to get ready for the MRI. Then I met two fantastic MRI technologists, one by name of Amanda, who were both highly customer service oriented in talk and in action/procedures they took. I actually enjoyed getting my MRI that morning and I am so very glad I ran into/walked into those employee lives that morning to be taken care of by them. Bob Roesch 12/17/2021 - Noon 770 841-0672 (cell) elaine2405@att.net

BEWARE!! $$$$ When you go to a WellStar Imaging Center you…read moreneed to be aware of the "facility charges" that may be incorporated into your bill. What would have cost me almost $900 for a follow-up mammogram at a WellStar Imaging Center only cost $45, my co-pay, at a free-standing doctor's office. BEWARE!

Love my cardiologist. most of the staff is nice…read more My cardiologist is attentive and concerned about her patient's health.

Excellent customer service and professional care! The overall experience has been great. The report…read moreof my MRI provided a clear understanding and now I feel my meeting with my doctor will be more meaningful through this process. Thank you!

They were really nice and polite. Everything was smooth and easily transitioned from one person to…read morethe other during the process. Very clean establishment making me feel good.

Lauren M. Fisher, PA-C was pleasant, professional, helpful,…read moreand took care of the issues that were the reason of my visit today. She answered my questions and explained what she was doing and why. Entire staff was nice and friendly. This location is very close to Kennestone Hospital, and is clean and easily accessible. Very busy place but things are running smoothly.

I use to have good luck with SCS but they have cancelled on me two times the day of the appointment…read moreand their systems don't seem to work effectively to let me know. I spoke with a representative and she pushed it off on the 3rd party software, even after showing her that it requires several authentication (that she didn't even know about) but the authentication didn't work. As a former IT software manager, I would have expected this manager to document the issue and tell the customer they will follow up with the IT department to make sure they know what is happening. Nothing like that was even mentioned even after I said it. She said she left a voicemail and I showed her that I had NOT received a voice message either. What if someone had to drive 1+ hours to this appointment, finding out like I did, it was cancelled. I was given the opportunity to schedule another appointment, but the entire situation wasn't handled with the customer service expected out of an office and doctors I had come to respect.

If you're a big person, think twice about going to this facility. The MRI felt cramped, and they…read morepositioned the patient tightly with sandbags in a futile effort to prevent contact with the side of the MRI bore. As a repeat customer, my experience was that the new Prenuvo procedures recently implemented have downgraded the experience quite a bit. As an example, asking for the use of one extra protective cotton MRi burn sleeve was denied, with the claim that the facility is only issued enough for 2 per scan, and that laundry delivery is just once a day. It made me wonder if the company is perhaps having such budget problems that they are rationing the use of the little cotton sleeves, allowing no extra. The vibe certainly didn't match the luxury of the pre & post scan experiences (lovely little waiting rooms, pre-scan metal check, delicious healthy snacks), which are still exceptional.

The staff is amazing. Beautiful waiting room with snacks and beverages for post MRI hunger after…read morefasting for 4 hours. Cute private room to relax in before your scan. Cute scrubs and booties to wear. I did the full body MRI. It wasn't as bad as I thought. I didn't feel claustrophobic and they put on a Netflix show of your choosing. The technician is very helpful and has a calming voice that helps throughout the process and loud noises. Excellent care is taken for patients and they have options for patients with claustrophobia or fear of confined spaces and loud noise.