While Lacy Boyd, PA-C was excellent in her manner, knowledge and time spent with me, the staff members could use some lessons at the local 'Charm School' - indifferent to borderline rude. Instructions sent w paperwork included driving through their drive-thru to drop off paperwork, etc., but the 'drop-off' window was not clearly marked and I drove past it, then had to call them.....ugh. It's bad enough that with the current situation of Covid, we have to wait in our cars to be allowed IN. THIS will pass. I'm glad that I arrived 15 minutes early. Once allowed in is where the staff members showed their lack-of-interest attitude. That's always a red flag to me, and this experience was no different. While waiting in the exam room, I noticed the baseboard along the walls was missing - apparently due to flooding. I don't know when the flooding occurred, but in a doctor's office this is not exactly a comforting sight. Once Lacy Boyd examined me and we discussed the issues (took all of 5-7 minutes), I received 2 different RX's, one of which is too expensive (I am self-pay/no insurance), but wasn't told the cost until I called the pharmacy. I will have to go without that one. This is sad, not only that people cannot afford RXs but that I wasn't informed about the cost of the more expensive one, more importantly, the doctor associated with this practice is charging what she charges - UNaware that the rest of us are not in the same financial bracket as she is. The least she could do is FIX the baseboards, and re-train her staff! Upon checking out I was absolutely HORRIFIED at the office visit COST!!! NEVER ever have I paid this amount for an office visit! This practice was referred to me by a friend and sadly it did not pan out for me. I won't be going to my follow up appt either. Look elsewhere folks! OH! Keep the religious paraphernalia to yourselves. I was insulted! read more
