I'd leave negative stars if I could.
They took my kids (one in 5th grade) to the back and assured me that when they were finished they would walk my child out when I asked if I would be called when the we're finished since I was instructed to wait for them in my car. I told them I had moved my car from the original spot I was in when I arrived and reminded them that she had a broken foot and informed them that she was very clumsy on her scooter cart and she had fallen off of it just outside as we approached the building. (She did) They told me they would walk my kids outside. They didn't. They didn't call me to inform me they were finished and to watch for them. They didn't even send them out together. They didn't even hold the door for her as she exited their building through a narrow door, down a ledge and out onto a slanted and damaged sidewalk.
Just told my 5th grader "See ya". DIDNT help her find my car on Broadway st. Just turned her lose.
And what's MORE when I came back in to ask "What happened to walking my kids outside?" One of the girls (I assume a dental hygienist) quickly shot out "I never said that" I wasn't speaking to her. The one who HAD told me she would help my kid spoke up and said "I did! I'm sorry" she said she didn't even notice my kid leaving (Nice). Well with that apology I was ready to leave. I was headed for the door when the assumed hygienist fires out "What's the problem, they're old enough "
Well that's just it for me. Now a dental hygienist that I've never met gets to decide when MY CHILDREN (who are in a specific situation and in danger at all times actually) are old enough to be turned lose in downtown Paducah without assistant/or supervision. Ok.
And when confronted about the absolutely unprofessional behavior of the staff they did everything Except apologize. read more