Shadyside hospital is the most unsympathetic hospital on earth I seen animal hospitals more…read moresympathetic my wife's family and I sat in there surgery waiting room for nearly 6 hours waiting on my wife's mom to have a tumor removed from her brain and not one person said a word to not one of us on how she was doing or how the surgery was going I was so upset on how they handled the situation if I could give zero stars I would

I had surgery done June 2025 at Shadyside hospital by Dr Luketich and his team. Every member of…read morehospital staff was friendly, helpful and caring from the moment we entered the facility at 5am. My husband & daughter were impressed with the constant updates in the surgical lounge. My nurses in ICU Melanie & Caitlin were just so fantastic!!! And also Mike & Micah on 3rd Main were wonderful. Any future surgery or care I need, I will again travel to UPMC Shadyside without hesitating!

Central Outreach Wellness Center redefines healthcare. The approach here is truly holistic and…read morecomprehensive, built on a foundation of respect. The staff are professional, deeply compassionate, and take the time to listen, ensuring you receive the highest quality care. The clinic itself is aesthetically pleasing and, most importantly, immediately affirming of all people. Finding Central Outreach was essential for my well-being. This is a team I trust implicitly.

They offer free health services/clinic to a certain extent - they treat for HIV, STD's The flu -…read morehowever not all clinical tests are covered for free in which most cases the flu and blood work isn't covered when it should be.... The atmosphere is ok - there's a lot of work that needs to be corrected specifically on the walk in side, there's no reason why staff should be talking about patients out in the open specially registration - UNPROFESSIONAL and a HIPPA VIOLATION. Under no circumstances should any staff member of central outreach be discussing about patients and or their personal healthcare especially if the patient is not present to defend themselves..... The average 20 - 30 min should not be that long especially if your the first patient of the day on the walk in side there's no reason why I should have waited 35min at 9am got seen by 10am was out the doors by 1045am that's unacceptable. When a specific provider is being asked for and called for ---- STOP SENDING SOMEONE WHO WE DIDNT ASK FOR The waiting rooms need to be more expanded it gets way to crowded by 1115am and most people have to start standing or they go outside back to their cars.....

Great convenient location for lab work, mostly screenings, employment and safety related, I think…read more Very efficient processes. Friendly staff. When you check in, they check your ID and paperwork, then text you a link to fill out a form digitally. That makes it pretty quick. Of course, your mileage may differ! The building is cool, almost across from the Duquesne Incline, great scene of the river and town from the Southwest. Free parking.

Never heard of a medical office without a restroom plus 3 hours wait time was horrible while staff…read morehide and talk behind the desk rather than their jobs

Beware of this place !!!! The so called doctor i saw was a goof ball with this crap about Tumeric…read more It fix every thing ????? WTH Do your self a favor and go find a REAL DOCTOR !!!!

I smoked cigarettes' for nearly 40 years. Although I tried to quit many hundreds of times by taking…read morepills, hypnotism, prayer,etc the one person that did not give up on me was my PCP,Dr. J. Goasi. Because of his persistence and support I finally quit over 13 years ago. This doctor stayed strong and never quit counseling me because he truly cares for his patients--not the money. I would not be alive today without this professional support. Jim Zalar, former smoker

I am a frequent visitor of the lab at this location. I have also utilized different departments for…read moreother types of testing. Sometimes the waiting room is packed, other times there isn't a soul in sight. Everyone that has provided me care has been great so far. The mammogram process is easy and not stressful, they give you answers before you leave the buidling. Top-notch quality care. For the people that complain about wait times in the lab, make an appointment online and it shortens your wait.

Great facility at North Fayette. Convenient and no parking fee…read more I highly recommend it.

Great doctors, great intake staff and nurses on site. However- terrible answering service staff. I…read moreunderstand it's COVID - I work with the public and it has made all of our lives difficult and unsteady. My income has been up and down all year, I get it, I do. However, there was no right for the woman to speak now she did. She also hung up on me. If people can't work well with the public they should get a desk job where they don't need to interact with anyone. Besides her, I am always pleased with my visits and services.

Margaret Mass is not a good doctor. She came over one hour late, making excuses without even saying…read moreshe's sorry. She was arrogant and made me feel guilty that I'm upset she's late. She refused to believe me I had a history of low hemoglobin until I found old labs and showed them to her. Only after that she said ok we'll check your Iron. I said you see not just iron is low, I don't feel good and need to check Feritinin too, she said she but I don't think you're insurance so cover that. She was a disappointment and a waste of time. No empathy, I never came back so she lost a client so easily.

I actually had a pretty good experience during my stay at UPMC. It's hard not to when you show up…read moreand you're dying and they fix you up. My problem is not with the care I received. I did not have a choice on the hospital I went to, UPMC was the only place open and I was hardly even conscious when I arrived. For the love of god, if you have any choice on where you get your treatment, GO SOMEWHERE ELSE. All Hospitals are expensive, but usually they are willing to actually work with you on the things they charge you for. UPMC has told me on no less than 4 occasions now that they will absolutely not work with me on my bill. I asked for explanations on things like the 10,000% mark-up on the same nausea medicine I get over the counter for $10, and every single time I'm told "Oh that's what it costs, this is a teaching hospital!". They don't even try to explain duplicate charges. I have been forced to take a ridiculous amount of time off of work to jump through their hoops only to get absolutely no where with them. Bonus points: Apparently the emails they have listed all over their website are not actually in use. They say they'll send you information in the mail, important things like the financial aid application you requested, and then they just won't. But they are real quick to threaten you with collections!

I was brought in the University of Pittsburgh medical center in the emergency room. The emergency…read moreroom nurses had amazing bedside manner . I was transferred to the 8th floor for two days where the nurses and the doctors exceptional patient care and were so nurturing understanding and empathetic to everyone of my needs. I was transferred to the cardiac floor the nurses and doctors on the cardiac floor went above and beyond to ensure I was comfortable stress-free and well taken care of. Floor 8 Christine and Richard were so incredible with bedside Manner and taking care of any questions or concerns that I had. On the cardiac floor natalie and Riley are the definition of an exceptional spectacular knowledgeable nursing team. They went above and beyond the scope of Nursing. They were such great listeners they had such great knowledge their personalities were incredible and they made sure every need of mine was taken care of with such a sense of urgency in such a sense of caring that I would recommend uPMC to anybody with any health issues. I give floor 8 and floor nine of UPMC 10 out of 10 Stars in would highly highly suggest that if you want some of the best nurses and doctors in Pennsylvania to use this facility. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

The worst medical facility on the planet do not go here. Very unprofessional and very incompetent…read more They destroyed my career has a truck driver in 6 weeks because of some misunderstanding on their behalf. And it took me a year and half to get it back. They showed no remorse about it and they didn't care if I had to live in the streets nothing. They feel like they were doing the right thing even after 3 years of destroying someone life. If I could i would give it 0.0 stars.

Here I sit annoyed. It has nothing to do with the medical care but all to do with my bill. I am…read morehere for a follow up appointment for my foot. Even though it is at my "home" office it is considered a specialty fee since it is with sports medicine. $40 instead of $25, ok that is fine. What the problem is is that when I came into this appointment and paid before I got seen the person at the desk states, "you have a balance of $15." Ummmhmm. What? They said it was for my last visit. I said I paid my last visit in full here is my receipt. Apparently the person who did my paperwork charged me wrong and I never realized and neither did they. Irritated. Not that $15 is going to break the bank but it has been 3 weeks. I received no letter of apology, like sorry we made a mistake ... NOTHING. Just to be told that like btw you have a past due bill.... Like I don't pay my bills. The lady at the desk then brushed it off saying you can pay it later don't worry about the money now. It is ok you can pay it later. Also she said she couldn't see what the past due was for. Just that it was due. I asked for a why and when and she couldn't give me details. If I didn't have my receipt from the last time then what? So here I sit. Annoyed at their mistake. Also I asked since I am here could I ask someone about this cough a nurse or someone. I got pneumonia a few years ago and colds now freak me out. They said probably not but they could try. But it would be easier just to make an appointment for another day.

Previously Dr. Wong helped get to the bottom of an underlying problem which was missed by other…read moreDoctors. He's very thorough, yet streamlined in process and costs. Today he was able to help me with a virtual visit. It was so easy, Dr. Wong is great at communicating options and treatment plans, working with you. If you need labs, he'll order them or if you like, email you directly. If you have insurance, and choose to use it for the lab, that's fine. Or he can set you up for a discounted rate! Go see Dr. Wong on ihealth!

Walked in on a Saturday morning, got out with a diagnosis and prescription 30 mins later. Efficient…read moreand affordable! Only minor issue is, you can kinda hear people talking in the doctor's room while you are in the waiting room. Patient's privacy could be better.