The patient experience is the priority. Expect to wait a long time, little to no communication and…read moreaccommodating the needs of the hospital over that of the patient.

The slowest hospital I have ever been to. They put you in a room and forget about you. Maybe they…read morecharge by the hour so your bill is stupid high. There should be a time limit on how long you have to wait or it's free.

Arrived there at 2:06 this afternoon. There were 2 patients ahead of us. We were taken to an…read moreexamination room at 3:08. A medical assistant interviewed us at 3:14. The nurse practitioner came in at 3:23. She administered a flu test at 3:28, and advised us we'd get the results in 15 minutes. She returned with the results at 4:01. We were able to leave at 4:12, over 2 hours later. Over 2 hours to learn we had a cold!

Wow! This place was amazing before we even got there. I called ahead of time to see if my boys,…read moreages 5 and 3, could get flu shots. The receptionist didn't know, but quickly found out. When we arrived the receptionist remembered us. She made sure the boys felt welcome by giving them some things to play with, she even held my almost two week old baby so I could help my boys be brave for their shots. Then they got stickers. The nurses were great! Only thing I hated was the paperwork, but in Healthcare I know it is necessary.

I have had experiences where I felt dismissed. I only saw Dr Guse and Dr Lovell once but they were…read moreextremely friendly and straightforward. I've known of Dr Guse through distant acquaintances and he is the sweetest and most inviting person his review alone would be 5 stars hands down!

The front desk staff was all super friendly and helpful. I was called back immediately after I sat…read moredown. My visit was quick and covered everything I needed and more. Nice office and the rooms are clean. I definitely recommend! So glad I found a new doctors office and a new doctor who takes her time and makes sure your satisfied with your care.

Dr. Koopman has been a long standing physician in our family. Can't say enough good things about…read morethis man. Love his front staff, Linda and his new girl. Linda and Laura have been with him for as long as I can recall. Makes me feel like I am visiting family when I have an appointment.

The reception and scheduling people are solid, but the communiucation from the Nurses and Dr…read more Koopman was terrible. Most phone calls never returned and when they were it was 2-5 days later. Worse than that, Dr. Koopman ordered a urine sample to check for a UTI for my aunt, when the lab results came back positive he and the nurses failed to alert anyone in the family or outside caregivers. This caused a 6 day delay in treatment for an Elderly woman with dimentia.

I am a breastfeeding mother, and when I went to see Brenda Korte, NP, I was having knee issues. She…read moremade sure to double check meds to make sure they wouldn't work against me nursing my son, and even lowered the dose 'just to make sure.' As a breastfeeding mother, it is often hard to find others that are supportive, especially doctors! Aside from breastfeeding, she was very thorough, honest, and friendly. I would HIGHLY recommend her to anyone!

Nurses are rude an unfriendly. Doctors are friendly and competent but highly overbooked. Wait…read moretimes are extremely excessive. Patient rooms and waiting areas are not very clean. Receptionist who answer phones also unfriendly.

From the owner: Northside Pediatrics is a group of board-certified pediatricians and pediatric nurse practitioners…read morewho take pride in providing the highest quality medical care for your child from birth through adolescence. Our knowledgeable and skilled nurses and dedicated front office staff complete our team, and we work together to provide the highest quality care for our patients and families.