Travis B. was helpful and answered all of my questions. I would recommend this company.read more

Appalling service. They dragged my claim out for months, changed adjusters, who then went on…read morevacation, ignored my new documentation for another month, said they'd call me then just sent me a letter saying go to arbitration. Their technique is to make a low offer and then drag it out for as long as possible to try to make you take it. As a realtor I will make sure none of my clients ever goes near this scam of a company.

I got my new condo insurance through them and they worked pretty quickly as the closing was under…read moretwo weeks from the offer. I wanted to transfer my auto insurance and possibly my umbrella policy to them but I cant seem to get a response from my broker. I'll probably will move the condo insurance out of there when it expires as I cant imagine what would happen if I had to put in a claim if they cant even do a quote on a timely basis.

Very expensive and very poor service. A huge step down from Palantant, the previous brokers that no…read morematter who you contacted, they could answer your account questions. Staff are not trained and keep putting me on hold to answer basic questions. I switched to another company that was cheaper and had better informed staff.

The agent Ceren was very helpful, efficient and easy to work with! I was very happy to switch to…read moreState Farm car insurance!

This team was so amazing. Ceren was so quick with responses on a Friday afternoon. She made the…read moreprocess so quick and easy. Would highly recommend.

I want to say this was such an easy process when it came down to getting Auto Insurance. Jessi…read moreVelasquez was so helpful she was in top of all my questions. Gave me several quotes with different options on the plans. She was honest and made sure I was happy with everything she provided. She followed up when she said she would. Which is great because who wants to chase down someone for answers!!! I hope she receives a exceptional acknowledgement from her manager. She went above and beyond and I really appreciate her service. God Bless you. Joseph Santos

This company has very bad customer service reviews. And their savings is not the great to risk…read morehaving a problems with future claims

I have had this insurance company for a couple years now and just recently had to file a claim for…read morehurricane damage to my home. The claims representative was very helpful and made filing the claim easy. The adjuster that came to our home was very knowledgeable and recommended certain things I can do to my home to stop any further damage from happening(this is my first time filing a claim) Universal has exceeded my expectations and would recommend them to anyone looking for insurance.

I have been using the Fulton agency for all of my insurance needs for over 10 years now. Marie…read moreBrumm has always been a top notch professional and an advocate for the consumer. They are always quick to respond to any question I have. I highly recommend this company.

these guys told me there r no low mileage coverage options in fla, not true...try nationwide, dunno…read morewhy they had to lie to me

Outstanding Service!…read more I had an amazing experience working with Heberlyn! She handled my insurance incredibly fast and made the entire process smooth and stress-free. Her professionalism, responsiveness, and attention to detail were truly impressive. Heberlyn went above and beyond to make sure everything was taken care of quickly and correctly. It's rare to find someone so efficient, knowledgeable, and genuinely helpful. I highly recommend her to anyone looking for reliable and top-quality service. Thank you again, Heberlyn!

I was in search of Fr44 insurance, I have had it for 2 years and every year the amount kept going…read moreup even though I had no claims or tickets. I started calling around for quotes before my renewal date and eventually contacted Heberlyn with Myer's Insurance. Let me tell you she is amazing! She exceeded my expectations and the policy she got me was hundreds of dollars cheaper than what I was paying with Direct! She is very helpful and knows her stuff when it comes to auto insurance. I will never call another agent besides her. She made my year!

Absolute BEST!!! They are Professionals that treat as if you are family! Never have I had better…read moreservice...

These guy's where great, I will definitely used them again, they easy to talked to understand what…read moreI needed and then Executed my policy. Thanks Michael.

terrible when it comes to a refund. we have been waiting 3 months for our pro-rated refund on our…read morepremium. We sold the property back in October '23 and January 31 2024 still have not received the refund check. 3 times now they said it was mailed last Monday. unbelievable unacceptable just wanted to put a beware notice out there.

Amanda has been our agent for about 4 years, and because of her we continue to steadily increase…read moreour business until now virtually all of our policies are with her. She is professional, courteous, knowledgeable, has a real sense of urgency, and is a great relationship-builder who is approachable, always seems available and has a great sense of humor. Thank you, Amanda!

It doesn't matter who I talk to, everyone makes it seemless. I can't recommend the Cooley Agency…read morehighly enough

Great agency! Lots of insurance experience and experience working with customers. Professional and…read moreinviting.