Waited over an hr just for my mother to be called to the back. Ridiculous! Had to ask again when…read moreshe was going to be called back just for a lady/employee to come out and look lost like she didn't know why we were there.

They do good work and the staff is plucky and mostly helpful…read more There are numerous billing errors around standard insurance issues. The doctors are not personable. Not my favorite but not my worst either. A real meat factoring.

These folks go above and beyond. Lately I needed surgical…read moreClearance and they got it done in time. The staff is always sweet and caring. And they answer any questions I may have. We love Dr. Isaac, he ROCKS!! Think they have a blood draw place in office. In June they moved to a new office off Dotson near Willowbrook Hospital. It has a larger more organized waiting room.

My Husband goes here and said Dr. Hickey is fantastic but his office staff are absolutely is…read moreterrible. You can't get a hold of anybody ever, or get anybody to return your phone call. He called four times and left four messages. They also did not return his phone call when they called to reschedule his appointment because they didn't know they had some sort of training and now he has to wait another month for the results of his stress test..super unprofessional.

Great doctors and nurses that saved my life!!! Friendly and caring staff. Clean hospital.read more

I give 1 star JUST because of some of the midwifes in the team; Everyone, and I truly mean, almost…read more98% of the people I had interaction with, lack accountability, responsibility and profesionalism. From the scheduling team, to the "patient advocate", to the "patient liason /guest relations" I MEAN EVERYONE and ultimately, NOBODY IS RESPONSIBLE FOR ANYTHING. The billing department for SEVERAL WEEKS in a row, closing or leaving early and even when asked at 3:45pm to be transferred to the guest relations department to complain, THE GUEST RELATIONS HAS LEFT EARLY AS WELL! I have been under their care from week 9 to week 33 of my pregnancy and I tell you, I just want my child to be born so I dont EVER have to ever have anything to do with Houston Methodist Willowbrook. Im too far along to be accepted into a new practice for my birth and that is the only reason why I am still here. They "overlook" small details that, prevents insurance coverage and you find out after the fact or , like me , at 33 weeks, when its too late to transfer care to another provider. PLEASE save yourself a BIG headache and possibly a mental breakdown and go to another hospital.

I attempted to establish as a new patient with Dr. Stephanie Ariana Warfield I heard she was a…read morereally good MD. I didn't remember seeing a different MD last year but I wanted to get in as a new patient with Dr.Warfield. I spoke with a miss Ramona who I'm not sure is the nurse for this office or the receptionist how ever she is very rude. I see this a is a continuous thing with in this facility and it's very disheartening when people are trying to establish care. I truly believe this place really need to retract their staff how to talk to patients. Miss Ramona really need to learn to talk to people and not at them.

The administrative staff is horrible here! My insurance changed so I called and got a cash rate. I…read morepaid the cash rate at the time of my visit and later that week got a bill for an additional $58. I messaged the customer service/accounting department over the course of two months on My Chart. I NEVER received a response. I called the department and spoke with an agent who could not tell me why there was an increase in the cost of service. He said that I would have to speak with a supervisor. Instead of a supervisor calling me back, my account was sent to collections. There is no reason for a quick office visit to go from $125 to $182 with no explanation. I did not receive any tests or bloodwork. The only reason St Luke's gets away with treating their patients crappy is because they can report to collections and impact their credit stores. I will never use St. Luke's again.

NEGATIVE 5 Stars! I went there for a pacemaker check. My copay is $15. The blonde lunatic at the…read morefront desk charged me a $50 copay and argued with me about what my copay is. I wanted to hop the desk, but decided against it. Now I've got to wait 30-45 days for that bill to be processed and then call back to get my $35 refunded. What a damn racket they're running at this office! I guess they're using my money for extra interest on their bank account...think about it, if they overcharge Everyone, that's a great gig! Never Again for me...I'll go to the woodlands office instead. And....Train the idiot at the desk.

This St. Luke's is a bit far from than The Woodlands, but their Imaging Department and Eye Clinic…read moreare excellent. The facility is much smaller than The Woodlands, but has what a patient (this one) needs.

Dr. Day is such a fantastic Doctor. I am so glad I found this place. The environment is so…read morewelcoming. The staff is so nice. The type of care is very understanding and naturing. And the appointments don't take forever! They get you in and out!

Had 2 visits, had to pay out of pocket nearly spending $400 with both visits. I'm still not any…read morebetter, & he refused to give me a shot for my stress fracture in my foot