The lovely ladies who cleaned my house did a phenomenal job. They were efficient, thorough and…read morecareful, which is all you could ever want! I will definitely work with them again.

This was a move out cleaning. Two stars is generous. I used The Cleaning Company almost a year to…read morethe day when I moved in to this apartment. That cleaning in August 2025 was satisfactory, not outstanding but it's an old rental and was "good enough." This move out cleaning on August 2026 was neglectful and incomplete. Cobwebs and dust in windows and upper bathroom shelves, kitchen sink and tub (both porcelain) not whitened, stove top not only left sticky, but a degreaser was used that stripped paint from the control panel (where the gas control handles are mounted). I texted Defne who beyond replying to my question about what cleaning product was used, made no offer to make things right. I provided pictures of the damage. Her response - Defne: "I checked with the team, and they used a degreaser to properly remove the grease." No response to the pictures of damage, no offer of a compromise, or some small gesture such as a partial refund in good faith. And no apology. My rental deposit was dinged $75 by the owner to recoup their charges to complete the cleaning. They truly could have charged much more, but took mercy on me. The new tenants stayed in a motel the first night because the cobwebs and dust needed to be cleaned before moving in their possessions. Here's where I went wrong: I didn't check things over thoroughly due to exhaustion on moving day, the same day they cleaned. That was my responsibility and I was too tired to see that clearly. I paid $245 plus a $50 cash tip times two cleaners -- total $345 + $75 that the apartment owner deducted from my deposit. If the company makes good and refunds $75, I will repost and let you other consumers know. We're all human. We have some bad days and make mistakes. There is an opportunity to make this right. I'm sad to write a poor review and wish things had gone better. Will add photos when I figure out how to do that. Can't seem to post photos in the review, so posted in the business's photos at the top of the page - photos 35 thru 41.

An overpriced and underwhelming cleaning service. Each visit brings a different cleaning crew, with…read moredifferent levels of experience and work ethic, and varying numbers of cleaners. The visits get briefer and briefer from week to week. The crew seems to be focused mainly on getting to the next job. The quality of their cleaning is quite superficial compared to other services I've experienced. If you are considering them for a quick once-over (for instance, you are selling your house and need to get it spruced up), they would probably be an OK choice. For regular weekly or bi-weekly cleaning, I would look elsewhere. You can almost certainly get a better job done for less.

I was excited to have the Two Sisters start cleaning my house but apparently they are very fussy…read moreabout who they will clean for and are unwilling to tell you why. Don't waste your time!

Excellent communication and followed through on everything we asked for. Would definitely hire this…read morecompany again.

I hired Bright Clean for a move-out and they did an incredible job. I really wish I'd known about…read morethem before I'd moved out of my rental house-- I'd have hired them to come every week! Koami arrived on time & did an amazingly thorough job. He communicated everything really well (before, during & after) and was careful and kind. Highly recommended!

We hired Bessie to shampoo our carpets, and we couldn't be happier. They responded quicky, arrived…read moreas scheduled, and did a superb job. The carpets look brand new.

From the owner: Specializes in all your cleaning needs. I offer unique cleaning plans for every customer. I allow…read morethem to design their cleaning plan according to their needs.

great job on cleaning but this photo of drake expresses my feelings about price…read moreand they were nice ish

I have used Charlottesville Cleaning service on multiple occasions for entire house cleanings…read more(after tenants moved out) and for power washing (a deck) Heather and Brandon always do a great job and are very thorough and easy to work with. The water was shut off (in the middle of one cleaning job) and they were really great about it and fit me back into their schedule to finish the job when the water was back on. I regularly use their services for cleaning jobs. Highly recommended!

This was one big expensive mistake. Vague and confusing estimate led to an exorbitant price for a…read morebasic "deep" clean even after negotiation - when did a thorough cleaning become extra for so-called deep? I requested a focus on the floors - all hardwood and tile - but that was not satisfactory (bathrooms seemed to be their focus and ours are tiny). They charge by the hour and the very sweet staff worked verrrrrry slowly as the clock ticked to an enormous amount of time/$ for a 1000sf house with just two living in it. It appeared to be a subcontracting set up, with poor communication. Maybe you will have better luck than we did.

They did a fantastic job cleaning our room and making sure everything was dusted. They went above…read moreand beyond by cleaning the trim, ceiling, and walls. 10/10 plan on continuing the service as needed and monthly.

Requested that they come do a DEEP CLEANING on my home. They showed up about 5 min late; not really…read morea problem for me. 2 ladies showed up and KILLED IT! My home is now spotless. Saved me a bunch of time not having to clean everything at once. They are lifesavers and I will be using again in the future.

I used this service for monthly cleaning last year and they were ok but not always reliable in…read moreshowing up on time. Sometimes they would come on days they were not scheduled and I would have to call the office to explain they were not supposed to be there. Then last week I scheduled them for a deep cleaning. I confirmed the appointment twice by email and called the day before just to be sure they would show up. They never showed. When I called for explanation they said my "record was accidentally deleted from the computer."