Horrible... inept ... infuriating.. Can't complete basic…read moretransactions because either their "computers are down" or they are "understaffed"... like that's your problem.. then they push you to people only interested in selling you the moon and stars ... you're there for hours whether you want to be or not.. Do yourself a favor and bank elsewhere..

Worst customer service I have ever experienced. Customers were walking out and closing accounts…read morewhile I was there. Hours are 10-4 and then when they open they don't have adequate staff to service the line of customers that have been waiting. Whoever manages this place should reconsider the position they are performing poorly at.

They are quick and have some of the friendliest tellers at their Four Oaks branch! Been a member…read morefor my life so far!

By far the BEST Fifth Third branch I've been to in a while. The manager, Christopher C, was so…read morepolite. I had my two younger kids (5&2) with me and while I was at the teller counter, they were in the sitting area. Long story short, my two year old made a mess of business cards and flyers. I was so embarrassed and apologized profusely. He assured me is was no problem as he has a two year old himself. And sent me on my way, with lollipops for the kids. Just had an overall amazing experience. Thank you Christopher!

Ms. Tonya went above and beyond making sure that I get the secure loan that I applied for, with…read morebeing the first time applying for this loan she never stop making sure that crossing every T's and dotting every eyes.Ms. Tonya I really appreciate you not giving up and continuing until it was a fantastic experience for me receiving my loan!!!!!

Don helped my partner open an account. They became instant friends. Every time we show up, he…read morewaves. He now helps us with everything. Recently he helped unlock his card. Very, very helpful! And don't forget, friendly.

Very friendly knowledgeable staff, walk in or drive through options. Later hours for after work…read moreaccess. My pup loves the drive through treats, thanks!

Fantastic service. I am not even a customer of this bank but they were able to help me out. I had…read morethree people attending me. So friendly and welcoming. I will be opening an account now!

I'm a snowbird so I thought it would be a good to have a local bank. I needed to do laundry and my…read moreneighbor recommended this bank. I went in and ask the teller for a roll of quarters. Was greeted warmly and she readily complied with my request. Sold, no hassle just friendly customer service. I then asked about opening a checking account. She responded professionally and alerted the appropriate person. The manager greeted me, introduced herself and explained a customer swap due to expertise and then introduced me to the person who would open my account. Again all professional and friendly. BEST PART - Most favorable terms of all the banks I researched in Bradenton. Low amount needed to open and maintain the account. Online statements waives the $2 monthly fee. Plus free use of other ATM's as long as it's part of a network which they clearly explained. Very pleased with my initial experience and don't expect things to change.