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    WellNow Urgent Care

    5.0 (1 review)

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    2 years ago

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    UPMC Outpatient Center

    UPMC Outpatient Center

    3.0(3 reviews)
    6.1 mi

    Went for a mammogram today. Front desk lady overly explains that they're short staffed and there is…read morecurrently only 1 person checking people in when there are normally 2. The second person got called to work somewhere else in the hospital. The woman told me I should tell radiology that the front is short staffed and that's why I'm late. She said radiology can be very rude to people who are late, and I wasn't late. (All she needed to say is that they're short staffed) About 10 minutes later the same woman from the front desk came over to tell me that she called radiology and let them know it wasn't my fault I would be late. About 5 minutes after that, a second woman comes over and asked me to self check in on the computer. I did and she walked away. Once I was done I asked the first woman if I should sit back down or stand there and wait. She replied with "I'm not sure what the procedure is." So I started walking back over to the chairs to sit down. She said, "Excuse me, don't walk away". I walked back over to her and she said "Please be patient, we're doing the best we can" in a very rude tone. Ummmm, I wasn't complaining, nor was I the slightest bit annoyed or impatient. When I asked if I should wait or sit she said she didn't know. If she wanted me to wait why didn't she say so when I asked? Anyway, the second woman came right back to get me and sent me on my way to radiology. The rest of my experience was great. No problems, not much more of a wait. But, of course that couple seconds of rudeness from a single person is all I can focus on.

    Quick, friendly service, but lack of medical equipment…read more.. The place isn't that big, so don't expect there to be a lot of services you'd usually get at a bigger hospital, but the service was quick and friendly, but despite the lack of equipment they had, it was an overall pleasant experience.

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    UPMC Outpatient Center
    UPMC Outpatient Center
    UPMC Outpatient Center

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    WellNow Urgent Care - urgent_care - Updated May 2026

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