Bassett health care doesn't keep doctors in house very long. I have been going there steadily for…read moreat 11 years and have seen many doctors over the years because for some reason they don't stay very long at this hospital. I have seen 3 primary care doctors in the last year. One doctor only once. So I keep having to go over my medical history every visit and explain everything over and over. Hard to prescribe new or update medications when they don't know my history. Seriously thinking about going to another health care provider. And talking with other patients who have experienced this also. Many are not happy with the service being provided.

had a podiatrist appointment but when I got to the medical center I was told I had to see a primary…read morecare doctor. No one told me this despite calls to confirm the podiatrist appointment. I was told I would have to come back to see the podiatrist. This is a RURAL area and this would mean two more hours of driving for another appointment plus, If I had been told that I needed a referral I could have gotten one from my regular primary care doctor. Very inconsiderate and just a way to make more money by making a patient have extra unneeded appointments. This was for a podiatrist for god's sake.!! I am not the only one this happened to. Won't go back.

I have been going to Dr. Bhoiwala for years. He is the best. Very kind,caring and helpful.read more

I had a Tele-medical visit back in December and gave my credit card information and then I got…read morebilled. When I tried to work it out, the doctor asked me to swing by and bring my invoice. The business was supposed to be open until 5. At 3:50 they were closed. When I called to ask what was going on he was very rude. Needless to say, I will never go back there. I guess I'm just gonna pay the bill again, but I'm definitely certifying it and getting a return receipt of its delivery.

Did not receive the proper care. Was told there was nothing wrong. The attending whoever it was was…read morenot very thorough at all ..After two weeks of discomfort, problem was solved elsewhere . You should get reimbursed for shabby healthcare. Stick to Bassett walk-in centers. & another plus i with your Doctor/hospital affiliated walk-in centers, they have your information through my chart. This place does not.

This is the second or third time I've gone there for usually a whopping sinus infection. I did one…read morewalk in and two appointments made on line. Regardless I have never had to wait long at all to receive service whether I am seeing by a PA or an NP I am always treated with professional compassionate Care I have been a nurse for 41 years and I have to say that they're always on the money in what clinically diagnosed and the medications if needed prescribed. Everyone from the front desk to the medical assistance everyone that you come into contact there is always friendly and professional I rather go there than to my primary and sometimes I usually do oops I don't know if I'm supposed to say that I highly recommend them for excellent clinical care

Very easy to check-in and we saw a PA and then a doctor right away, who quickly looked at the…read moreinjury my son had, recommended an X-ray at a facility a block away, and we were done with some good advice on taking care of his injury. Very professional and the people were friendly.

The woman at the reception desk was on a personal call and ignored two of us waiting in line. When…read moreI finally politely asked her what was happening, she said she wasn't the one who could take our temperatures (for Covid.) When that person came out and took our temperature the woman at the desk STILL persisted in her clearly personal phone call for 10-15 more minutes! I waited for a half hour altogether and was still not registered. The the temperature-taking person said it would be at least an hour wait. I left and went to Med Express, highest ratings for them, and was in and out in about 20 minutes. Sharon was rude to a phone caller - put that person on hold while she continued with her personal call, and then when she finally did pick up, she told the caller in a snotty voice that this is a "walk-in" and no appointment was needed. The temperature taking person commented "what part of walk-in don't they understand." Worst attitudes ever. I will never go back and I am posting this on Facebook.

I have been here many times over the years. Even now that I don't live in Clifton Park, their hours…read moreseem better than the other places so I come here. I arrive nice and early before they open because they are always busy and the lines form early. I can't say I like them, but that is probably because I am sick if I am here and I am meeting new doctors I don't know. They are very hesitant to prescribe antibiotics, even after having cold or flu like symptoms for 10 days or more. I was told "two weeks" before they would write a prescription. Perhaps that is a federal policy? I don't know. If you are sick and need help fast, come here. Or, better yet, just don't get sick at all.

This is the best walk-in I've ever been to. Everyone on the staff was friendly, the wait wasn't…read morelong, and the doctor took his time understanding my issue. The service was so positive I've decided to set up with a primary care here. It wasn't like the Ellis factory where it takes forever and you wait in the second waiting room for an hour just to get 5 minutes with a burnt out DR.

Over the years we have been summering in Pittsfield and Lenox, I have many times used the medical…read morefacilities of the Berkshire Health Systems. Urgent Care walk-in clinics are outstanding. Today Victoria took care of me. Her patience, sense of humor, and competence were exceptional.

New sister company, which needs to be added to this site…read more Berkshire Health Systems Urgent Care, Lenox 489 Pittsfield Road (at The Center. S of Guido's) Lenox, MA 01240 Clean, neat, spacious, new. Super friendly, careful, professional staff. Examined by a calm Nurse Practitioner, who had extensive ER experience at Berkshire Med. Hospital. In-house lab that processed urinalysis immediately. Practitioner wrote prescription that I had filled at the CVS next door. Mid-day, Thursday, encounter took about an hour. Called ahead for appointment. 413-997-0930

I went to the Ortho NY CP Urgent Care Walk in after a week of back and leg pain…read more The clinic was down two providers and very busy. The Medical Assistant who checked me in at the clinic called over to Ortho NY to see if a doctor was available. Within 15 minutes, I was escorted to the Ortho NY office on the same floor. I felt fortunate to be able to see a MD without a scheduled appointment. Within a reasonable amount of time, I had X-rays taken and Dr. Polishchuk, an orthopedic MD, met with me. He evaluated the X-rays and asked me questions about my pain. Not only was he knowledgeable, he had excellent interpersonal skills. He was a good listener and communicator. He diagnosed my condition as Lumbar Sciatica. He explained a treatment plan of OTC meds and exercise. He gave me a printout of home exercises as well as a script for Physical Therapy. Office staff 5 stars Medical Assistant 5 stars Xray tech 5 stars plus! Physician 5 stars plus! Waiting rooms and parking were great.

Terrible experience. My 5-month-old nephew was taken here for an eye problem, and they recommended…read morea medication that apparently doesn't even exist anymore. Later, we were told that the medication was no longer available. It's very concerning that a medical provider would give outdated recommendations, especially for a baby. Don't waste your time or money here.

5/5 for PCT's and staff on duty…read more 1/5 for the Provider (Chantal) Upon entry to well now for a (non-driver) DOT Physical Exam I was greeted by friendly staff. They directed me to sign in and take a seat in the waiting room. Drug test went great and PCT's on duty were very professional. It wasn't until I met Chantal the, "new" provider on duty that my experience at WellNow was ruined. As a US Army veteran, I have mental health issues that accumulated in service, As many army veterans do. This prompted the provider to fail my physical examination stating that I need to get documentation from my psychiatrist in order to pass exam. I felt discriminated against as she condescendingly told me, "Well, thank you for your service sir." When expressing the challenge of connecting with a mental health provider on such short notice she says and I quote, "yeah, I know that sounds like a joke". I felt belittled & pushed to the side. I was supposed to start work on May 6th but this now might be pushed back. I felt this to be completely unnecessary for I have been working for 7+ years out of the military without incident. Not to mention your wait times are longer than 2+ hours now because of this new provider you have. I had to get in early and waste my day in order to be seen because I heard the wait times were so bad. I got in 8am and left close to 11. There's many other clinics in the area. I would recommend any other clinic when it comes to DOT physicals or non-DOT physicals.

They have always been great getting you in to see them - longest I waited 20 min…read more They don't have x-rays there, but if u have a bad cold or get hurt playing a sport, other things - they have been great!!

I've only been twice but both times my experience was exceptional. The receptionist was so sweet…read moreand professional. The nurse made me feel so comfortable and had a very caring way about her and the doctor had incredible bedside manner. He took the time to talk to me and listened to my concerns. I'd recommend to anyone!