took my boyfriend here due to falling off a roof and broken foot. The staff was amazing and very…read morecomforting, the doctor was great and very informative would definitely recommend

I came to this urgent care expecting urgent care, but apparently I accidentally walked into a time…read moredilation experiment. I'm pretty sure the waiting room exists in a different dimension where time moves slower than the rest of reality. Einstein would've loved this place. Based on my highly scientific observations, they process about one patient every 1.5 hours. At that pace, continental drift is a more efficient system. If you've ever wondered what it feels like to watch the universe age in real time, grab a seat in this waiting room. Bring snacks, a charger, maybe a good novel... or two.

Dr. Manley and staff are first class. Very responsive and attentive. They sit down with you and…read morelisten, identify the issue and create a clear path forward. Definitely recommended.

Absolutely love the staff here ! Everyone is very welcoming and Falon is an amazing Provider.read more

Took my 4 yr old here a couple of weeks ago for a broken arm. The staff was so sweet to her. They…read morepromptly put us in a room with child like animals all over the walls. The visit took about an hour. As we started getting ready to leave the nurse brought her a stuffed bear and all sorts of stuff like a coloring book, a thermometer,and some stickers. It was so sweet. The only thing I could say that is remotely negative( not even a big deal). They gave my a referral to an pediatric orthopedic dr that had super bad reviews. Like two star bad. Of course I found my own with better reviews but that's really my responsibility anyway.

I continue to be amazed at how this clinic truly understands my condition, since over 95% of…read moreneurologists only know it is a cyst in the spinal cord. It is something I have to deal with on a daily basis and choose to push myself, rather than remain in bed. The only way I can do that is with the help from Pain and Wellness Institute in Spring Branch. The quality of their care and knowledge exceeds my expectations, for which I am thankful. The girls at the front desk always welcome me with a smile. The traffic was so awful yesterday that I called, letting them know I would be 10 minutes late. Yet, I was still greeted with smiling faces.. i truly can not say enough about how much I appreciate Pain and Wellness Institute. Their knowledge, professionalism, and genuine warmth make my life easier as I deal with this horrendous condition. Very rare to find any doctors who understand. I know that because before I found them, we had run the gamit in trying to find neurologists and doctors who had exceptional knowledge of this condition. All to no avail. I literally had one neurologist in New York and Denver to consult. I had a wonderful Neurologist in Dallas who we made the trip to see each time because he was just that good. He suddenly died one weekend and it broke my heart, not to mention all of his patients who were left to find adequate help. When I asked if his partners could help me, or refer me to someone who was familiar with my condition, they admitted they could not help, and did not know another neurologist with the knowledge to help me. I actually was thankful for their honesty, as I had wasted a lot of time going to neurologists who pretended to know about Syringomyelia. So, with that said, I applaud Dr. Lai's Pain and Wellness Institute because it is a relief to be their patient. I will add that any MS patients would probably be able to receive help from Dr. Lai, as there are many similarities with my condition. A special thanks to Chyrissa Staley, for her knowledge and genuine couragement. As always, laughter helps me to endure and she freely brings humor to the table, yet remains professional in helping me. A very rare combination in the medical world.

The wait was a little long, but Dr Lai and his staff were absolutely outstanding. Looking forward…read moreto the care I expect to receive from this group.

I went to this ER for a kidney stone, I was in a ton of pain, and throwing up.. and like usual for…read morehere, they got me back really fast, and were extremely sweet and attentive! Really makes a difference when you don't feel good!! Would definitely recommend!! Dr. Is Dr. Holland Nurse is Mohamed Tech is Robby Awesome crew!

Finance went there tonight, took 4 hours and didn't even tell him what was wrong with him. Didn't…read moregive any type of pain medication for his head or chest. Worst place ever wouldn't recommend.

I loved this place when it was the Physicians Premier ER. I only ever received 1 bill for service…read more Now I get 2 separate bills. This is the third time we have used this location and received 2 separate bills. This will probably be the last time I ever use this facility. Why is it my responsibility to pay the doctor? 1 bill for service, like normal businesses. The company should be responsible for paying the doctor, not me. I didn't like having to do self check in either. A receptionist would have been nice at the front desk to greet patients, instead of feeling lost until someone from the back came out. The customer service was really really good, but the one complaint is I was given a chest xray after I had already said no. That is unacceptable and now I'm literally paying for it.

Friday night, I was bitten on the arm by a spider. As it woke me up, I could not tell from his…read moreremains what kind it was. I washed it off and went back to bed. The next morning, I had a knot on my forearm about the size of a pecan. I started treating it with some antibiotic salve that we had at the house. Over the next couple of days, it became inflamed and started to hurt. Unfortunately, I waited until the redness was covering from my elbow to my wrist. When the swelling started pressing against my arm nerves, I knew I had to get to a doctor. I made the decision about 10 PM on Monday night to go to this new ER. Parking was easy as this used to be a grocery store parking lot. I walked in and found a totally empty waiting room and reception area. I looked around for some way to contact the folks, but everything was closed. In a few minutes a nurse came out to see who had entered, and finding me with a swollen red arm, took me straight back to a treatment room. After taking a medical history, discussion of what happened, and getting my vitals, she had me lie down and went to get a doctor. Upon returning, she asked if I had my phone with me, and finding I did, said I would receive a text and that I needed to follow the directions in the text. I did that, and it amounted to completing all the paperwork that needed to be completed. This was so much better than having to fill out all the paperwork myself. The doctor came in, went over all the same stuff the nurse had done, and indicated that they were going to start me on a very strong antibiotic then, and would write me a prescription for 10 days of the same antibiotic. I was advised not to miss any of the medication (taken 3 times per day) for 10 days. I was also advised to go to my PCP by the end of the week for follow up. He also said that if it got worse, before I got in to see my PCP that I should return to him. So here I am a week after the bite. The medicine has really made a difference in the arm. He warned me that the antibiotic may give me stomach trouble, and he was right. So he has been accurate on all that he said. Will I return? Hopefully I will not need to come back, but if I do need the ER, I definitely will come back here. They did everything I needed.

Been having knee issues. Got bad enough to see doc but could not get an appointment. Called…read moreNextCare and was able to make an appointment same day. Nice facility and friendly staff. The nurse and Nurse Practitioner were both very skilled with excellent bedside manner. A little out of my way but worth the drive the next time I need help! Thanks to my wife for validating that they take out insurance before we reached out. Receptionist did the same verification which was helpful and thorough.

I'd been feeling bad the past couple of days; also stuck at home with a sick child.   She tested…read morepositive for strep and with how bad I felt, I decided to get checked out.  I was having horrible chest pain that worsened when I coughed (which I was doing constantly) and also producing a lot of phlegm, sneezing, and really bad body aches.  The MD I saw was very nonchalant about my symptoms and said "it's probably just allergies".  Mind you, I've dealt with allergies my whole life and take allergy meds in the morning and night, in addition to two nasal sprays twice a day, and an inhaler.   He also never even checked my mouth or ears or suggested running any tests.  He quickly listened to my lungs but that was it.    I had originally called my doctors office but since I was having chest pain they advised to go to urgent care in case a chest xray was needed.   However, my doctors office did call me the next day to check in on me and see how I was doing.  That's the level of care that NextCare should strive for.   This was my third visit to this location but after this encounter I may look elsewhere. *my previous two visits went well*

Ive been here a few times with my dad to his appointments and they seem to always take good care of…read morehim, and gets what's he need done in acceptable time. He's never complained about the wait or them not getting something right. I like that he can count on this place to take care of his health needs. Everything seems pretty organized.

A sick call for soldiers in a need to go bases that can't make it to SAMC it's definitely a great…read morelocation clean an very friendly I'm sure that any service members in yelp would be more than happy to get checked here I know they always take care of my soldiers

Excellent staff and quality care! Dr. Pullin is kind and…read morevery thorough. He does not rush through your appointment and genuinely cares about your health. I appreciate the time he takes with me as a patient.

Staff was kind, friendly, patient, and helpful. I was a walk-in, but they do offer signing in…read moreonline. Wait time was minimal (under 20 minutes) as was time waiting to see the doctor (less than 5 min). Doctor diagnosed my issue and answered my questions, not rushing me at all. Prescription called into pharmacy before I left. Def recommend.