Richard Fernandez was super helpful and knowledgeable! He answered all my questions and made…read moreeverything easy to understand. Definitely recommend asking for him if you're looking for a vehicle!

If you have gas and time to waist little star is the place for you. I'm not sure why I thought the…read moreexperience and big star Dodge would be any better considering the poor experience I received from big star Cadillac. After doing research on the vehicle, I had finally decided on a particular making and model and big star had one in inventory that matched the description. I got off work on Saturday drove to the dealership to take a look at the vehicle and took it for a test drive. During the test drive I didn't notice one issue with one of the features that was available on that model. I asked the salesman about it. He said he'd have someone take a look at it from the service department then asked when I will be ready to make a purchase and I said as soon as you get the issue looked at I'll gladly come back. Fast forward to Monday I get off work go to the dealership and ask the salesman as they had the issue resolved. His response was I asked him about that on Saturday. There's no technicians there and he hadn't had no one to look at it even though it's Monday afternoon, I said OK and left and decide I'll come back later on in the week. fast-forward again to Thursday I arrive at the dealership. Ask the salesman. Any updates on the truck and his response exact words were "why would I fix it if I don't know you're going to buy it". The fact that this is my third time here about the same vehicle may mean that I am highly interested in buying it. Needless to say, the big star experience is a big flop.

Houston Auto Emporium is a great place to purchase a car. The Manager and Staff are so kind and…read morehelpful. They work with all credit rates. Stop by today and let them put you in your new car. I highly recommend them.

David is an amazing salesman he helps you throughout the entire process when you walk on the lot, I…read morecouldn't have picked a better place to get my car I love my 2008 Honda CR-V and my kids do as well.

Randy and his staff helped me get three vehicle loans when my credit score was in the low 500's. He…read moreexplained to me how these loans would help my credit score if I made all my payments on time. Two years later my credit score is almost 700, thanks to their reporting procedures to the credit bureaus! I even got a notice from Credit Karma that said "Congratulations! You made 24 on time payments to JETT Finance". Thank you again Randy for such an awesome experience in giving me solid true advice. Dan M

From the owner: Jett Vehicle Finance is a Texas based automobile finance company, specializing in helping Texas…read moreborrowers with credit issues. The goal of Jett Vehicle Finance is to get qualified buyers into good automobiles at reasonable rates.

Lamarrah was incredible and the whole team was friendly and knowledgeable! Texas Direct auto was…read moreeasy to work with and made the whole experience practically painless... I wish my credit union had been as easy to work with!! (Eyeroll) I walked in about 4.15p on a Thursday evening and was out the door in just over an hour... I was given top dollar for my vehicle and the team was professional and friendly. I can't say enough about Lamrrah! She was understanding and funny and really provided incredibly customer service, which is a dying art!! If you're selling a car, I highly recommend Texas direct auto in league city !!

I was in the market for selling a 2005 Nissan Altima - Single Owner - 124000 miles. I would rate…read morethe car in the very good condition range with the normal wear and tear associated with bumpers and body cosmetics. There was also some upholstery cleaning that can be taken care of in detailing. I went to the Start Toyota - they offered ~$2700. This was the first quote and we did not want to trade-in for any vehicle that they had, because we didn't find any. We did buy another vehicle and were looking to sell ours now. Did not want to go through the private selling hassle because I did not have the time or the expertise to do this here. So, I asked my mechanic for options and he mentioned me to try Carmax. I was hesitant, because a family friend mentioned that they were the lousiest in the business, but I did give a try I went to Carmax; lousiest experience in car dealership ever. They were the roughest bunch of people that I ever dealt with. They survive because of the aggressive advertising. Was given a quote that was $2000 less than what Kelley Blue Book (KBB) average quote was ($3,381-$4,276). Discouraged, I asked the salesman from whom I bought my new vehicle. He directed me to a second-hand car salesman that he knew. That person offered $3000. Life happened and two months went by before I could find time to clean the car and call the guy. In the interim, I felt that I should get more for the car, call it a gut feeling..... So I chanced upon the Signpost when driving on the Gulf Freeway for Texas Direct Auto (TDA). It was the best thing for selling this car that I did. Loved dealing with Michael Ham and Jamicia Ware. Ambience was very calming. Wait was 30 minutes. Quote was hassle-free and quick. Rate was closer to the mid-range of what KBB gave. Walked out happy. Keep up the good work, TDA!!!!!!

Robert McCullough is an awesome TBCU loan officer. He is efficient and really cares about his…read morecustomers and their best interests. I won't go to anyone else. I've also referred several family members to him. They say the same thing. Robert is AWESOME!!! Thanks, Robert! :) A+A+A+A+A+A+A+A+

Excellent customer service!! I am impressed with the level of attention and care I received from…read morethe Fuqua location while trying to finance a car. The employees are very attentive to your needs, which is the definition of a credit union that prioritizes meaningful, personal interactions with its members. If you are looking for a local credit union in the Houston, TX area TexasBay is highly recommended.

Other customers are in your transaction with you. This doesn't seem safe. Other locations are more…read moreprivate and more discreet.

Overall banking and savings service is top notch! I have multiple accounts and all my questions are…read moreanswered proficiently and with kindness.

This bank is just fine. I found my 14 year banker, Linda Fort at thsi branch. She's very…read moreknowledgeable and steered me in a great direction for all this time. She is now at the Nasa Rd 1 location after Hurricane Harvey.

The customer service at this branch is terrible. I would not recommend banking with Frost Bank…read more Avoid this particular location if you are African American. Very disappointed.

This whole team is amazing, but Keever and Madison are the real stars! extremely personable and…read morejust a pleasure to work with

Wellby accepts No accountability for any wrong doing of their employee. They made up rules as they…read morego and have terrible customer service. I have been with JSC since 1970's and watched it go as low as it is now only since it has become wellby. Tellers and customer service in desperate need of training. Do yourself a favor and stay away! Nothing but headaches and incompetence! Wish a negative star was available

After the right people were notified, the situation was take care of. It would have been nice to…read morehave had the warranty that i purchased, they did reimburse me the full amount for what i did originally pay. So that is greatly appreciated. Although the reimbursement isn't enough to fully cover the cost to fix the truck, they offered to loan me rest of the money with an interest free loan. So, I am happy with the outcome. Way to take care of customers. appreciate it.

Just paid off my loan worst customer service ever will not recommend to anyone…read more Was hang up 4 time by customer service system and twice by rep , as I was on hold Paid off my loan quick due to poor customer service

Worst business banking option! RUN!! The banking system went…read moredown on a Friday afternoon and had no idea when it would be back up. Can you imagine a small business with no way to make payroll! Called the branch, no answer, they no longer accept calls! Couldn't imagine doing business with a company that you can never reach. Called the main number to see what was going on, they didn't even know the branches were down. They have no idea what is going on. Not to mention, we do daily business deposits, same contractors every week, and they still attempt to place checks on hold due to "New Check", I have to get snappy each time, tell them, its the same company from the week before, and the week before that, and the month before that. Has to get manager approval, and then the hold is always removed. The fact that I have to hassle each week is insane! Closing this account as soon as I can get a new one open.

Told me they where going to call me 30 minutes from now to cancel my warranty that I never used and…read moreneeded and I told them I didn't want the warranty from the beginning and made me sign all the documents. I was told they where going to take it off and reimburse me and they never did and I called from a year from now to find out they never took it off and they made me pay for it I never had to use the extended warranty since I do my own maintenance. The people that you talk to don't care and only want your money and never call you back horrible experience.