As far as buying a car goes I've never had a less stressful experience thanks to our salesman…read moreSteve. When I went in looking for a crv I wasn't sure if I wanted hybrid or gas and I didn't know how much my trade in was worth but Steve took his time to give me a test drive on both versions and didn't put me in a high pressure sales tactic so I actually went home after the test drives did some research on my car and the car I wanted before heading back. He was also extremely available as I just gave him a call he gave me a time for me to come in and we got the deal done that day. Amazing service from Steve if you go there looking for a car as for him.

Classic Bait-and-Switch…read more This dealership's process is deeply misleading, and my experience was unacceptable from start to finish. I was given a written, itemized out-the-door quote tied to a specific VIN and confirmed my appointment about 1.5 hours before arriving. At no point was I told the vehicle was unavailable. When I arrived, I was informed the vehicle had already been sold before I even confirmed the appointment, yet I was still encouraged to come in as if the deal were intact. The salesperson I had been working with, Esteban, was suddenly "out picking something up" and unavailable when I arrived. Instead, I was handed off to another, much younger salesperson who spent a significant amount of time debating with me about how this was not the dealership's fault, rather than acknowledging the situation or attempting to resolve it. After going back and forth, I had to be the one to ask whether they intended to offer any solution at all. Only then was a transfer from a sister store suggested -- which initially sounded reasonable -- until I was told the price would be higher due to a "different cost basis." At that point, it was clear the original VIN-based deal was no longer being honored, and I was effectively being asked to restart negotiations on worse terms after already being brought into the dealership. This experience fits the textbook definition of a bait-and-switch: firm pricing is used to get a customer in the door, the vehicle conveniently disappears, and the deal is reset once the customer is already on site. The entire interaction showed a lack of transparency, accountability, and respect for a customer's time. I drove out fully prepared to purchase and left having wasted hours navigating excuses and shifting explanations. Based on this experience, I would highly recommend not giving this dealership your business. If you value honesty, transparency, and execution, look elsewhere.

I give noah 5 stars because he is new with a lot of potential. Noah is enthusiastic, energetic,…read morehonest, and he made the experience of buying a new car smooth, calm and pleasant always interacting and making the mood fun. He is also a very good listener, he makes great suggestions based off what you tell him your looking for. Noah is very professional and is the overall best saleman I have ever been with in my 47 years of living. Noah represents the prime example of what every salesman should be like.

I t was good. However last experience wasn't pleasant as…read moreafter oil change had to refill oil after 4 months. So would be better if ask for this survey later this year- as the oil change is supposed last for 10,000 miles

I love the truck I purchased from Maik Haik. Where they fail is in customer service. I was…read moretransferred to the service department. I left a message to ask about the installation of an accessory that the parts department said should be installed by Toyota. It has been days and I heard from no one.

I had a brake squeaking issue (backing up only) ever since I bought my Landcruiser in Dec. 2025. It…read morewas brand new, so what the heck, right? Anyways, I scheduled an appointment and they switched out my front brakes under warranty. No more squeaks. My people were courteous and helpful people. A long trip out of town had me waiting and Toyota Corp had to get ahead of this since they just reintroduced Landcruiser back to the market and had no history of issues. So, once they had a strategy for the problem, they switched it out. The dealer just had to wait on corporate.

I recently purchased a vehicle from this dealership over the July 4 weekend. Normally I do not give…read morea five star ratings to business as it usually requires them to go above and beyond what One would expect. This was actually the case with Clear Lake Autoworld. It's a little things To begin the inventory that they have on the website is the actual inventory that they have on site at the location. Do you know that I did advanced research to determine the exact vehicle that I wanted by range of year's mileage price I knew exactly what I can get and what I should expect. So my review it's pretty comprehensive as it covers everything from the website being easy to navigate, responsiveness of the dealership from when initially contacted, actual information on the website as far as phone number and physical address, and the courtesy provided by the staff there at the dealership. What I found at this dealership is at what they say on the website as what they have. There were some big name brand dealerships that would put bait vehicles on the website and when I called they were so conveniently have just so that vehicle, but then the next day or two that exact vehicle will be back up on their website again You also have the issue of either private sellers or dealers not posting on the website that the title on the vehicle was either salvage or that the mileage was incorrect (off by 30k to 40k miles) of what they posted on the website. All of it just gimmicks to get someone in the door and on the ground so that they can try to sell you something that you don't want. Additionally, you have all these dealerships that do not accept cash offers. Other dealerships wanna try to scam you into the financing to where they make money off you more there than actually selling you the vehicle for cash. Not so at Clear Lake Autoworld, they do have financing available but had no problem excepting the cash offer. As far as pricing goes the price I alternately paid was a fair price. Kelley blue book provides a range of what you should expect to pay for a vehicle and though it wasn't on the lowest Clear Lake Autoworld was not on the high end either. They were right in the middle with spare pricing on the vehicle. The other issue I found very positive is the vehicles being sold at Clear Lake Autoworld are in great condition. I can't tell you how many vehicles I went to go see that had great pictures but when I got there the dealerships or the sellers had laid some cut out carpet over the actual carpet upholstery of the vehicle so that the picture was nice. But of course when you picked up that overlay carpet The vehicles actual carpet was all tore up or the interior just must not in good condition. Just like a selfie Dealers no it's all about the angle. But not so at Clear Lake Autoworld what you saw in the pictures was what you saw when you arrived. They also went above and beyond and made sure that when I was going to pick up my vehicle they did one last check mechanically of the vehicle, insured no engine lights were on I would come on, or wherever even there, plus they did a oil change and filter change and they also ensure that they were new floor mats included. This is a little above and beyond that I'm talking about. As you know when you buy a used vehicle you're expecting to buy a new floor mats anyway. But Clear Lake Autoworld did that for me as a little extra. Not saying that's what I do for everyone but that is my experience with them. As far as dealing with the staff there Shane and Linda were great. Very down to earth people, telling you what they have and doing their best for you. Appreciate their honesty, straightforwardness, and just willingness to be helpful And making the car buying experience as pleasant as possible. So I will definitely when I start looking for a new used vehicle whenever that is next Clear Lake Autoworld will definitely be the first place I stopped to see and check their inventory. Never know what kind of germs you can find there is what I'm thinking.

We were looking for a very nice pre owned Sunday driver and ClearLake Auto World fulfilled our…read moredream with our dream car. The Owner and his staff were very easy to deal with and made sure all my concerns and questions were answered. Very open and honest

Linda was very helpful with my shopping experience, from A to Z she answered all my questions,…read moreshowed me various options to fit my needs and delivered with everything we talked about during our transaction, I'll be bringing my Sentra for regular check ups.

Terrible customer service and fraud in the service department. Service Manager has not returned my…read morephone calls. Clear Lake Nissan, did not refund the money back to my bank account. Damages in the service department, my 2021 Nissan Altima. I will not purchase a car or allow the service department to service my car.

This dealership was amazing and the workers had superb customer service! I came in for my first car…read moreexperience and Rob was the one to take care of us! He was absolutely amazing, patient, and overall super helpful and taught us a lot. Would definitely go again, these people are great :))

Michael Bardolasa did an excellent job in helping us find the car we needed. He is professional,…read moreknowledgeable and very attentive in helping his clients find and purchase the vehicle they want.

Not sure why the reviews are so low. This place will go above and beyond for you. The manager…read moreRobert Dahl is super nice, patient and understanding they do a good job of explaining everything.

Reached out to buy a new Acura, and was connected with Aaryn Gonzalez. Ultimately, he tried selling…read moreme a product which did not exist. Avoid him like the plague.

Matthew at Select Jeeps is hands down one of the best people I've worked with when buying a…read morevehicle. From start to finish, he was extremely helpful, straightforward, and genuinely honest -- which is rare these days in car sales. He took the time to answer all my questions, explain everything clearly, and never once made me feel pressured or rushed. What really stood out was his honesty. If something wasn't the right fit, he said so. If there was something to know about the vehicle, he made sure I knew it. He clearly cares more about putting people in the right vehicle than just making a sale, and that goes a long way. If you're looking for someone who's knowledgeable, trustworthy, and easy to work with, I highly recommend asking for Matthew at Select Jeeps. The entire process was smooth and stress-free, and I wouldn't hesitate to work with him again.

To Matt and everyone thank you so much! They are the real…read moredeal and stand by their vehicles! Purchased 6 mo. ago and ran into a problem and they repaired it at no charge. Always courts and patient! Great company!

Fixed The shifting problems with my 10 speed transmission in the 1500 pick up truck....Would…read moredefinitely recommend if anybody has this problem....5 star service....

Last week, my car wouldn't shift out of Park, and had several other symptoms of problems. I had…read morepurchased it from the used car department at Norman Frede (now Fertitta) Chevrolet. I had it towed to the dealership's Service Department. It stayed there for two full days while they attempted to diagnose the problem. Turns out that the battery I had recently purchased from an auto parts store, had been installed incorrectly. They fixed that issue and returned the car to me with no charge. They could have charged me several hundred dollars and I would have gladly paid. However, they were honest about it, and I really appreciated that. Kudos to Bernard Cardenas, the Service Advisor, and the folks he works with. In the past, I've bought five cars, both new and used, from this dealership. They've always been professional and competent, and obviously, honest.

I've been a member at Wellby since I was 17 years old, so I think I have some ground to stand on…read morewhile writing this review. This place has gone down hill completely. Let me start off with the credit card issue- I came in to replace my stolen card in December (also just had a baby, so I was hoping this would be a 1 and done thing) and of course it wasn't. They told me the card would be delivered to my mailbox within 2 weeks. Ok cool, I waited a month, never got it, so I went back in. They cancelled the card, and ordered me a new one. I'm very annoyed at this point. I wait my 2 weeks, and guess what? Still no card. I go in a 3rd time fuming with frustration, and they tell me they'll cancel the card AGAIN, and have it expedited to my doorstep. I had to pay extra for that. IT. NEVER. CAME. I lost my cool at this point. Never again will I bank with them after being a loyal customer since my teen years. I'm at Amoco now, and have had the most wonderful service experiences! I recommend everyone make the switch so you don't have to deal with ridiculous inconveniences like that anymore and have your time wasted! So long, Wellby!

My dog loves this bank Every time I go though drive through, I am greeted by nice smile and they…read morehave dog treats. High light of the day for my baby