Came in today for an unscheduled visit. Last Saturday(02/28), our TPMS light came on just minutes…read morebefore we were to set sail on a cruise out of Galveston. After checking to make sure there was no obvious blowout, we decided to park the car and look into the issue when we returned on March 5th. So this morning when we got off the ship, the light was still there, so we drove straight to the dealership. We were greeted promptly and our issue was inspected and resolved quickly. The only part of our experience that keeps this review from being 5 stars is that my wife needed a new battery for her key fob. She's the primary driver of our VW. So hers gets alot more use than mine. They charged us $14 to change the battery. My issue isn't the amount. It's the fact that we were even charged at all. I consider Volkswagen a quality car manufacturer. I don't expect to be nickled and dimed for trivial things. Especially when the car is barely 2 years old. I've been a customer of Gulf Coast Nissan for 19 years and they've NEVER charged me to replace a key fob battery. I consider Volkswagen to be of higher class than Nissan. Your customer service perks should reflect that.

Visited this store a lil while back. Dealt with Mike Pungitore.. he was super informative and mad…read morehelpful. There was a SA there that was a complete douche so like I get the lack of stars, but not Mike. He was amazing! Thank you Mike!!

When the family rides have problems, this place solves them. More than a decade and counting…read more The review; however, is more about the process of waiting. Allow to me to say that Mac Haik makes it less strenuous with its clean, spacious waiting room; really fast Wi-Fi; and ample supply of coffee and water. There are vending machines as well, but since I was here bright and early in the morning, chips were pretty much out of the question. All in all, pretty solid.

I had a brake squeaking issue (backing up only) ever since I bought my Landcruiser in Dec. 2025. It…read morewas brand new, so what the heck, right? Anyways, I scheduled an appointment and they switched out my front brakes under warranty. No more squeaks. My people were courteous and helpful people. A long trip out of town had me waiting and Toyota Corp had to get ahead of this since they just reintroduced Landcruiser back to the market and had no history of issues. So, once they had a strategy for the problem, they switched it out. The dealer just had to wait on corporate.

I recently purchased a vehicle from this dealership over the July 4 weekend. Normally I do not give…read morea five star ratings to business as it usually requires them to go above and beyond what One would expect. This was actually the case with Clear Lake Autoworld. It's a little things To begin the inventory that they have on the website is the actual inventory that they have on site at the location. Do you know that I did advanced research to determine the exact vehicle that I wanted by range of year's mileage price I knew exactly what I can get and what I should expect. So my review it's pretty comprehensive as it covers everything from the website being easy to navigate, responsiveness of the dealership from when initially contacted, actual information on the website as far as phone number and physical address, and the courtesy provided by the staff there at the dealership. What I found at this dealership is at what they say on the website as what they have. There were some big name brand dealerships that would put bait vehicles on the website and when I called they were so conveniently have just so that vehicle, but then the next day or two that exact vehicle will be back up on their website again You also have the issue of either private sellers or dealers not posting on the website that the title on the vehicle was either salvage or that the mileage was incorrect (off by 30k to 40k miles) of what they posted on the website. All of it just gimmicks to get someone in the door and on the ground so that they can try to sell you something that you don't want. Additionally, you have all these dealerships that do not accept cash offers. Other dealerships wanna try to scam you into the financing to where they make money off you more there than actually selling you the vehicle for cash. Not so at Clear Lake Autoworld, they do have financing available but had no problem excepting the cash offer. As far as pricing goes the price I alternately paid was a fair price. Kelley blue book provides a range of what you should expect to pay for a vehicle and though it wasn't on the lowest Clear Lake Autoworld was not on the high end either. They were right in the middle with spare pricing on the vehicle. The other issue I found very positive is the vehicles being sold at Clear Lake Autoworld are in great condition. I can't tell you how many vehicles I went to go see that had great pictures but when I got there the dealerships or the sellers had laid some cut out carpet over the actual carpet upholstery of the vehicle so that the picture was nice. But of course when you picked up that overlay carpet The vehicles actual carpet was all tore up or the interior just must not in good condition. Just like a selfie Dealers no it's all about the angle. But not so at Clear Lake Autoworld what you saw in the pictures was what you saw when you arrived. They also went above and beyond and made sure that when I was going to pick up my vehicle they did one last check mechanically of the vehicle, insured no engine lights were on I would come on, or wherever even there, plus they did a oil change and filter change and they also ensure that they were new floor mats included. This is a little above and beyond that I'm talking about. As you know when you buy a used vehicle you're expecting to buy a new floor mats anyway. But Clear Lake Autoworld did that for me as a little extra. Not saying that's what I do for everyone but that is my experience with them. As far as dealing with the staff there Shane and Linda were great. Very down to earth people, telling you what they have and doing their best for you. Appreciate their honesty, straightforwardness, and just willingness to be helpful And making the car buying experience as pleasant as possible. So I will definitely when I start looking for a new used vehicle whenever that is next Clear Lake Autoworld will definitely be the first place I stopped to see and check their inventory. Never know what kind of germs you can find there is what I'm thinking.

We were looking for a very nice pre owned Sunday driver and ClearLake Auto World fulfilled our…read moredream with our dream car. The Owner and his staff were very easy to deal with and made sure all my concerns and questions were answered. Very open and honest

Linda was very helpful with my shopping experience, from A to Z she answered all my questions,…read moreshowed me various options to fit my needs and delivered with everything we talked about during our transaction, I'll be bringing my Sentra for regular check ups.

Terrible customer service and fraud in the service department. Service Manager has not returned my…read morephone calls. Clear Lake Nissan, did not refund the money back to my bank account. Damages in the service department, my 2021 Nissan Altima. I will not purchase a car or allow the service department to service my car.

Outstanding auto buying experience from start to finish at Emmons Autoplex! I've purchased quite a…read morefew cars in the past, but this was by far my best experience yet! They even provided complementary Starbucks coffee as an added bonus. Their Sales Associate, Kevin, was outstanding to work with. He answered all my questions and provided a very detailed vehicle history report. I then finalized my purchase experience with Brooke, their Finance Manager, who as you guessed it, was outstanding to work with as well! If you want a streamlined, low stress, fair and honest auto buying experience, I recommend Emmons Autoplex!

The sales department at Emmons has some of the worst customer service I've experienced…read more For months, I waited for a Chevrolet SSR that was in their "make ready" process. Based on the pictures, I knew it was the truck I wanted. Since April, I made two trips to the dealership hoping to see and test drive it. I also spoke with a salesman, Kevin Servellon, several times by phone and stayed in contact with him through email. Every time, he assured me he would contact me as soon as the truck was ready. On July 3, 2026, I drove by the dealership and saw the truck sitting out front. I immediately called Kevin. When I couldn't reach him after two calls, I called the dealership directly. That's when I was told the truck had already been sold to someone who was willing to buy it "as is." What makes this so disappointing is that I was never given that same opportunity. I had been patiently waiting for months, staying in regular contact, and relying on Kevin's repeated promise that he would notify me when the truck was available. Instead, I found out it had been sold without so much as a phone call or email. When I expressed my disappointment, I was told that Kevin talks to 30 or 40 people every day. I was one of those people--but unlike a casual inquiry, I had been consistently following up for months and had visited the dealership twice in person. This experience reflects very poor communication and customer service. If a salesperson makes a commitment to keep a serious buyer informed, they should honor that commitment. Unfortunately, that didn't happen here, and I left feeling that my time and loyalty meant nothing.

Not sure why the reviews are so low. This place will go above and beyond for you. The manager…read moreRobert Dahl is super nice, patient and understanding they do a good job of explaining everything.

Reached out to buy a new Acura, and was connected with Aaryn Gonzalez. Ultimately, he tried selling…read moreme a product which did not exist. Avoid him like the plague.

Ask for Matt if you visit, very welcoming and kind gentleman also very helpful I went just last…read moreweek and like I said very good people at select jeep

Matthew at Select Jeeps is hands down one of the best people I've worked with when buying a…read morevehicle. From start to finish, he was extremely helpful, straightforward, and genuinely honest -- which is rare these days in car sales. He took the time to answer all my questions, explain everything clearly, and never once made me feel pressured or rushed. What really stood out was his honesty. If something wasn't the right fit, he said so. If there was something to know about the vehicle, he made sure I knew it. He clearly cares more about putting people in the right vehicle than just making a sale, and that goes a long way. If you're looking for someone who's knowledgeable, trustworthy, and easy to work with, I highly recommend asking for Matthew at Select Jeeps. The entire process was smooth and stress-free, and I wouldn't hesitate to work with him again.

We recently took our 2025 Chevrolet Blazer to Fertitta Chevrolet's Collision Center due to hail…read moredamage. I'd like to start out by saying Terri Lilly, manager over the Collision Center, is a true asset to Fertitta Chevrolet. She was very reassuring that our Blazer would look brand new and to not worry. Well, we picked up the Blazer last week and Terri and her team did an excellent job! We're extremely pleased with the entire process. Her communication, professionalism and team were exceptional. I would not hesitate to highly recommend Terri Lilly and the Collision Center at Fertitta Chevrolet.

They had a used car listed for sale, but they actually weren't ready to sell it yet. Even after…read moreexhaling I was pressed for time to find my daughter a car, it took them over 10 days to divide they weren't going to sell the car until they made repairs and increased the price.