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    Texas Direct Auto

    4.2 (13 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Texas Direct Auto

    Auto loan

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    Review Highlights - Texas Direct Auto

    Was given a quote that was $2000 less than what Kelley Blue Book (KBB) average quote was ($3,381-$4,276).

    Mentioned in 2 reviews

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    Wellby Financial

    Wellby Financial

    2.2
    (6 reviews)

    We have been banking with the JSC FCU for more than 25 years. We always have found the staff to be…read morehelpful and professional. We have had several car loans with them, and have had both checking and savings with these folks. We usually go to the branch closet to work but this one is convenient on weekends. Today was particularly different as we had a bunch of change to cash in. Very easy process.

    !! ZERO STARS !! I have been a member of this credit union…read morefor over 30 years, long before JSC Credit Union became Wellby Financial. Unfortunately, the consistency and professionalism I once relied on have steadily declined, especially at the League City drive‑thru. The service has become a true "box of chocolates"--you never know what you're going to get. Friendly, knowledgeable tellers do exist, but they are hit‑or‑miss. What concerns me most is that the same issues repeat themselves, no matter how many times they're reported. My most recent visit on 07/24/2026 with Teller #3909 was yet another example of the ongoing problems I've encountered since the transition to Wellby. The note on my account was overlooked again, and instead of acknowledging the mistake, I was met with defensiveness. On two separate occasions, tellers have argued with me and even lied--whether out of embarrassment or simply poor customer service, I cannot say, but the behavior is unacceptable. To make matters worse, I made two follow‑up phone calls and was assured a manager would reach out. No one ever called. Sadly, that lack of follow‑through has become predictable. After three decades of membership, it's disheartening to say that Banking with Wellby often feels less like working with a professional financial institution and more like being forced to navigate a revolving door of untrained, dismissive staff who show little interest in accuracy, accountability, or basic respect. NOT HOLDING MY BREATH FOR IMPROVEMENT!

    Wellby Financial

    Wellby Financial

    2.6
    (5 reviews)

    JSCFU has served me well all these years. Concerned about the lack of transparency with Wellby…read more Some of my friends receive an over abundance of marketing letter (with little real content). I have not received anything to date. The jury is out on this one.

    ZERO STARS! I have been a member of this credit union for…read moreover 30 years, long before JSC Credit Union became Wellby Financial. Unfortunately, the consistency and professionalism I once relied on have steadily declined, especially at the League City drive‑thru. The service has become a true "box of chocolates"--you never know what you're going to get. Friendly, knowledgeable tellers do exist, but they are hit‑or‑miss. What concerns me most is that the same issues repeat themselves, no matter how many times they're reported. My most recent visit on 07/24/2026 with Teller #3909 was yet another example of the ongoing problems I've encountered since the transition to Wellby. The note on my account was overlooked again, and instead of acknowledging the mistake, I was met with defensiveness and a bald-faced lie. On two separate occasions, tellers have argued with me and even lied--whether out of embarrassment or simply poor customer service, I cannot say, but the behavior is unacceptable. To make matters worse, I made two follow‑up phone calls and was assured a manager would reach out. No one ever called. Sadly, that lack of follow‑through has become predictable. After three decades of membership, banking with Wellby often feels less like working with a professional financial institution and more like being forced to navigate a revolving door of untrained, dismissive staff who show little interest in accuracy, accountability, or basic respect. I truly hope Wellby invests in better training, accountability, and leadership, because members deserve far better than this. NOT HOLDING MY BREATH!

    Texas Direct Auto - car_dealers - Updated August 2026

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