The best credit union experience I have ever had. Been a member for over 17 years and they are by…read morefar the friendliest and most people oriented of the credit unions I am a member of. All my transactions are handled quickly and accurately. Mostly all my family members are members of the Credit union and they are all very happy with their services. I highly recommend any family of the employees of Lubrizol to join this credit union.

Member for 68 years! My Dad worked at, and retired from, the Shell refinery, right there in Deer…read morePark. He opened an account for each of us four kids when we were born. It has always been good to develop personal relationships through the years -- with knowledgeable people intent on doing the best job possible for their customers -- that's me and my family! Thank goodness my Dad was wise enough to choose Shell FCU for us.

My husband was employed at Shell Deer Park for 38 years and he passed away in 2013. We have been…read morebanking at the CU since 1975. Since my husband died, I have received terrible service from them, even though I have 100% survivor benefits. Twice they have sent my husband's, pension back to Fidelity and both of our combined SS checks back. Now they have put a freeze on my on-line banking due to my computer being hacked. I have Due a new computer and am trying to have my on-line banking reinstated. They have not been able to help me and want me to come into a branch. I live 5 hours away and am not able to comply. Due to the poor service SFCU is providing, after being a member for 51 years, I will now be closing my account since they no longer need or want my businesss!

Excellency in customer service and pleasant surroundings make this a five star review.read more

Blanca V. was the absolute best! she made me feel like she was going to do all she could to help…read moreme!!! recommend her all the way!!!! great service great job and super sweet!!!

They manager and staff were very informative and understanding. They explained in depth the program…read moreand how to make your transaction more beneficial. They are willing to work with whatever your situation is.

Conveniently located off I-10 on the way out of Houston. They were open in the afternoon on…read moreSaturday unlike some other locations.

Robert McCullough is an awesome TBCU loan officer. He is efficient and really cares about his…read morecustomers and their best interests. I won't go to anyone else. I've also referred several family members to him. They say the same thing. Robert is AWESOME!!! Thanks, Robert! :) A+A+A+A+A+A+A+A+

Excellent customer service!! I am impressed with the level of attention and care I received from…read morethe Fuqua location while trying to finance a car. The employees are very attentive to your needs, which is the definition of a credit union that prioritizes meaningful, personal interactions with its members. If you are looking for a local credit union in the Houston, TX area TexasBay is highly recommended.

Went in on a Monday morning to help my mother-in-law who is not computer savvy and needs an actual…read morehuman helping her. The relationship bank Stacey was so patient with us and answered all of the questions we had, no matter how long it took. She even called me back when she saw she had missed a call from me.

Racist, discrimination and just down right no regard for a person. I had a 1:00pm appointment, I…read moreshowed up at 12:30, building was empty, no one wanted to help me instead they opted to assist another gentleman of a different nationality twice before I was even acknowledged or attended to. Horrible horrible experience not to mention I was opening a business account.

I have had excellent customer service since the start of my time with Mi Tierra auto sales. My…read moresales person and the lead person in accounting has always showed commitment and compassion towards me and all of their other customers. Angelica is the person in accounting willing to help everyone. Take a chance here on your next car or suv sale . Donna McDonald..

Don't waste your time they only do in-house finance to individuals who are desperate and they…read moredefinitely take advantage of them. I've been in the car business for 13 years and I've never heard a car dealership that doesn't offer cash price for a vehicle. They told me that they don't sell cars in cash price, they strictly only finance. That tells me that they love preying on individuals who are not financially smart. They are predators plain and simple. Avoid at all cost, you have been warned...

Nice people. Convenient…read more High technology. Open account. Short waiting times. Modern banking.

Where do I start with Woodforest. They are the most outdated bank I have done business with. The…read moreonly way to activate their debit cards to to go to a branch and use the atm. There was fraud on my debit card, my account was drained, they only caught 2 of the smaller transactions, and reversed them. They said I would have to do a dispute for the rest of the charges even though they were only minutes apart. They make you come in to a branch and sign forms about the fraud, this took me about 30 minutes in the branch. They told me I would get the money back in 3-5 days. That's not the norm, first off. I called back in 4 business days to check on the status to find out the papers were never "sent in" from the branch I visited, so they can't process my money back to me. The customer service "manager" couldn't get ahold of the branch I signed papers at, so they have to request the papers electronically. I was on the phone for 25 minutes while she tried to get someone in the branch to answer the phone, just for her to tell me she couldn't help me today because no one would answer the phone at that branch. Then she continued to question me as if I never went in and signed the papers. They said they do not have to give me any type of provisional credit for the next 10 days and they will get back to me. This bank is a joke.