The best credit union experience I have ever had. Been a member for over 17 years and they are by…read morefar the friendliest and most people oriented of the credit unions I am a member of. All my transactions are handled quickly and accurately. Mostly all my family members are members of the Credit union and they are all very happy with their services. I highly recommend any family of the employees of Lubrizol to join this credit union.

My husband was employed at Shell Deer Park for 38 years and he passed away in 2013. We have been…read morebanking at the CU since 1975. Since my husband died, I have received terrible service from them, even though I have 100% survivor benefits. Twice they have sent my husband's, pension back to Fidelity and both of our combined SS checks back. Now they have put a freeze on my on-line banking due to my computer being hacked. I have Due a new computer and am trying to have my on-line banking reinstated. They have not been able to help me and want me to come into a branch. I live 5 hours away and am not able to comply. Due to the poor service SFCU is providing, after being a member for 51 years, I will now be closing my account since they no longer need or want my businesss!

Member for 68 years! My Dad worked at, and retired from, the Shell refinery, right there in Deer…read morePark. He opened an account for each of us four kids when we were born. It has always been good to develop personal relationships through the years -- with knowledgeable people intent on doing the best job possible for their customers -- that's me and my family! Thank goodness my Dad was wise enough to choose Shell FCU for us.

Excellency in customer service and pleasant surroundings make this a five star review.read more

Blanca V. was the absolute best! she made me feel like she was going to do all she could to help…read moreme!!! recommend her all the way!!!! great service great job and super sweet!!!

They manager and staff were very informative and understanding. They explained in depth the program…read moreand how to make your transaction more beneficial. They are willing to work with whatever your situation is.

Conveniently located off I-10 on the way out of Houston. They were open in the afternoon on…read moreSaturday unlike some other locations.

Excellent customer service!! I am impressed with the level of attention and care I received from…read morethe Fuqua location while trying to finance a car. The employees are very attentive to your needs, which is the definition of a credit union that prioritizes meaningful, personal interactions with its members. If you are looking for a local credit union in the Houston, TX area TexasBay is highly recommended.

Avoid them for auto loans. Impossible to pay. You have to call them once a month, 30 minute hold to…read morepay them. Get the heck out of here!

Went in on a Monday morning to help my mother-in-law who is not computer savvy and needs an actual…read morehuman helping her. The relationship bank Stacey was so patient with us and answered all of the questions we had, no matter how long it took. She even called me back when she saw she had missed a call from me.

Racist, discrimination and just down right no regard for a person. I had a 1:00pm appointment, I…read moreshowed up at 12:30, building was empty, no one wanted to help me instead they opted to assist another gentleman of a different nationality twice before I was even acknowledged or attended to. Horrible horrible experience not to mention I was opening a business account.

Don't waste your time they only do in-house finance to individuals who are desperate and they…read moredefinitely take advantage of them. I've been in the car business for 13 years and I've never heard a car dealership that doesn't offer cash price for a vehicle. They told me that they don't sell cars in cash price, they strictly only finance. That tells me that they love preying on individuals who are not financially smart. They are predators plain and simple. Avoid at all cost, you have been warned...

I have had excellent customer service since the start of my time with Mi Tierra auto sales. My…read moresales person and the lead person in accounting has always showed commitment and compassion towards me and all of their other customers. Angelica is the person in accounting willing to help everyone. Take a chance here on your next car or suv sale . Donna McDonald..

Cynthia came to our hospital quickly, was transparent about price and service, and moved fast.read more

Very fast service! Cynthia is a very nice lady with professional demeanor. Worked well with…read moreelderly client. Courteous, not in a rush to finish. Visited with my mom for a few minutes after the service was complete.