I appreciate Treasures reach out to me. They suggested I bring in the jewelry and possibly be able…read moreto do the work a little less expensively. You don't see that often.

Great customer service Bought 7 different objects from…read morechains earrings and rings, They're good to help you with anything you're looking for

I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

They quickly fixed the dent in my gold engagement ring within a half hour it looked good as newread more

This is an excellent jewelry store where they know gold & sterling very well! I've not taken any…read morestone jewelry there, but I'm sure they are wise & careful in dealing with them. I liked that they have several employees along w/ the owners. No waiting around! It's easy to find and there is plenty of parking.

Best experience I've had with a jeweler. Came in for a repair and they offered same day service for…read morehalf the cost of my previous jeweler. Learned a lot about the owner and the business. Inside the fiesta, take a left and go all the way down to the last store.

Love the owner and Chita been coming here for years. Some times in and out jewelry repairsread more

I purchased my daughter a beautiful pair of diamond earrings that unfortunately had a minor issue…read morewith the backs coming off. Thankfully, I brought them to Kay Jewelry where I was met with two amazing women who provided impeccable customer service. They were friendly, professional, and most importantly, they quickly resolved the problem, ensuring that my daughter could wear her earrings for her upcoming banquet. Their attention to detail and commitment to customer satisfaction was truly remarkable. I highly recommend Kay Jewelry for all of your jewelry needs. Their staff went above and beyond to ensure that my daughter's earrings were fixed in a timely and efficientmanner. Thank you Kay Jewelry and your wonderful staff! Very respectfully, Michael D. Elmore

I came here for an inspection of three jewelry pieces that is done every 6 months. When I came…read moreduring the week, there was no other customers. I was in and out with 10-15 mins after each piece was inspected and cleaned. All pieces were in good shape. While waiting I looked around and saw some beautiful new diamond earrings. I sent a picture to my husband but he said I could not buy them. Boo! Overall it's been a great experience for me from the two times I have been here during the 'rona times.

My fiancé got my engagement ring here. My sister also got her engagement ring here and we both have…read morehad wonderful experiences. The staff is nice and helpful. Love that it's owned and operated by a family. I've had a great experience every time I've gone in store. I ended up having to get it resized down from a 7 to a 4.75 and they were super helpful in helping me find the right size.

This week Bobby resized my wedding ring (37 years) and for about $100 less than the original…read moreestimate. I didn't expect the several nicks to be smoothed out and polished. Tony explained that mine was a bit complicated in that it featured two types of gold in 3 soldiered bands. I'm highly pleased.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

Had my Rolex serviced at an excellent price!! Turnaround was fast!! Very friendly. I found my…read morejewelry store I trust and will be a dedicated customer!! It's worth my drive from sun City!!

I'm absolutely speechless--in the best way! Caleesi exceeded my expectations by helping me redesign…read moreand modernize a treasured family heirloom ring. The blue stone originally belonged to my grandfather and was set in his ring. After he passed, my mom had it reset in the 1980s and added the diamond. Caleesi thoughtfully repurposed the original gold and helped me create something new and uniquely mine while honoring its history. When I saw the finished piece, I was completely overcome with emotion. The result is stunning, and I couldn't be more grateful for the care and artistry that went into it.

I was so excited about visiting Caleesi to custom make a band for my S.O.'s engagement ring. I…read moremade an appointment to discuss design and pricing. We had already purchased the GIA Certified Diamond from another source and a custom band, simple but elegant, was needed to compliment the beautiful diamond we had. It also fit my girls personality. The store was small &humble, displayed selection beautiful, and very well maintained. I met with the jeweler and shared the design my girl liked. He was very professional and polite. After a few moments of discussing the ring he went into a back room to come up with a price. This is where things took a turn. We have already had 2 other quotes from reputable sources; one in San Diego and One in New York City. These are both custom jewelers with great reviews and reputations; thus, I had already an idea of what this was going to cost me. Id prefer to stay local, give my business to one of the top rated jewelers in Austin, and even pay a little more to do so. When the price was delivered, it was ridiculously high. I was disappointed, even to say shocked. I didn't even want to negotiate, not sure if they would anyway. I traveled 45 min to this place all excited, but left disappointed and robbed of my happy experience. So much so, I felt compelled to write this review. I was even prepared to pay slightly more to keep my business local, but this price was 2.5 times higher than the others. Now, San Diego and NYC are pricey locations to begin with, so imagine the awe when a local quote from Austin was that much more. I love Austin, but seriously come on. This is not Cali or NYC, nor priced that way. Its expensive here, no doubt but for jeweler services? Caleesi is nice, but not Beverly Hills nice.