my family LOVES you!! Being middle age I have seen several…read moredentists over my years. I've never felt so cared for and so confident that my teeth, my health is of their upmost concern. the front office staff are extremely professional and helpful concerning insurance and payments. I felt respected. I felt comfortable knowing my teeth seem to be just as important to this office as they are to me. They saved my mouth. They excel in speciality dentistry. if youre looking for cheap work maybe skip this office as cheap work is not their specialty. if you're looking for professionals who EXCELL in dentistry -- this could be the place for you.

After going there for years and dealing with the front office bad attitude and high prices for…read moreevery treatment, they BOTCHED my Invisalign treatment and after 2 years of wearing trays for almost 19 hours a day, I'm back to square one and have to go get traditional braces... Horrible

My dentist referred me to WE to get a 3D x-ray to determine if root canal was feasible (visible…read morecracks above gum; through-the-cheek x-ray looked OK, but 3D shows more). WE refused to do the 3D x-ray. When pressed, she said she could do the 3D x-ray after doing a root canal - if I wanted it. [Why do the test to see if root canal is feasible AFTER the root canal?] Instead, she duplicated the through-the-cheek x-ray that the dentist had done a few days earlier. [Supposedly, ADA recommendations on lead shielding have been relaxed because, among other things, with digital x-rays, there's no need for duplicates. WE doesn't use lead shields AND does unnecessary x-rays.] Then, WE did the same exam that the dentist had done - though following an inflexible procedure: Positioned my arm on my leg and said to raise it if I felt pain. Tapped on a different tooth. I looked at her and said, "Of course it doesn't hurt; you're tapping on the wrong tooth." She started over again, placing my arm on my leg... I glared at her as she tapped on the wrong tooth again. Eventually, she tapped on the tooth that I had gone to her for, and I raised my hand. Sprayed something like liquid nitrogen on the tooth to determine temperature sensitivity. Then declared "The roots are dead; I'll do a root canal.". [Never checked the roots themselves.] Charged $355 to do what the dentist had already done (for less money).... I found another endodondist who did the 3D x-ray. I suspect my dentist referred me because WE is owned by the same chain that bought my dentist's practice. I'll start looking for another dentist, now. The stupidity continues. I got a phone call from them about the above review. They claimed that they were trying to save me money by not doing the 3D x-ray. Then, why did she offer to do it AFTER the root canal? Then, the 3D x-ray would have been a complete waste. She also said that the through-the-cheek x-ray wasn't good enough. [Why not mention that?] I brought up the fact that, in the waiting area, I was notified that they were running late 35 minutes after my appointment time. I tried to explain that the time to tell a patient that you're running late is at or before the time at which they are late. She tried to justify giving notification after it's become obvious. They just don't get it. I just hung up.

Very disappointed in Dr. Stern. I seen her approximately 2 weeks ago and she stated that my tooth…read morehas to be pulled. I was told to follow up with an oral surgeon. My appointment with the oral surgeon is next week and I called Dr. Stern to please prescribe me an antibiotic because my tooth is infected. I am running a low grade fever. Guess what she called me and I I advised her what was going on. All I need is an antibiotic to relief the pain. Dr Stern stated she would have to call me back which she did NOT. Because she stands to not make anymore money on my visit Dr Stern choses to leave me in severe pain. All I asked for was an antibiotic.

Dr. Giordano is indeed excellent. Unfortunately, as of April 2025, he is starting his retirement…read more Fortunately, for us patients, his present associate, Dr. Buzzell is taking over the practice, and she is even BETTER !!! I have been seeing Dr. Buzzell for several years, and she is by far the best General Dentist, and nicest person, that I have encountered in my 75 years.

Dr. Giordano provides wonderful service and education. He takes an incredible amount of time with…read morehis patients and is very personable. I trusted his advice and felt he had my interest in mind. I had to switch dentists when I moved, but still would recommend him to people in the area!

Dr. Colin Gartner was amazing. I couldn't be happier with the awesome job that he did. Also, the…read moreentire staff was great. His assistant whose name I can't remember, was also great. So, I couldn't be happier and highly recommend them. In addition, they put me at ease and made the experience very low on the stress scale.

The office manager Joe was horrible and made excuses for their own mistake. I had been a patient…read morefor over five years and on this appointment Joe had the nerve to ask me to leave and refused service because I didn't have a list of current medications which they never mentioned I needed to have before appointment and I drove 40 minutes to get to. I explained that my meds hadn't change from what was on file but would not accept. then told me it's my fault for not carrying a picture of my meds not his staff. Joe treated me like a child embarrassed me front of others. I have anxiety already of dentist which is in my file and this is how they treat a patient and human. So sad this office has gone downhill can't keep help always someone new. Oh and he had the nerve to call me hostile because I was upset

LOVE Innovate Dental…read more I recently left a review on Google, however I have to put it on here! Innovate Dental changed my opinions on dentists! I never truly had a good experience at the dentists office. When I recently moved to the area, I decided it was time to find a new dentist. From the moment I called to schedule the appointment, all the way to meeting Dr. Platt, everyone was beyond kind and caring! They were so helpful! The dental assistant Lori & my dentist Dr. Platt truly changed my mind about going to the dentist! They made me feel extremely comfortable AND they are extremely knowledgeable when it comes to knowing what is really going on. I cannot say how happy I am to be a patient of Dr. Platt, 500 star rating for me!

I made an appointment with the Leicester Dental Assocoiates two weeks ago because I had a loose…read morebridge. That was the primary reason for the appointment. I made the appointment at the recommendation of my niece who had been seeing Dr. Millett for years and loves him. I learned while making the appointment that Dr. Millett does the Business portion of the practice and no longer practices dentistry. I had an appointment today at 11:40 AM and arrived at 11:20 in order to fill out the paperwork. I was seen at 12 PM and had x-rays but a very professional dental hygienist by the name of Frankie and then I met Dr. Fiect Who examined me, stated that I needed all types of dental work and then said he had no time today to fix my Loose bridge. I insisted that the reason I attended today was because I was medically concerned about it. Because I pressed, he attempted to remove my bridge and then informed me that he would not be able to do so without damaging all the teeth around it. He then asked me if it made me feel any better he could give me antibiotics between now and my next visit if I was concerned about infection. Then I was told that they did not have time to clean my teeth today. I've never had this experience in my entire life. I quickly called my former dentist and made an appointment for Monday morning at 8 AM in order to address my medical concern, and then I filed a formal complaint. Something is seriously wrong there and I informed, my niece that Dr. Millett is no longer the acting dentist.

I have been going to friendly dental for 7 years. I've seen all of the doctors except the…read moreorthodontist and all are kind, experienced, and personable. I need periodontal maintenance too so I go there at least four times a year. My last cleaning was completely painless and I'm not the greatest flosser.... I've never had issues with any of the staff. I find the new front desk staff to be very friendly and helpful with insurance questions and appointments. I am never "up sold" on anything like whitening, etc.; in fact, I just came from an appointment with the endodontist (nice, funny, and handsome), thinking for sure I'd need a root canal, only to find out that I don't. Money back in my pocketbook:) I feel badly that the others here on yelp have had bad experiences, but I would recommend the team at Friendly Dental to anyone. I've watched them grow over the years and have only seen customer care improve along with the growth. My whole family and I even drive an hour to get here now, having moved out of the area. Highly recommend!

I found Friendly Dentist because my old dentist did not take my health insurance. The cleanings are…read moregood. But each time I go in I never have the same hygienist or the same dentist. They always want to take x-rays...every six months. My big issue is everytime I go in they always tell me something different is needed to be done. Always $$$. I think they are a corporation as staff floats.

This office required me to pay upfront even with proof of insurance. They also cancelled my…read moreappointment 15 minutes before my root canal was scheduled. Lastly, they are also extremely unprofessional. DO NOT RECOMMEND!!!!

Dr Chen (unique dental worcester) is the tooth whisperer of pulling teeth. the whole experience of…read morechecking in to meeting the superman of pulling teeth was awesome. as soon as the god of tooth pulling started talking i felt like i could trust this dude. and as expected a well explained consult turned into pulling good ole #1 wisdom tooth on the spot. i enjoyed unique dental so much i want them to pull more teeth....well not right now but im changing my dentist