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    Welcome From Baja Town

    1.0 (1 review)

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    10 years ago

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    Esperanza at Palo Alto - Vandalism/ Hate Crime

    Esperanza at Palo Alto

    (12 reviews)

    We were a resident here for only 1 year due to many issues and safety concerns for my family. We…read moredid not feel safe being home. This apartment complex is budget friendly due to income based but I wouldn't sign up because of the low rent cost. Maintenance was great when we had ac issues but other than that like cleaning request they wouldn't do anything about that they would give you the run around that they are short handed and try to get to the issue but would never do. If you wanted to see something cleaned up, you would have to clean up yourself. Very ran down apartment many times they would be trash on the floors or broken glass by the stairs. Shooting incident with our downstairs neighbor, personal car brake in attempts. We also installed a ring doorbell and a ring security camera for our safety and car concerns. If I could give this apartment 0 stars I would give them 0 stars. Moved out on May and left the apartment in better cleaned condition than when we moved in and still trying to get our deposit back at this moment if I would of know that we would have this much trouble from the beginning I would of just lawyer up and made the process so much faster. I just feel like they have given us the run around of me having to call or email or even gone down there to see what is going on with the deposit and still trying to get it back at this moment. I don't think it's much of the apartment management fault it's more of the higher ups in the company.

    maintenance always 10/10 have always came when I needed ,…read moresolved & fixed the problem each time . outstanding service from Jesus since I've lived here. Jesus always gets the job done quick and easy !

    Welcome From Baja Town - vacation_rentals - Updated May 2026

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