This practice is fantastic. They know what they are doing. They understand emergencies and are…read morehelpful and professional.

Having a root canal is not fun. Having it done by Dr. Saidon is an experience I will never forget…read more I was so impressed at how Dr. Saidon and her assistant worked together as though they were one human being. Hardly talking to each other, but seeming to know what needed to be handed back and forth without much verbal communicating. It was obvious they had been working together for a very long time to the point they seemed to know what the other was thinking. I have so much confidence in them, I will never use another endodontist. (hopefully I wont need to :)). I highly recommend this practice.

This is the nicest, most pleasant, thoughtful, caring group of people ever to inhabit a dentist's…read moreoffice. The staff and doctors not only care about your oral health, they care about your financial situation as well. Here they take care of everything in a manner that is considerate for the patient's comfort.

One of the good guys. He is great with nervous patients and can do sedation. His staff is on the…read moreball too. I love that I get text messages reminding of appointments. I highly recommend this dental team.

DO NOT USE THIS OFFICE !! I was referred to this office for a root canal from my dentist. I was…read morequoted by the office staff a certain amount, which having insurance was more than I expected to have to pay, but would do what I had to do. Or, I was told I would have to apply for Care Credit or pay the over time. Ok fine. I was prepared to pay the amount quoted. The morning of my appointment, I received a call from their office staff that I owed another $500.00. Now, knowing their office had my insurance information for some time, I was a little shocked and now requested something showing where this extra money now owed came from. I was informed they could not provide anything in writing that they were verbally told by the insurance company of this amount. I was beyond perplexed and needed a little more explanation, just wasn't going to pay them another $500.00 with no written explanation, to which I was placed on an abrupt hold and a "lovely" person, Scott, who apparently is the "office manager" picked up the line and made it clear he was beyond irritated and NOT happy that he had to speak to me about this, me being his potential patient. He went on to be the absolute rudest individual I've dealt with in a professional setting in a very long time. He was unprofessional, RUDE, argumentative, talked over me, and made it clear he hates his job and also made it very known I was a complete nuisance and annoyance to him, again, a potential patient and him, the office manager who should be more well versed in customer service. Being taken aback by his lack of professionalism with the way he was speaking to me, I had no other choice but to cancel my appointment because why on earth would I want to every think about going to their office for dental work if this is the way he treats his patients. And I will make it my now important task to make people aware of this office's behavior to their potential patients. They need in depth and long-term customer service training and how NOT to treat their potential patients.

On the end of the consultation for a root canal, I was given an estimate of what my cost share…read morewould be. That is what I was prepared to pay. On the day before the procedure, someone from the office called to confirm the appointment. After the procedure was done, my cost share changed without anyone telling me in advance. The person that called a day prior should have informed me of the exact cost share, especially since it changed from my original estimate. The fact they didn't isn't good business at all. That's not a good way to treat a patient. On top of all that, when I told the person what I was told initially, she coldly said "it was only an estimate and if the insurance pays more, you'll get a refund... If the insurance company pays less, you'll get a bill". NOT a good experience at all with the front desk/billing people. On the other hand, Dr. Andrea Fiori did awesome work and is the best. My advice, train/retrain the front desk and billing people on how to treat customers.

The dentist did a great job at pulling my teeth, I definitely will be seeing them in the future to…read moreget an implant.

dr Betros did amazing work! Quick but thorough. It was completely painless. I absolutely love this…read moredentist office.

Had a root canal done here and if I ever need another one I will definitely come here again. They…read moremade sure I was comfortable even put a rolled up towel under my neck! I had no pain at all from procedure just felt pressure. They show X-rays before and after procedure.. which is great . I absolutely loved Dr. Kim Do she explained everything and I felt very much at ease with her. Overall I felt like I was in very good care and this is where I'll go for any future root canals and I will ask for her again!

Never thought I'd be giving a favorable review for a root canal on yelp but alas here we are. Staff…read morewas great and accommodated me quickly. They took time to explain the procedure when I asked and were nice about it. Plus it didn't hurt nearly as bad as I was expecting.

Dr Almeida and staff will go well out of their way to get you the right treatment, besides being a…read morefantastic dentist. The staff is top notch. Everyone is pleasant and professional. I can't recommend her highly enough. I feel lucky to have found her practice

The most outstanding office staff, very professional and compassionate, that I have ever dealt…read morewith. Dr Almeida has the best bedside manner of any doctor I have ever had. So much so that myself and my whole family have been going to her practice for many years. And it's noteworthy that we travel an hour to her practice from where we currently live.

The front office staff have been changed and not for the better. The work by the dentists and…read morehygienist is excellent. Dealing with front office staff is a nightmare. We have moved on after decades there

West Main Family Dentistry is top notch. From start to finish. The front office receptionist are…read moreoutstanding. Extremely helpful. The hygienist are wonderful. Dr.Aleksieva is so compassionate & extremely meticulous in her beautiful dentistry. As well as Dr. Balfour is gentle, efficient & compassionate. My family & I could not imagine going anywhere else. Truly the best care & treated like family. Fantastic Dental Practice. Highly recommended.