How I rate restaurants is based on 4 things. One cleanliness, two, the food quality , three , the…read morecostumer service, and 4, price .
Let's start off first with food quality. Over all the food is genuine German cuisine. I took the schnitzel with fries and so did my two food tasters. I am disappointed though in the complete lack of customer service to the guests who were there , towards our table , and to the employees.
There was an older gentleman who seems to be running the establishment but was yelling at his employees, and the cherry on top was when he slammed my menu on the table. I am not over exaggerating. It was very busy because of the football game going on and the staff seemed lost and overwhelmed by it.
I will say this (because the establishment doesn't deserve a full review) if you cannot handle the heat in the kitchen then you should get out.
I will not return and I feel completely sorry for those who were there and for future guests.
One star for the cleanliness of the bathroom And tables only .