Absolutely disgusting front desk and phone. Lack of professionalism. The aid who helped me was rude…read moreand looked like she had no knowledge of what she was doing . The doctors are unexperienced and clearly are the last of their classes. These locations need to be properly monitored more by northwell bc there is a lack of courtesy and professionalism. Screaming someone saying " I'm not a doctor" is ridiculous, bc you are front desk, just quit the job. Any paper work that comes in for Press Ganey will be filled up and sent.

terrible experience. completely missed an ear infection . how can you say that ears are clear…read morewhen the canal is filled with wax and you can't even see through it. if that's the case you recommend a follow up with an ent . unreal. only test they recommended was strep even though she was mucousy no fever and complaining of enlarged tonsils and ear pain. No prescription , nothing. The next day when o told them to please consider a follow up because my daughter had ear Pain that got worse - nope- would not until they charged me Another $50 copay for the visit. on top of that there was no follow up to check in even by call, no call about lab results when rapid was negative for strep - pediatrician called 2 days later and still couldn't get results from you. Got emailed about results on the portal and was blank whe I logged in. It was late on a Saturday and Sunday otherwise would never have even requested a follow up from them . Just so sad . Never again.

Dr. Susan Welgrin is a great doctor, I've been going to her walk-in clinic for years, & I would…read morehighly recommend her.

I started going to Dr.Welgrin as a patient of her Immediate care facility because it was close to…read moremy house and convenient. I now consider her to be my primary care doctor. She has a clean facility, there is always a reasonable wait, and what I like best is that she is very professional and takes the time to explain what may or may not be affecting me. I highly recommend her and her facility.

Terrible urgent care facility! My husband has been suffering for 2 weeks with all the symptoms of…read moreCyclosporiasis, labs were sent a week ago, still have not heard from them. Was told today that he would have to speak to aftercare, girl that answered phone never offered to transfer him or have aftercare call him, she just left it at that! He had to go online and seek other help to get the antibiotic so the suffering stops! Will not be returning in the future.

Came in with my right ear clogged from spending a few days in the pool/ocean. Stephen Havasy, MD,…read morecomes in and begins to drain my right ear which he has trouble with at first. Then he proceeds to drain my left ear which didn't need any help and now I can't hear out of both ears. He then comes back to my right ear and successfully drains it but now I can't hear out of my left ear with all the water in it. He then tells me I need to soak my left ear in hydrogen peroxide and come back if needed but I never needed my left ear to be helped in the first place. I came in looking to be able to hear out of both ears and left still only being able to hear out of 1 ear.

Second visit here for urgent care. Efficiently run clean new…read morefacility. Ample private parking lot and also easy access directly across from Mineola train station. Prompt friendly check-in process. Board certified internists and RN and PA staff. imaging services and point of care testing on site. Hours are convenient including weekend until 1PM. Why would you want to use an emergency room for non- emergent care? Going to the ER means longer wait times and unless necessary impacts those with more acute needs!

I like to come here instead of my regular doctor its quiet fast and very easy and the doctors do…read morecare. I can imagone if you worked here youd be happy to be sittimg down in a serene environmenet. I recommened this place to most people.

Lovely and clean location. The physician assistant, Venee, was amazing to me! She was very…read moreattentive and professional. I would recommend this location.

Most unprofessional medical clinic ever. I work in the healthcare field and know what a well run…read moreclinic looks like and good patient care. This is the opposite. Although it looks modern and nice inside don't be fooled. I experienced malpractice there and would never recommend this place to anyone!!

This place is a disgrace. The ER is understaffed and not able to handle the cases that come in…read more The ICU staffs average age is most likely under 30. These are where the sickest patients are being treated but yet you have the least experienced staff treating them. A doctor who just finished their residency working the night shift... so very disappointing that an organization like NYU can't find more highly trained staff ... also very disappointing that an organization with this amount of money has tape holding up the windows in the ICU. Totally unbelievable. Threw all their money into sears on Franklin Ave and forgot they have an almost 600 bed hospital up the block that is in need of resources. Do better for the community. Very sad and very disappointed that this what this hospital has become.

Avoid if you can, go elsewhere, understaffed, never saw a DR, only AP, route to X-ray was like…read moredemolition derby ( especially pain full with a fractured leg). Total time from start to finish, 5 hrs 30 mins, left with an incorrect diagnosis to boot, fortunately my own Dr corrected the next day. Check in , security , parking all fine, but down hill from there.

The team over at Yurhealth did a wonderful job with my grandmothers IV therapy and medical review…read more The Nurse practitioner was compassionate, respectful and knew how to deal with people very well. The process was very easy and affordable. We were encouraged to ask questions to make sure we were informed and satisfied with their service. I'd highly recommended contacting and using Yurhealth

Had an awesome experience with YURHealth. The nurse was very experienced with IVs even with my…read moretough veins. The IV drip definitely helped me feel better and I already booked them again for another infusion! Thanks YURHealth!

Konrad came to my hotel room to administer an IV for a terrible gut flare up that kept me up all…read morenight and left me feeling weak and dehydrated. I was traveling alone with three kids and I can't afford to be feeling miserable while traveling. I felt much better afterwards and was able to enjoy the rest of the day with my kids and I actually had an appetite that afternoon. Thank you!

We have been using studio med for a few years now! The first time my husband was sick with the flu…read moreand couldn't keep anything down. Konrad and Olivia came, gave him an IV, he felt so much better and could keep food down which helped him recover so much quicker. Anytime we are under the weather or pre/post travelling we ask them to come. They are both the nicest people, and so caring. When I text them, they respond right away and slot me in for the same day and are always on time. I can't say nicer things about Studio Med. They are truly the best.

Went here about a week ago after injuring my leg . The place is spotless, however, the doctor…read moreseemed very rushed when I met with him, the assistant was great. The receptionist was very sarcastic and thought he was funny, and the wait time was ridiculously long considering it wasn't even crowded. Won't be going back there.

One of my kids was exposed to a friend who tested positive for COVID. I panicked and brought her…read moreto CityMD to get a COVID test. We arrived at 8:15 PM. While the doors were open and the signs read that they close at 9 PM, we were flatly told "we aren't taking any more patients for the night." There weren't any other patients waiting. This has to be one of the most insensitive statements that an URGENT medical care center can make to a patient in need ... right up there with "it's not my job". I urge the management to train your employees to have more empathy. People are not coming to you for kicks ... they usually are in medical need. To turn away kids in need of medical attention because your staff wants to clock out at exactly 8:30 PM ... it can't be good for business.