Was very unhappy with this company. Had a dripping kitchen faucet and a cracked shower/bath faucet. It took the plumber, 'a red seal' plumber I was told, 1.75 hrs to determine the part required for the shower, and to determine that a new kitchen faucet would be required. That is close to $200 to book me another visit, and a week's wait, to order the part for the shower faucet (I sent detailed pictures before so they could possibly have the parts on their truck) and to offer to supply a kitchen faucet with a $100 mark up ( 'I must understand they need to make something'). I was ready to pull the plug and absorb a half job at the cost of $200, but we decided to complete the job with me supplying the faucet (an instant savings of $100). They were late for the second visit. I was waiting by the front entry of our building with the large kitchen faucet box on the table in front of me. The plumber came in the building (the door was open for other construction workers on site that day). He was wearing a black jacket with no logo of his company, and a tool belt. He did not acknowledge me, so I assumed he was on the construction crews. Shortly he left the building. Then a number of minutes later, the plumbing company called, wondering why I was not there waiting for the plumber. So, he had walked in my unit, without making contact with me, replaced the shower handle and left. He just shrugged at the fact that he did not notice someone waiting right at the front door with a large kitchen faucet box, either on his way in or on his way out. He did come back and replace the faucet, but guess who pays for the all the wasted time. Hint: not them. Save yourself from the frustration. Don't call Wedgeview. read more
