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    Websters Bed & Bone Kennel

    3.7 (9 reviews)
    Closed 2:00 pm - 5:00 PM
    Updated 1 week ago

    Services - Websters Bed & Bone Kennel

    Pet boarding

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    Fur Baby's Veterinary Hospital

    Fur Baby's Veterinary Hospital

    (11 reviews)

    At last minutes notice our pup an Australian Shepherd named Maverick was boarded at the facility,…read moreand we greatly appreciate that. He had to stay one day longer than expected, and we greatly appreciate that. Upon arrival on 12-23-25, I was informed that he had a small injury due to an incident with another dog while playing. I would like to pause here and say that I had no problem with that. It's within a dog's nature for incidents like this to happen. Though I did not appreciate the attempt to charge me for medication that was needed because of the incident; I didn't make a fuss. I settled in my mind we would not be a repeat customer. I was told that he needed antibiotics to prevent "possible" infection. Maverick has had an injury more severe than this ( I shared this information with the dr) I was sure we would be able to take care of him to prevent the possibility of infection. On our ride home he had an odor. No problem agin. We have a groomer that makes house calls. He was not himself, very lethargic and wouldn't eat. After watching him late into the night I realized that infection was already set in, and this is what the familiar odor was. This is where the problem begins. The lack of care. Maverick needed care before 12-23-25 and did not receive it. I was told by the dr his injury was only noticed when he was being prepared to leave. I can only speculate the injury had to occur on day 1 or 2 of him being boarded with Fur Baby's. Not only was he not cared for; he was overlooked. I was told that I was responsible for any care or medication he would receive for an injury that happened during his stay. If Fur Baby's was only a grooming and boarding facility I may have been alright with that, but the fact that this is a vet hospital posses HUGE concern. He had to have a health assessment upon arrival, and as records should show he was completely fine, and should have left in the same condition he came in. We can only be thankful that we knew how to provide wound care and had resources to get the antibiotics needed. I was told that this is not standard treatment, but for some odd reason on this day all customer service, compassion, and responsibility for an animals wellbeing just flew out of the window. While in the office I was gaslighted and brushed off. As to say the problem is mine, and was told that Fur Baby's didn't have any responsibility due to the fact that Maverick was an intact male. AGAIN the incident is not what I take issue with. It's the lack of care. We have performed wound care and given him antibiotic since 3am 12-24-25. That's 5 days so far, and have several pictures, and are willing to share with anyone. I

    Idk About the vet service but boarding with fur babys is not recommended. Poor communication, no…read moreaccountability and when the client complained they blocked them on social media. I've seen many reviews on google that expressed the same concern. This pup was injured while in the care of fur baby's. When we picked him up he has not been given any antibiotic or seemingly any care. Later that night we realized the puncture was infected. Communication with the operators of the establishment was unwelcoming and left us feeling that we or out pup was any value to them. We weren't even worthy of an apology I listened as Jason insulted my cousin insinuating she wanted money as she already stated she simply wanted them to take accountability. Also he has iron stains on his coat which leads me to believe he wasn't taken out to use the bathroom as he should. He does not wet himself at home. He even holds it over night. I do not recommend you leave your pets unattended at this establishment

    Websters Bed & Bone Kennel - groomer - Updated May 2026

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