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    Webster House

    3.1 (8 reviews)
    Closed 9:00 am - 5:00 pm

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    Photo of T J.
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    2 years ago

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    Kate V.

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    3 years ago

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    F P.

    Hi Ana, thank you for your kind words.

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    3 years ago

    Webster house is a very nice environment with amazing staff ! Staff is very welcoming when I come into the building :)

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    F P.

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    9 years ago

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    11 years ago

    Kris V. Must be reviewing the wrong place. Webster House does not take in the casual guest. It is a senior residence which you buy in.

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    10 years ago

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    10 years ago

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    Laura D.

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    Ask the Community - Webster House

    Vi at Palo Alto - Vi at Palo Alto outdoor firepit.

    Vi at Palo Alto

    3.7(47 reviews)
    1.2 mi

    Excellent care for my husband post surgery C2 to 7 Laminoplasty…read more Staff were excellent, both nursing and rehab We highly recommend this facility

    This review is for the Skilled Nursing Facility at the Vi where my mother stayed in 2016 for 3…read moreweeks, then again recently end of 2025 for 6 weeks. Both times were for post-surgery rehab, mainly there for PT/OT to regain her strength. I should preface that my mom is in generally good health for her age (95), no dementia, heart condition or diabetes, and did not require special meals or medication. The Vi's facility and meals are excellent- private rooms with attached full bathrooms are essential to have the proper rest for recovery. All the staff are friendly and courteous. Keep in mind that the job of a CNA is neither easy nor pleasant and we truly appreciate the level of care they treated my mom. The in-house physician, Dr. Hussain, and her assistant, Nan, were very attentive and diligent. Nan visited my mom three times a week, ordering any tests necessary, always on top of her condition and medication, and patiently addressing our concerns. A special shout out to the therapy department-all the PT, OT, and ST are highly qualified, provided the appropriate challenge and motivation for my mom's rehab which was essential for her to regain her independence. The rooms and bathrooms are always clean, no smell anywhere in the entire facility. No patients 'parked' in the hallways or nursing stations. There are plenty of activities and live performances which are shared with the Assisted Living and Memory Care residents, a bonus where the SNF, AL, and MC are physically connected. The VI SNF, as good as it is, is not the same as having your own personal helper 24/7(which some patients do hire). Patient to CNA ratio about 6:1 (I think). Some patients require 2 person-assist and some don't. The promptness of care really depending on the level of care your neighbors require. There are times when my mom rings the button for help and no one comes for a while; then there are times when 2 people come within minutes. Of course, I wish help would come within minutes every time, but with my experience visiting relatives and friends at other SNFs, this is about as good as it gets. We cannot thank all the doctors, nurses, RNAs, CNAs, therapists, activities coordinators, cleaning and kitchen staff, front desk receptionists, and administrative staff enough in helping my mom with her recovery.

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    Vi at Palo Alto - Vi at Palo Alto great room.

    Vi at Palo Alto great room.

    Vi at Palo Alto - Vi at Palo Alto exterior lounge.

    Vi at Palo Alto exterior lounge.

    Vi at Palo Alto - Vi at Palo Alto outdoor yoga.

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    Vi at Palo Alto outdoor yoga.

    Channing House - great day for a bike ride

    Channing House

    4.4(7 reviews)
    0.4 mi

    Channing House is primarily a retirement community that opened in the 1960s, and added a new…read morebuilding/facility to serve assisted living and skilled nursing patients sometime around 2015. Within the last year, I have had two family members -- neither a resident of the retirement community -- spend time in that new facility. This review is about the facility, not about the retirement community as I have no experience with it -- beyond meeting many delightful residents. Everyone working at Channing House is friendly -- they do a first-rate job of hiring topnotch people, not just the kind and knowledgeable nursing staff but all the employees who work behind the scenes to keep the place humming, greet visitors, drive patients to medical appointments, and bring gourmet meals to residents. Everyone gets personal attention. Our most recent experience was with the SNF, and everyone who came to visit the patient commented on how clean and cheerful it was. I was told that many of the residents of the retirement community volunteer in the SNF -- one of the volunteers said to me "we figure we are all going to spend time here at some point, so we want to make sure it's nice!" I credit Channing House with the fact that both my family members recovered from serious health setbacks and progressed to the point that they could be discharged back home. The location -- perfect for walks (and always lots of parking) -- is a nice bonus, and let us take outings to coffee shops, the nearby park, downtown library, and even Sephora.

    Where to begin. Covid has been a scary time for my parents, both of whom (separately!) live at…read moreChanning House. I am so impressed by the seriousness of the leadership at Channing House. They set the tone for this independent, non-profit retirement home. The staff from top to bottom has done a Herculean (and Sisyphusian) task of keeping residents and staff safe. The communication has been **daily** with outside family, including emails, voicemail blasts when necessary, and a weekly update by the head of Channing House via Zoom with all residents and family that wish to participate. The staff is working so hard and so effectively and sensitively to keep everyone healthy, comfortable, and well cared for. They are surrogates for all of us family who cannot be there in person. I will be eternally grateful to them for everything.

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    Channing House - Walking in downtown Palo Alto

    Walking in downtown Palo Alto

    Channing House - Russell VA Lee Healthcare Center at Channing House

    Russell VA Lee Healthcare Center at Channing House

    Channing House - View of Channing House from Hoover Tower

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    View of Channing House from Hoover Tower

    Right at Home

    Right at Home

    4.9(48 reviews)
    1.8 mi
    24/7 Availability
    Family-owned & operated

    I have spoken with many home care agencies, and by far, Gulraj and his team stand out as…read moreprofessional, knowledgeable, resourceful, and highly competent. Their authenticity and kindness truly made an impression on us, and we felt heard, supported, and valued throughout every interaction. Finding care for a family member does not have to feel overwhelming when you are working with the right team. Gulraj and his team have a genuine passion and commitment to senior care, which is evident in the way they work together to support families and how they communicated with us. Their quality of care truly sets them apart from other home care agencies in the area. Gulraj and his team are truly exceptional, and I highly recommend their services.

    I am highly impressed with this organizations commitment to quality care. Their team are…read moreresponsive, reliable, and willing to go above and beyond for their clients. As someone who has experienced the "just ok" caregiving companies personally, I can see the small things being done that make the biggest difference. Answering the phone, following up, asking for client feedback, scheduling promptly, consistently providing the same caregiver as much as possible, and handling issues swiftly with professionalism are all things that they consistently deliver that other providers fall short. The fact that they are also available 7 days a week to answer calls and urgent concerns is also very comforting. I highly recommend this organization for their outstanding work providing caregiving services.

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    Right at Home
    Right at Home
    Right at Home - Home Care in Palo Alto

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    Home Care in Palo Alto

    Webster House - retirement_homes - Updated May 2026

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