The staff manning the teller windows are super nice. Very…read morepleasant always a nice hello with a smile. You do not see this in some of the larger banks just around the corner in center of Newington.

Best teller ever.. love Santander Bank!! Never had any problems and I being with them for 4years I…read moreeven open a bank account for my 16 year old..

Of all the banks that I have done business with this branch of Westfield Bank is by far the very…read morebest. Not only are the employees personable and helpful but the hours are exceptional. I used to bank downtown next to the library at a different bank and after getting treated badly I changed banks and should have done it years sooner. I used to have to take time off work to get to my old bank on time but not this one. Not only are they open late but they are open on the weekends, both Saturday and Sunday. Boom. Done deal.

I have been serviced by many banks in Agawam. Mostly moving CD's around from one bank to another…read morechasing the highest rate. No more. Westfield may not always give the highest rate but the perks it gives makes up for it. I love my ATM as I no longer have to pay fees. The bank automatically takes it off. I have no problems getting to the bank because of its tremendous hours and I'm always treated with the utmost respect. I would certainly recommend this bank. When my father passed away closing out the accounts were a nightmare in the other banks. Social Security #'s were on the wrong accounts and they even questioned the death certificates. This is mainly why I'm now at Westfield Bank.

This is a great bank and location. I had an account with them years ago, but end up at a credit…read moreunion. Rick Prettyman is an awesome assistant store manager. He took care of my husband quickly and fast. My husband love the bank, so I am glad that he chose to bank here. I didn't open up an account here, but my husband did and he's satisfied. They have 24/7 fraud protection alerts, assist you with investing and a great checking and savings accounts. This location is inside the mall and it's pet friendly. They have treats for your 4-legged friend. :-)

This bank consistently goes above & "BEYOND" our needs & expectations!!! So many extraordinary…read morerepresentatives for this company that go far beyond what I asked for! I have repeatedly asked for extraordinary information in past month for "major changes" my husband & I expect to do in future!" Not once did I get a "wait" or come in a wk or so, we will mail it to you or etc. James, Alex( I think? Ha!) Israel, Margaret( been there forever & anticipates my needs) & so many others went far above what I asked for..."IMMEDIATELY!" I absolutely love, love, L-O-V-E this extraordinary bank $ their perennial "CAN DO ANYTHING YOU ASK FOR ATTITUDE!" I have been with this bank "forever & ever!" They were extraordinary then & they are extraordinary "NOW!" Looking for a bank that will refreshingly take care of "ALL" your needs, absolutely "KNOW & RECOGNIZE YOU", plus "VALUE" you as a customer...... "TD BANK NORTH, RIVERDALE ROAD, WEST SPRINGFIELD, MASSACHUSETTS IS ABSOLUTELY IT, I ASSURE YOU!"

SO happy Chase is opening branches in CT. We were living on the west coast and they were…read moreeverywhere, and we thought we'd have to get a new bank in CT so it was a relief to find out about this branch! It is modern, clean, quick and friendly service, with a Starbucks around the corner. I also noticed it is wheel chair friendly with a lift inside. Beautiful building, and we love doing business with Chase.

Chase bank in enfield was amazing! Tracy bennefield which is the branch manager was very helpful…read moreand knowledgeable, she stayed late just to make sure my son and I were all taken care of! Recommend for certain.

I like this location. It's a small bank, but the people here get the job done. They are quick,…read morereliable and friendly. I never find myself ever in a line or waiting long. The bank is clean, well lit, and the staff are very professional.

I'd like to begin with giving a heartfelt, and genuine Thank You of appreciation to both Olivia…read moreand Antonio of the Pioneer Valley Postal Credit Union branch in Springfield Massachusetts. I've never felt so compelled to address " yelp " or any other online service sites before this point , so this is my first experience.. Long story short..I recently incurred a life changing event, I've worked very hard in avoiding. But due to circumstances above and beyond my control i did unfortunately become a victim of. I didn't know where to start or begin, all i knew was that my integrity as well as financial standing was placed in jeopardy.. Currently our climate doesn't really afford us the ability to connect to with one-on-one customer service agents who have the time to listen much less the time to humanely connect and relate. I was blessed to experience different..Because of Olivia and Antonio , i was and am enabled to garner the energy and strength to see my fight ( and probably for so many other's ) untill the end. Sincere Thank You's go out to Olivia and Antonio.. Keep making your positive impacts /footprints in the immediate community and beyond. Trust me you may never know who's life your saving and /or repairing , keep making the world a MUCH better place. Simply by your unselfish ways and ability to care dictates and makes it clear who you really are.

Great service. Very friendly and accommodating. Small town feel and they know many customers by…read morename. Free notary service for their members which we used today. They didn't mind providing witnesses who signed and notarized like 50 pages of documents. Have great loan rates. Based on their clientele I would think they'd have more locations or at least more ATMs. If they want to stay small they should at least offer ATM fee refunds because the closest PVCU ATM to us is about 7 miles away which is not convenient.

As long as a live in the area I will always use Windsor Federal. The Granby staff is always so…read morekind, helpful, and understanding. There have been many times that staff has helped me when i have been confused on policy or online statements. If you want a banks that cares about YOU, then choose Granby Windsor Federal.

I would give this bank zero stars if I could. The staff is so rude, unfriendly, and definitely…read moreunhelpful. Filed a complaint with this bank for an error they made, and the manager called not to apologize, but to tell me it wasn't their error and they weren't wrong. Argued with me for DAYS and when I asked why they charged me for a bounced check fee which should have been issued to the check writer ( I was the check receiver), answered with "we are a nonprofit organization and that's just a policy we have." lies, lies, and more lies. Please do yourself a favor and bank elsewhere. There's a wonderful bank across the street, pay them a visit.

Peoples' employees in general are very nice. They try to go the extra mile to make sure you are…read morewell served and sometimes they'll offer the newest service or offer they have going now and then. However I'm okay with all that. But recently in at least 2 other locations the tellers were not that friendly and on the contrary they seem annoyed and guys this is a bank! I can take my business anywhere I want, so they should be privileged and yes at your service at all times. I'm giving them a four star because they re usually great. hopefully they'll read this review and improve soon.