Excellent customer service. Did not take too long to do what we were doing for the loan very fast…read moreand efficient. 360( is a great bank to work with and I hope it stays that way. Excellent excellent excellent.

Amazing. Tricia was very helpful !!!! Very informative and patient and knowlegeable would highly…read morerecommend Enfield branch !!!!!!!!!!!!!!!!!!!!

terrible staff. the manager is rude and slow. the staff is worse, except amy. do not bank hereread more

unprofessional manager and staff. Very bad business practices. The teller "Izabelle" is so…read moreunhelpful. Very slow and unpleasant.

Great place. Awesome rates. Very helpful setting up business account…read more Forget the big banks and go with a credit union.

I've had two car loans with them so far…read more Their locations look nice and professional, and they always have a loan officer to talk to me even without an appointment. They've worked with me on cars that were a little too old to qualify for a loan "by the rules," and as long as it's a great car, they OK'd it. I didn't end up buying that car, but I was still impressed they didn't give me hassle and said "yes" in 10 minutes flat. Their rates are better than anything else I have seen, save maybe special manufacturer promos at 0.99%. Paperwork is kept to a minimum and fast. I've never spent longer than half an hour. I have no reason to go anywhere else. I'll keep financing cars through them for as long as I live in the Springfield area.

Best credit union around the area. Great service and products. Very friendly and knowledgeable…read morepeople. They offer a good rates on their products.

A while back I deposited $50.00 dollars in WLFCU. I forgot about it and…read moreafter some time I found out they stole the entire amount in monthly " inactivity fees " They stole my $50.00 dollars and closed the account. Peter Luke South Windsor CT.

Great local banking option. People not fee driven. The location is convenient. They also have a…read moredrive up atm.

From the owner: Arrha Credit Union is your full-service, not-for-profit financial institution founded on education…read morein 1929 that focuses on caring service with the latest technology, personal and business services. Yes, we even answer the phone with a real person. Located in Springfield and West Springfield, MA and Enfield, CT. Arrha, meaning a pledge in earnest, is one of the oldest words in the English language and reflects our pledge to assist our members in reaching their financial goals by providing superior products and services in a personal manner.

My boyfriend and I went here looking to get rates on a house mortgage. We had gone to another…read morecompany to be able to compare. The tellers were all very polite and we have met with Tristan twice to discuss the mortgage. He has been so nice and accommodating and he is the reason we have decided to go with Windsor federal savings for our mortgage. Plus the rates are great which is a bonus! We were so happy with our service that we will be opening up bank accounts and recommending the place to our friends!

From the owner: At Windsor Federal, we put community first. "Neighbors Helping Neighbors" is much more than a…read moretagline for us; it speaks to our culture, and values, as an organization. We're here for you - our customers, neighbors, and communities.

Of all the banks that I have done business with this branch of Westfield Bank is by far the very…read morebest. Not only are the employees personable and helpful but the hours are exceptional. I used to bank downtown next to the library at a different bank and after getting treated badly I changed banks and should have done it years sooner. I used to have to take time off work to get to my old bank on time but not this one. Not only are they open late but they are open on the weekends, both Saturday and Sunday. Boom. Done deal.

I have been serviced by many banks in Agawam. Mostly moving CD's around from one bank to another…read morechasing the highest rate. No more. Westfield may not always give the highest rate but the perks it gives makes up for it. I love my ATM as I no longer have to pay fees. The bank automatically takes it off. I have no problems getting to the bank because of its tremendous hours and I'm always treated with the utmost respect. I would certainly recommend this bank. When my father passed away closing out the accounts were a nightmare in the other banks. Social Security #'s were on the wrong accounts and they even questioned the death certificates. This is mainly why I'm now at Westfield Bank.