An odd circumstance led to the BIOS on my laptop getting severely corrupted resulting in no access…read moreto the login screen. Tried every possible online-suggested solution including restarting with a recovery USB drive. Nothing worked. Brought the laptop in to TL Computer Repair in the morning and picked up the completed repair that same afternoon. Cannot recommend Carlos highly enough. Friendly professional, very reasonably priced, service.

Had a nasty Ransom virus and Carlos the Tch guy got it handled. Responsive, fair prices. Easy to…read morework with.

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

Great service. Fair prices. Fast response…read more Don't pay for AppleCare. Pay these guys instead when something happens. It will be chaper, faster, and you'll have less stress. And...you don't have to schedule a Genius. Just walk in and get your device fixed. Five stars. Support our "Right to Repair." https://www.repair.org/stand-up

Fast and honest service. I've used them a few times. I've had them replace a battery on my Mac and…read morereplace an iPhone screen. They do good work.

Michael is a real pro. The thing I liked , when I needed some help with my computer, is he does a…read morescreen share so it's like he comes to your house and helps you with your computer. He was able to nail down that I need help with my excel program and we're working on it. He was able to get my contact book restored which was great . In the meantime I'm so happy I found him highly recommend.

Part B- Michael fixed my Office Word problem and more. when he did a screen share, he noticed how…read moremy slow my computer is running and has been for years! He installed a new Hard Drive and fixed it......My computer had a bad Hard Drive Apple used for 2 years. .He has given me a wonderful experience and is markedly better than my previous IT guy who moved away. I am so happy and thankful !!!!!!!!!!!!!!!!!!!!!!!

Renew Computers is THE BEST! The best friendly, knowledgeable staff, I've bought & repaired all my…read moreMac used laptops here, Saidel is the amazing Mac guru here - if any Mac needs service/repair - he can do it, with speedy turn around - and they do great used PC sales and repair too. I'm a loyal customer since 2000 - it's my first stop for anything computer/electronic tech related. Buy, recycle, reclaim, repair, repurpose, or safely dispose of electronic tech of all kinds here - What a great service for our community!

When I have old electronics that are either not functional or still marginally functional, I bring…read morethem to Renew Computers. Also, when I couldn't find any place to drop an old iPhone, they would accept that too! Sometimes, it is just good to have a place to bring things That you don't want around the house anymore. And Renew Computers will take the electronics almost unqualified. The staff are friendly and responsive, and someone will always answer the phone to answer your questions. There is no reason to not recommend them highly! We are fortunate to have them in our community.

Hourly rate too expensive $150 an hour, then a travel charge on top of that. A reasonable rate…read morewould be $90 an hour, depending on the complexity of the job and the skill level very easy, to difficult. For super difficult I could see $150 an hour depending on what is being delivered. Better to buy a Pro Support package with your computer manufacturer.

The owner Jim is an amazing person. He is smart. He's intelligent he's friendly. He's kind. I was…read moreso happy to find someone who could work on my Apple computers at a very reasonable price and he is extremely honest. He fixed both my computers in less than two hours.

We have been going to TOTALLY COMPUTERS for many years, and have always been very pleased with…read moretheir expert, individualized one-on-one services. My husband's company has been a long-time customer. My desktop personal computer started having problems so I brought it into their roomy, comfortable, customer-friendly office shop. I wanted a newer, faster desktop and needed help with some silly kinks which I had mistakenly created in my system. Sam and Steve quickly and patiently cleaned and updated my programs and installed the apps I wanted, teaching me how to make the best use of my devices. I am an appreciative, happy customer and will continue to go to TOTALLY COMPUTERS for guidance and service.

My computer stopped working so I called Sam. He suggested a new computer and worked with me to get…read moreone to take care of my programs. On Wed. I took my old computer to Totally Computer to transfer the date to the new unit. On Friday morning TC brought the new unit to me and spent an hour making sure everything worked correctly and helping me to understand the new computer. And they found over 400 music albums that had been "lost"; now I have decades of music on my iphone again to listen to in my car! What a great day this has been. Worth every penny.

North Bay It Solutions, just finished installing our new security system on our property in San…read moreFrancisco.Highly recommend this business, Professional, and Fast Service.

Thanks so much to Mark Gilbert for cleaning up my slowwwww computer and making everything work! As…read morea busy realtor I am technically challenged and always under the gun to create documents quickly! Mark was recommended by my company, Bradley Real Estate, and I highly recommend him. He came out the same day I called him and addressed the computer issues by suggesting common sense solutions.

Bonom has cleaned up and upgraded my computers twice now and I highly recommend for people who…read moredon't want to have to buy a new computer to go get all the upgrades and maintenance taken care of. Generous with his time, Bonom threw in the back up drive in for free and a box for my desktop.

Just wanted to give a quick update to my original review. I brought my laptop in over the weekend…read morebecause I was super concerned that I had a virus or malware. My device was running warm, and the fans would kick on after very minimal use. After running three different types of scans, checking the system information, etc., Bonom opened up my laptop and discovered the issue. The fans were completely clogged with an astonishing amount of my dog's hair. It was both amazing and disgusting to see the true power of the fans--the hair had been sucked up from leaving my laptop on my bed. Yelp, please learn from my shameful experience and don't leave your laptop on your bed for many reasons--it really does need to be left on a table. Bonom blasted it out with a special air hose, and now it's functioning like a normal, non-dog-hair-clogged laptop should. Hooray! While I was in the shop, three other customers came in. Bonom and his associate went above and beyond to help all of us. I saw them assisting one woman who was having an iCloud issue that Apple absolutely could and should have helped her with, but she was here because of the customer support and patience you'll get at Marin Computer Repair. Bonom didn't charge me for his assistance and was very much not upselling the other women I saw him help, which is really decent of him. In situations with cars, computers, or basically anything with a lot of hardware and software involved, I've often felt and been taken advantage of as a young female customer. That is never the case here, which is why I recommend them over anyone else.