Two Hats Consulting has done a great job helping me get my books and websites published. I've been…read moreworking with them since 2014. They've designed book covers, written copy, and formatted entire manuscripts before managing the printing and publishing process for me. They've given me great people to work with for my website and provided a wide array of resources quickly and affordably. They are fair and they do great work. I highly recommend working with Two Hats Consulting. Five Stars

Yes, hi, hello. You might want to read this…read more I reached out to Two Hats for some help. As a small but growing business - which the website says they cater to - I was looking for a thought-partner to help me with branding, marketing, and social media. Which the website says they do. I sent an email inquiry asking for a brief phone meeting, which, you guessed it! the website says they do. I got an email back within minutes requesting more info about me and my business prior to that basic entry call. So I composed a thoughtful email with links, info about what I needed, asked if they thought we were a good fit, etc etc. No response. Waited some more. Nada. Wrote a second email. Finally got a response. Their schedule was "very full," they said, "except for projects we like and want." How nice. Maybe put THAT on your website...? I finally snagged a call with someone so I could get some info. The gentleman I spoke with couldn't remember the content of my email, even though he'd JUST emailed me back and told me to call him. He had no idea what I do for a living. He hadn't even looked at the links I'd sent, including my website. He sounded like he was cleaning his kitchen. He was totally distracted and disorganized. I asked if he'd read my email. He said he couldn't remember it. He then read it aloud while we were on the phone together. Great use of my time, yes? I had to repeat 5 times what I was looking for, which is super straightforward: a thought-partner to help me with branding, marketing, and social media. (I've now spoken with 2 other consulting firms. Neither had trouble grasping this concept. Both read that very same email and said it was "very clear.") The call was quite possibly the most unprofessional consult I've had in my career -- which is ironic, because they're a *consulting firm.* After half an hour, he said he believed Two Hats could help me and that the firm does indeed do the work I was seeking. Huzzah!! He said he'd do some HW, and asked if we could schedule a call the following day. I blocked off an hour in my schedule. But at the appointed time, no call. I waited. And then waited some more. Ten minutes in, I got a text. A TEXT. The text said: "Sorry. We can't help you. We only work with advocacy organizations." Remember that dumbass, immature boyfriend you had in HS who broke up with you via text because he couldn't face a phone call?? It was like that, only this was worse, because this is a PROFESSIONAL MARKETING FIRM. This mess is problematic for about 100 reasons, as all of you can probably tell. But let's break it down anyway, just for fun: First of all, CALL ME. I am a potential client. We have a phone appointment that YOU asked for. I blocked off an hour of my busy life at your request. Secondly, WHAT?! If your firm only works with advocacy orgs, SAY SO up front. Say so on your website so that potential customers don't waste their time. If you can't be bothered to update your own website, you sure as sh*t won't get access to mine. At the very least, inform your customer via phone during the initial consult after she tells you who she is and what she needs. If you don't know the limits of what your company does PRIOR to a call with a client, YOU'RE FIRED. You wasted hours of my time on research, emails, and a completely useless phone consult. Third, this "we only work with advocacy orgs" is a complete load of horsesh*t. Their website boasts a ton of work that has nothing to do with advocacy, including work for a local fitness center and some lady who wrote book on witchcraft. (Note: THESE ARE NOT ADVOCACY ORGS.) Did you think I wasn't going to notice that you lied to my face? How unprofessional. Bad look for a marketing firm. If we're not a fit, that's fine. Grow a pair, be respectful, call your potential client as scheduled, and tell her so. Don't waste people's time just because you have the luxury of doing so. The world doesn't revolve around your Two Hats. Let me interrupt my eye-rolling to warn you to steer clear -- because when a consulting firm can't even get the basics of a basic consultation right, you best run for the hills.

I own an Ai Ad Agency and I reached out to Rad because I needed an easy-to-use website where…read moreclients could clearly find the information they need, book appointments, and easily process payments. Rad did an excellent job researching the competition! He provided a compelling website that checks all the marks. It has design, user experience, information architecture, pretty much everything you would need. It was also really easy to communicate with him through the project development. I highly recommend Rad for your project!

My auto dealership needed a solution for posting our inventory on the website. Rad made us a custom…read moreplatform where we log in, upload car images from the phone, and enter all the specs (year, make, model, and price), and all the information gets populated on the website instantly. Our business relies heavily on this app, which we use daily. Rad Rocks!!

Lisa Cain, co-owner of PagePoint, just provided me with the most amazing service. She did a website…read moreaudit for me. She analyzed my website, giving me advice on how to improve the customer experience, search engine optimization, content, layout, navigation and more. It surprised me how many simple, but effective ideas she presented. I can't wait to implement them! I know that once I make the changes she suggested my website will be a much more effective tool for me and my customers. Even if you have a website you think works well, I would highly recommend contacting PagePoint for a website audit. You won't regret it! Having a professional in marketing and website development is essential.

Ruskin Consulting actively spam website owners in an attempt to solicit business. Leon Hitchens, an…read moreemployee, is the most prolific at this and ignores requests not to send unsolicited spam. The reviews on Yelp! for the business are suspicious. One claims they are a tech support firm, which is odd for someone who also claims to be a PPC agency. I do not recommend Ruskin.

Joshua and his team are fantastic. They save me on a daily basis. He is very knowledgeable about…read moreSEO, SEM, and analytics. His response time is excellent, which is very important for my business. I've seen real results on Google Adwords and SEO natural search engine ranking as well, thanks to his help. He is a good listener as well as a good consultant. When I give him an SEO challenge, he embraces the task with enthusiasm. Couldn't ask for more.

I'm thrilled with the outcome of working with Matt at Idea Jar Web Design. My website,…read morewww.ravenwoodreiki.com, is fantastic. Initially, I designed it on Wix, but as my business expanded, I wanted to incorporate additional features like online payments and ensure a visually appealing mobile experience. I reached out to Matt, and he promptly responded. He worked diligently, incorporating my feedback and input to create a website that perfectly aligned with my vision. I highly recommend Matt at Idea Jar Web Design to any business seeking a functional and professional website!

Danny is fantastic! Not only is he creative and can make into reality what you can barely describe,…read morehe is a kind person. He listens and provides suggestions. He is responsive and takes care of you! I have had him build 3 websites for me so far and they have all been amazing! I send so many people his way. I love working with Danny!

Worked with Danny on a project. Really great customer service. Great turnaround time and the…read moreproduct was top notch. Will work with again

Four years later and Hunter has been there for me. Today he fixed an issue within 24 hours.read more

I highly recommend Rowdy Ferret. Hunter solved some entrenched problems and made my website so much…read morebetter in just a few hours. Super responsive, skilled, great design instincts. Hunter is the best!

David has been a phenomenal resource as I have embarked on building an Executive Coaching business…read more Lots of very positive energy, helpful suggestions and strategic framing on business development and marketing. I highly recommend David for support in framing out a new business idea and ensuring that you are focusing on the right things at the start. Five stars all the way!

I called David today, after going through a rough patch yesterday when my small business was…read moretemporarily banned from Mailchimp. I realized it was time for some outside assistance. I can't rely 100% on my own limited experience. David Mitroff (the man in the picture) was extremely generous with his time over the phone. I told him abt a potentially risky sales contract I was considering. He took at least 20 minutes to go over with me how I can mitigate that risk and what I should do to prepare for negotiation. He did not have to do that. But he wanted to make sure I didn't get scr3w3d over. He didn't want to see me fail. For that reason, Piedmont Avenue will be the first place I come to once I'm ready for a deeper strategic conversation and more hands-on assistance. Will update once I have more to say. Thanks David!