Came in to Patelco CU with a complicated scenario and was warmly greeted and assisted by Jamese…read moreBlack who was so pleasant to talk to about our situation. Jamese handled everything with ease and explained every step. We look forward to seeing her at our next visit.

Hey everyone, This…read moreis a long overdue review. I went to Patelco Bank Fremont branch. I bought a car in February from KIA. Unfortunately, my loan interest was too high. As high as 8.76%. However, I started looking to refinance immediately. I have had financed cars with Patelco Bank before so I decided to go back to them. I went to Fremont branch there I met with Madhuri. Very sweet and yet professional in her work. She gathered all of my information and told me I will get a call. Sure thing! She called and said Mr. Singh, we were able to bring your interest score down to 6.6%. That's more than 2 points drop and more in future. So, If you need to refinance your car. You know where to go and who to speak. At last I would like to special thank Madhuri and of course thank you Patelco Bank Fremont Branch.

I was in search of a used but quality car. I came across The Dealer site and saw 2 particular…read morevehicles I was interested in. I was unsure which one to choose from but eventually I decided on a BMW wagon, had my heart set on it. I had every intention of coming in the following day to purchase it that I put down a $200 deposit on my credit card. Billy, the sales man and Sonia the book keeper and financial professional helped me do this seamlessly. unfortunately that evening I had a loved one come to me in an emergency and needed to borrow a good amount of funds, as a result, this left me unprepared to financially buy a car at that time. I texted Billy to make him aware of my unforeseen situation & my change in plans that I had to ask billy to please credit me back that $200 deposit. Usually nonrefundable, but billy and Sonia were very kind and considered the circumstances and refunded me anyway ! Now I don't know about you but I find that commendable and at the same time refreshing. Sometimes stuff happens and it's great to know that there's still people out there that care, and even at a car dealership! There out there, there's only a few of them left. I will certainly go back when I'm ready.. Buy with confidence at The Dealer! Ask for Billy, tell him Manuel sent you!!

special thanks to Billy! The entire team is amazing. i'm so glad I chose this dealership…read more... Thank you Billy for all the love and care of the car, cleaning, down to entertaining and playing with my kids! you are all an all star team! I'm so thankful for the work Sonia did and thankful for CJ's input as they were very welcome! Thank you!

I was in desperate need for a car and Im glad my boyfriend found this place for me. I'm happy with…read moremy car and very grateful for Tommy and Israel to help me out! They helped me out at the end of the day when getting out of work and I appreciate them for their time and patience for any questions I had! Thank you guys so much again!

I purchased a used 2008 ford Econoline recently from bayarea Auto finance and the owner I believe…read morewas awesome and honest! Being a girl purchasing a used vehicle I was a little iffy but he went over everything that was taking care of in the car through car fax, Experian Auto all the repairs!!! Even the paperwork went smoothly! I would recommend!

After months of patient car searching, I finally purchased my '13 Hyundai Elantra from Chase…read moreRemarketing and, without exaggeration, ...it is PERFECT. My car was definitely worth waiting for. The car itself was in great condition. Ben & Ray were not only very reasonable but also extremely helpful with their vehicle transparency. They had all the necessary info on the car. I was even able to get all the documents I needed processed in a really short amount of time too. Given these COVID-19 times, Ben did a good job following regulations while providing great customer service too, sanitizing even the pens in front of us. I'd definitely trust this place again over a huge dealership in a heartbeat & recommend to anyone looking for a great, reliable car. Even my mom was inquiring about a car for herself (and that's really saying a lot because she's extremely picky with cars). Thumbs up all around! I appreciate your guys' help so much & am so EXCITED for this new car!! Thank you!!

Very honest person, great conversation,i bought a used car but it looks new,im so happy to found…read morethat dealer

Just make sure to ask a lot of questions and maybe wait a day or two before purchasing. I got a…read moreTesla and they said it had full self drive mode installed in the car and then after I purchased it I saw that expired in a week and went back and they said I wasn't allowed to return it anymore, I just know you cannot return anything here! because the reason I spent The amount I spent, was because I thought it had full self drive mode. he gave me $600 back but I think I probably deserved 2 grand back. I do love the car a lot though. I just probably overpaid a little bit.

No exaggeration... and no lies. This is the shadiest group of men. Our family bought a car and they…read moretold us nothing was wrong with it. Something was wrong instantly when we got home. They lied about many things about the car (I could sit here and list it all, it had me in tears) and they didn't try to help at all. Avoided us and brushed us off. We had to get rid of the car but still pay it off. Our whole experience was horrible I don't know how they are even in business. I hope I save another family of the trouble of dealing with this shady dealership.