We have Mom in the right place. Their policies for visitors is balanced and not pre-disposed to…read morevirtue-signaling even though they have a population that was at highest risk during the fake pandemic. They effectively got the seniors the Trump vaccine in the middle of Oregon. Kudos to the management.

By best friends parents call The Springs home and I admit, it is a lovely place. Retirement living…read moreis something we don't always think about...until we have to and by that time it's usually time to make a decision sooner rather than later. Must admit, the setting, amenities and all that's offered here is perfect for seniors looking to simplify but not sacrifice living life to its fullest. I've been to a couple of these types of communities and this one is up there as far as what's offered. Resort living comes to mind, you can be as relaxed or active as you'd like. There's always something going on as far as activities and excursions...something for everyone for sure. Gor meals there's formal dining, a pub, takeout or room service. Food was decent and the options were terrific - perfect for the senior palate, smaller portions and quite a variety. Fitness programs for every level including a putting green (dont knock it until you've tried it!) My friends mom has been enjoying the local excursions at various attractions and taking in the sights with others who have the same interest. I like that there are cottages as a living option, true independent living with all the amenities of the community. My friends parents love their cottage, and I do too, perfect for the two of them. On this visit they had arranged a veteran's wall with photos of the residents who served...very nice way to pay tribute to the heroes on property. Oh and they also had a fantastic art wall showcasing some of the resident talent. Nice touch. This is exactly the type of retirement living I'd consider for myself or my own parents and it's certainly nice knowing our seniors are living in an active community that's lively and safe.

I visited early November and was highly impressed with the facility and staff. Bonaventure is a…read morereally great place. My mother is 90 years old. I moved my mother in on 12/2 and have been extremely happy. Her apartment is adorable and cozy. The people that live there are all wonderful and welcomed my mother on the first day. She has made many friends and staff is very good and very responsive to her needs. I would recommend the place to everyone. I know they had some issues when first opening but since then they have made huge changes to make this a wonderful place.

We were so excited about this place when we moved Grandma in, but have been disappointed ever…read moresince. They are way over-priced for the care and continue to come up with reasons to increase care level (thus $$). They do the VERY bare minimum. The management is rarely available, even when it's urgent. They don't answer their phones or return phone calls. We had worry of grandma having a UTI and it took 2 days for someone to call back. Very disappointed. Surely there is better care elsewhere. And clearly from all their dismissive responses to other reviews, they think the MANY one star reviews from family members are just made up. Their "investigations" show different (uhuh sure). A pattern is a pattern.

My father stayed at The Springs at Anne Maria for a relatively short time--about 10 months--but the…read moreimpact it had on both of our lives was truly meaningful. His move came with some apprehension after a medical event that required him to transition from independent living, and naturally, we were unsure of what to expect. From day one, however, our concerns were put to rest. Every single staff member was absolutely amazing--from the office team to medical staff, housekeeping, and the kitchen and dining team. While I won't name individuals for fear of leaving someone out, please know that each person played a role in creating a loving, warm, supportive, and genuinely caring environment. The compassion, professionalism, and sense of community at Anne Maria went far beyond our expectations. I would highly recommend The Springs at Anne Maria to anyone seeking a place for their parent or loved one. In truth, we now consider the people there friends for life--and honestly, if I could, I'd move in myself!

My aunt was at Anna Maria Springs assisted living for 2 1/2 yrs. If you are a social person, I…read morethink its a good place. A fair number of activities and outings. The food in the dining room is good, with variety. We had a large family 99 yo bd party, and the staff was great, provided a large room with tablecloths, and support help. Meaghan, the director, is fantastic. As well as Nancy at the desk, and the dining room manager and staff. As it goes in these places, there is a high turnover of staff, which is hard on our elders. Overall I would recommend Anna Maria Springs.

When my wife was first admitted to Weatherly Court we were pressured into accepting Weatherly's…read morenurse practitioner, Shirley Hanley, as her primary care provider.. That care was always slow and required our multiple complaints for Terry to get any prescriptions for her UTI's. She recently had another UTI and the practitioner refused to treat or prescribe for her. We had to take her to the emergency room at the hospital where she had to be put on an IV for the infection. This was the third time it was necessary for us to take her to the emergency room. Joe, the director of residential services for this facility, does not seem to have the knowledge or background to run this kind of facility nor does he have the state-required license. This facility has not had a licensed director for 17 months since which violates state law. Once when Terry had a prescription for a UTI med that was not given at the times prescribed Joe told us it was ok to be 6-8 hours late. This timing violates state law. When a staff member recently alerted us that Terry probably had another UTI that staff member was put on indefinite suspension by Joe. We have removed her from Weatherly Court and have filed an elder care abuse complaint with the state.

This place is very unsafe for residence. It's a very short staffed and I would never send anybody…read more I love to go there. I can't believe that people are spending their last days here on earth and such a horrible place that is so unsafe.

Fountain Plaza has been an incredible place for my mom. She has been a resident for almost a year,…read moreand I cannot be more grateful to the staff. After living in a much more expensive retirement community that didn't provide nearly the same level of care, the difference has been profound. Shortly after she moved in, my son and I were having dinner with her on her birthday. The staff came to our table to sing happy birthday, the entire dining room joined in, and they brought her a special cake. It was a beautiful, heartfelt moment during a vulnerable transition for our family. The staff here genuinely care about the residents. They create an atmosphere of warmth, dignity, and true community. Our family is incredibly grateful for the peace of mind this place provides.

Check "CC's" review from 2015 re: the admin staff. She says: "Although the facility is certainly up…read moreto standards the Management staff is certainly less than desirable. Confrontational and underhanded better fits the upper management of this facility. There is no understanding and certainly no wants to work with residents or families needs." Flash forward to today: NOTHING has changed with these people - "led" by Charmagne? and Ms. Roper? - These are slanderous horrible people. Concern for residents and staff is an absolute joke. I've worked in several assisted living and SNF facilites. This looks a bit nicer on its face than many but don't let that fool you. The maintenance is also a joke with things not being addressed sometimes for months even if it compromises safety. Oh.... and apparently, the head of maintenance is the husband of Charmaigne (facility manager?). Now it all makes more sense:). The care of residents is atrocious while support for most staff is also non-existent. Meanwhile (per the residents), they continue to raise prices without adequate notice and apparently not for any reason(s) other than they can somehow get away with it - it's certainly not going towards an upgrade of food or services. Fortunately, I was able to get my relative out of there but for every visit I make to our old friends still stuck there, as a person who has committed their life to healthcare for decades it hurts my heart and sense of duty to care, to see these folks treated so poorly while the facility and its "leaders" and owners of this facility continue to profit from the misery of others. Management / owners should be thoroughly ashamed; and if they are not, then there is something terribly wrong. At the very least, they have no business working in this field in any way whatsoever!

Wonderful family owned business! They are caring and committed to help all seniors whether it be in…read moretheir living facility or their senior daycare programs.

Tamara and James have been wonderful. They have been so kind and professional with getting my…read morebrother moved in and settled. Northridge Senior Living is family owned business and you do feel like your family when there. The apartments are clean and newly remodeled. Spacious and bright. They even had a little welcome basket for him when he arrived. I just can not say enough good things, it is a blessing he was able to go here.

Assisted Living for those who need help. What is the telephone number?…read more Very nice Caregivers.

Super clean and great events for the residents! The food is definitely getting better with some…read morestaff changes

The assisted living department is nice. They help with a variety of care needs. Dining Department…read moreemployees are very efficient and will offer suggestions. All the employees from the moment you walk through the front door acknowledge you with a hello. One resident has lived there for over 20 years. That should tell you everything.

Do not trust this place with your loved one. My mother has been living there and there has been…read moreelder abuse going on that they are covering up. The staff is not to be trusted and it's all about making this place look like it's a fun, safe place but it's far from that. They are only in it for the money . They have actually called the police on me when I have tried to go see my mother and said I was trespassing. From reading another review, it looks like they have done this to other visitors. My mother has dementia and they are taking advantage of her mental state right now. I have contacted Department of Human Services for elder abuse but that takes time so the only thing I can do right now is warn anyone else from having their loved one put there.

In late 2023, we moved to the Rogue Valley Manor (RVM), a licensed Continuing Care Community with…read morewide views, lush plantings and abundant trees. We enjoyed meeting the other residents. However, after 22 months, we left feeling angry, frustrated and hurt. A few months after our arrival, RVM implemented a "points" system for meals, and we experienced months of confusion regard when, where and how to eat. Rules changed daily and communication was spotty. Management made some questionable decisions at this time of massive changes. They fired the Food Service Manager, slashed dining staff hours and permanently shuttered one dining room. The implementation of the points program generated about 40 pages of single-spaced complaints from residents. During this time of unrest, one senior manager remarked, "If residents cannot handle moving to the points program, they should seek professional counseling." We chose to eat 90% of our meals at home but we ran into problems there, as well. That summer, we discovered that our cottage was too hot for us and too hot for the housekeepers, who refused to clean in our heat. We learned that management had ignored a neighbor with the same issue during the prior summer. We worked with that neighbor to document our cooling problems and sent a report to the managers involved. Eventually, with the assistance of the Resident Council President, we received extra insulation and were told, "You will have to pay for any future upgrades to your cottage." Our neighbor waited four more months for the same insulation without a confirmation it was coming. The next summer, we found that the new insulation was not enough to resolve our cooling problem. We submitted another work order but heard from no one until a few days before we left. Our experience suggested problems with basic management. Our tipping point was when I personally experienced unprofessional treatment by staff, including managers--pettiness and hostility--while working on two different projects. RVM says it is "resident-centered" but based on our above experiences, I disagree. One contributing factor may be that CCRC management and resident council leaders do not seem to be aware of Oregon's CCRC Resident Rights laws (ORS 101.115) for independent-living residents. Copies are not given to new residents nor are the Resident Rights referenced in meetings. Resident Rights should be given to all residents and for incoming residents, Resident Rights should be signed off by both parties. Surprisingly, Resident Council leadership told me they were not interested in Resident Rights (the very rights that ensured their roles as advocates for residents). One important Resident Right--residents receiving timely answers to their concerns--was of most concern. One manager told me, "I never read 'those letters' from residents." In conclusion, we did not want to live there for the rest of our lives. It was an expensive mistake.

I have been to quite a few places in the Rogue Valley and help seniors in the community. The Manor…read morechecks a lot of boxes, Great commubity, great staff, great food, beautiful residences, and the front desk gals are always helpful and amazing.