We have Mom in the right place. Their policies for visitors is balanced and not pre-disposed to…read morevirtue-signaling even though they have a population that was at highest risk during the fake pandemic. They effectively got the seniors the Trump vaccine in the middle of Oregon. Kudos to the management.

By best friends parents call The Springs home and I admit, it is a lovely place. Retirement living…read moreis something we don't always think about...until we have to and by that time it's usually time to make a decision sooner rather than later. Must admit, the setting, amenities and all that's offered here is perfect for seniors looking to simplify but not sacrifice living life to its fullest. I've been to a couple of these types of communities and this one is up there as far as what's offered. Resort living comes to mind, you can be as relaxed or active as you'd like. There's always something going on as far as activities and excursions...something for everyone for sure. Gor meals there's formal dining, a pub, takeout or room service. Food was decent and the options were terrific - perfect for the senior palate, smaller portions and quite a variety. Fitness programs for every level including a putting green (dont knock it until you've tried it!) My friends mom has been enjoying the local excursions at various attractions and taking in the sights with others who have the same interest. I like that there are cottages as a living option, true independent living with all the amenities of the community. My friends parents love their cottage, and I do too, perfect for the two of them. On this visit they had arranged a veteran's wall with photos of the residents who served...very nice way to pay tribute to the heroes on property. Oh and they also had a fantastic art wall showcasing some of the resident talent. Nice touch. This is exactly the type of retirement living I'd consider for myself or my own parents and it's certainly nice knowing our seniors are living in an active community that's lively and safe.

In late 2023, we moved to the Rogue Valley Manor (RVM), a licensed Continuing Care Community with…read morewide views, lush plantings and abundant trees. We enjoyed meeting the other residents. However, after 22 months, we left feeling angry, frustrated and hurt. A few months after our arrival, RVM implemented a "points" system for meals, and we experienced months of confusion regard when, where and how to eat. Rules changed daily and communication was spotty. Management made some questionable decisions at this time of massive changes. They fired the Food Service Manager, slashed dining staff hours and permanently shuttered one dining room. The implementation of the points program generated about 40 pages of single-spaced complaints from residents. During this time of unrest, one senior manager remarked, "If residents cannot handle moving to the points program, they should seek professional counseling." We chose to eat 90% of our meals at home but we ran into problems there, as well. That summer, we discovered that our cottage was too hot for us and too hot for the housekeepers, who refused to clean in our heat. We learned that management had ignored a neighbor with the same issue during the prior summer. We worked with that neighbor to document our cooling problems and sent a report to the managers involved. Eventually, with the assistance of the Resident Council President, we received extra insulation and were told, "You will have to pay for any future upgrades to your cottage." Our neighbor waited four more months for the same insulation without a confirmation it was coming. The next summer, we found that the new insulation was not enough to resolve our cooling problem. We submitted another work order but heard from no one until a few days before we left. Our experience suggested problems with basic management. Our tipping point was when I personally experienced unprofessional treatment by staff, including managers--pettiness and hostility--while working on two different projects. RVM says it is "resident-centered" but based on our above experiences, I disagree. One contributing factor may be that CCRC management and resident council leaders do not seem to be aware of Oregon's CCRC Resident Rights laws (ORS 101.115) for independent-living residents. Copies are not given to new residents nor are the Resident Rights referenced in meetings. Resident Rights should be given to all residents and for incoming residents, Resident Rights should be signed off by both parties. Surprisingly, Resident Council leadership told me they were not interested in Resident Rights (the very rights that ensured their roles as advocates for residents). One important Resident Right--residents receiving timely answers to their concerns--was of most concern. One manager told me, "I never read 'those letters' from residents." In conclusion, we did not want to live there for the rest of our lives. It was an expensive mistake.

I have been to quite a few places in the Rogue Valley and help seniors in the community. The Manor…read morechecks a lot of boxes, Great commubity, great staff, great food, beautiful residences, and the front desk gals are always helpful and amazing.

Worst place for your loved one! DIRTY! They will let your…read morefamily member sit in filth. I found fecal matter in my grandmas bed and on her recliner. Not a small amount either and was dried and obviously been there for a while. Management does very little to hold their employees accountable! Worst place beware!

We looked at a lot of retirement communities before choosing Arbor Place…read more Our Mother has now lived there for 7 wonderful years and she considers Arbor Place to be her home, and the employees are like her family. Like so many other people, our family was in a crisis when we realized Mother could no longer live alone. We thought our only options were to care for her ourselves, or send her to a Nursing Home...we were so wrong! Arbor Place allows Mother to have her own apartment, and the freedom to be who she is. When we visit, we can spend quality time with our Mother now. And we had better call her ahead of time to make plans, because she is very busy with all of the activities and new friends! The decision to have Mom move to Arbor Place has been one of the hardest but best decisions we have made as a family. For all of you who are feeling overwhelmed at the prospect of moving your parents, I hope that you will let the loving staff of Arbor Place assist you. I have written this testimony on Mother's 7 year anniversary at Arbor Place. I can't thank all of these people enough!

I visited early November and was highly impressed with the facility and staff. Bonaventure is a…read morereally great place. My mother is 90 years old. I moved my mother in on 12/2 and have been extremely happy. Her apartment is adorable and cozy. The people that live there are all wonderful and welcomed my mother on the first day. She has made many friends and staff is very good and very responsive to her needs. I would recommend the place to everyone. I know they had some issues when first opening but since then they have made huge changes to make this a wonderful place.

We were so excited about this place when we moved Grandma in, but have been disappointed ever…read moresince. They are way over-priced for the care and continue to come up with reasons to increase care level (thus $$). They do the VERY bare minimum. The management is rarely available, even when it's urgent. They don't answer their phones or return phone calls. We had worry of grandma having a UTI and it took 2 days for someone to call back. Very disappointed. Surely there is better care elsewhere. And clearly from all their dismissive responses to other reviews, they think the MANY one star reviews from family members are just made up. Their "investigations" show different (uhuh sure). A pattern is a pattern.

My last review was about 2 years ago. It was a 1 star. Today my mom moved out of Twin Creeks…read morebecause she needs more care. We are sad because they truly are the best place and she loves it. They've improved nearly everything. Keeping staff, activities, it always has been clean. I thank all the staff she interacted with. She will miss you!

Twin Creeks Retirement is a fantastic place to live! It is light and bright, spotlessly clean,…read moreterrific menu, and the staff are incredible. My clients love living there and I feel great knowing they are so happy.

Fountain Plaza has been an incredible place for my mom. She has been a resident for almost a year,…read moreand I cannot be more grateful to the staff. After living in a much more expensive retirement community that didn't provide nearly the same level of care, the difference has been profound. Shortly after she moved in, my son and I were having dinner with her on her birthday. The staff came to our table to sing happy birthday, the entire dining room joined in, and they brought her a special cake. It was a beautiful, heartfelt moment during a vulnerable transition for our family. The staff here genuinely care about the residents. They create an atmosphere of warmth, dignity, and true community. Our family is incredibly grateful for the peace of mind this place provides.

Check "CC's" review from 2015 re: the admin staff. She says: "Although the facility is certainly up…read moreto standards the Management staff is certainly less than desirable. Confrontational and underhanded better fits the upper management of this facility. There is no understanding and certainly no wants to work with residents or families needs." Flash forward to today: NOTHING has changed with these people - "led" by Charmagne? and Ms. Roper? - These are slanderous horrible people. Concern for residents and staff is an absolute joke. I've worked in several assisted living and SNF facilites. This looks a bit nicer on its face than many but don't let that fool you. The maintenance is also a joke with things not being addressed sometimes for months even if it compromises safety. Oh.... and apparently, the head of maintenance is the husband of Charmaigne (facility manager?). Now it all makes more sense:). The care of residents is atrocious while support for most staff is also non-existent. Meanwhile (per the residents), they continue to raise prices without adequate notice and apparently not for any reason(s) other than they can somehow get away with it - it's certainly not going towards an upgrade of food or services. Fortunately, I was able to get my relative out of there but for every visit I make to our old friends still stuck there, as a person who has committed their life to healthcare for decades it hurts my heart and sense of duty to care, to see these folks treated so poorly while the facility and its "leaders" and owners of this facility continue to profit from the misery of others. Management / owners should be thoroughly ashamed; and if they are not, then there is something terribly wrong. At the very least, they have no business working in this field in any way whatsoever!

I moved here 3 mths ago to Rogue Valley South. It's a clean community. People are friendly and…read morehelpful. Dog friendly. It's a well kept community.

A BEAUTIFUL 55 + Older MHP. to retire at. Lovely Park Like settings with immaculate landscaping…read morethroughout the Community. A large Swimming Pool, and complete Clubhouse that features a full kitchen, open recreation area, library, and separate billiards room. Several resident owned homes are generally available for sale. Located in Phoenix, Oregon just to the south of Medford, Oregon. Take Highway 5 and then Exit 27 to Phoenix Oregon. Follow the signs to Pacific Highway South. Then it's just a hop, skip, and a jump to 4624 SOUTH PACIFIC HWY.. Come take a tour of the Park and stop by the office that's located in the Community Clubhouse as you enter this Retirement Mobile Home Park. As Community Manager of Rogue Valley South, I'll be pleased to answer any and all questions you may have after welcoming you to our lovely Retirement Community. Thanks Friends Lewis Lee Community Manager Rogue Valley South Mobile Home Park 4624 South Pacific Highway Phoenix, Oregon 97535 OPERATED BY COMMONWEALTH REAL ESTATE

Assisted Living for those who need help. What is the telephone number?…read more Very nice Caregivers.

Super clean and great events for the residents! The food is definitely getting better with some…read morestaff changes

If you love, someone do not put them in Pioneer Village Senior Living in Jacksonville, Oregon…read more I am a disabled firefighter with a rare muscle disease and lived in the assisted living section for several months at the end of 2024 and at the beginning of 2025. Don't expect the amenities that are promised to you during your initial tour to be the ones that you will receive once they have your money and you have moved in. I was so disappointed that I immediately had to begin looking for a new place to move that would have the amenities required to stay as healthy as possible, while dealing with my disabilities. The Radiant Company Out of Portland Oregon are the owners of this facility.I believe they also own several other similar facilities, in the state they just go by a different names at their other location. Quality care?

My father is an active 98-year old and has been a resident at Pioneer Village for over four years…read more During that time, we have been consistently disappointed in the level of service and attitude toward residents. Both Pioneer Village and Radiant Senior Living (the owner) advertise a commitment to creating and sustaining a comfortable, caring environment with great food, life-enriching activities, and reliable, courteous service. What we have observed is a commitment to cutting costs and using a poorly trained staff. We have frequently been told that operating procedures, menus, and management decisions are made at corporate headquarters in Portland. This is not conducive to responsive service or handling resident concerns. I strongly suggest you consider other senior living facilities.

great medical staff, great care. Highly recommend.Was treated fairly. Gave me attention and…read morelistened to my questions and gave me the feedback that I needed to know. Thank you Asante. M Foxx

Nursing A+ Doctors A+…read moreFacility. C. Nicely designed rooms with good amenities, but heater didn't work on a VERY cold night, and staff didn't seem to know who to get to fix it. Very kind Ly brought me extra warm blankets but I was still uncomfortable. FOOD F+ Unappetizing, institutional. Everything tasted of sugar and artificial ingredients. In four days I had one meal I enjoyed, and I am not a snob. Luckily nursing has snacks on hand including yoghurt and juice which kept me from starving