This company will be my first phone call when I have another issue. Jeff was very professional,…read moreknowledgeable and very caring about keeping the areas clean, and returning things to the way he found them. He explained in detail the issues he had found. I will gladly pay his travel time to come to me next time, knowing the quality of service I will receive. (Up to 2 hours - each way)

Arrived Sun Outdoors Ocean City aka Castaways and main slide wouldn't extend. Ladies in office…read moresuggested Jeff. He came on time as promised and inspected everything. Was impressed with the stocked repair equipment/parts trailer he had in tow. He discovered the wiring to batteries were faulty and need to be replaced. Jeff and his wife Kaitlin were very personable and their service cost very affordable. Most definitely call them if you're in need of service!

Our slide cable snapped after arriving at Sun Outdoors. We contacted Ken-do for service & they were…read moreout the following day. He identified the cause of our issue as an improperly installed cable that was twisted causing it to snap. We believing it was done during the build since the slide never had any type of work prior to this. He removed the snapped cable then replaced it with a new cable. Together with his assistant they got it fixed. . Without their service I don't know how safe it would have been to make the 4.5 hour drive home. What we noticed besides the knowledge he spoke as he worked was the patience & respect he displayed to his assistant as he went through the learning process. He explained things so well we gained some knowledge just from listening. We also observed several campground maintenance & construction employees (the campground was being renovated during our stay) showed up to our site to shake his hand & speak with him. He appeared to be well know and they held a high regard for his expertise. We aren't familiar with the area and seeing his connection to the local community gave some comfort in trusting his level of work. I would recommend him to anyone needing an RV/Trailer issue fixed.

ken-do's can't do. was at Assateague for two weeks. slide out not working. made on site diangostic…read morevisit, couldn't fix right there and then. said office would call for a follow up visit for scheduling. I made follow up call and office said Ken haven't made out his schedule for the two days he mention. no other calls received, no other visits. it's a shame, becuase I used his services the previous year. KEN WAS A NO-SHOW.

Always easy to work with. Very knowledgeable. I will continue to use! They winterize our trailer…read moreat Tall Pines yearly

I have been using Cox's for several years. They have fixed every issue with my RV to my…read moresatisfaction. They are prompt. They always arrive the day. They say they are going to be there. Their mobile unit has most repair parts that I needed. Only had to order parts one time. I highly recommend Cox's.

Called on a Tuesday to request service and was lining up dates with Kyle soon thereafter. Was able…read moreto get the stabilizers (undersized and way too rusted in place) replaced quickly. Also was able to service both AC units and get them ready to go for the year. Used these guys before to fix areas on the roof that required more tlc than I had time to give as well as correct issues with my axles that another company ignored (more like did nothing but charged me like they had). Will definitely use them again.

Thank you for outstanding service helping me with fixing a leak and helping me install my…read morereplacement microwave, I also needed to familiarize myself with all of the maintenance needs for my hybrid rv and they took the time to explain what they were doing every step of the way, giving me tips and saving me more money in the long run. I really appreciated the courteous and conscientious way they got the job done. I was instilled with a sense of confidence that I could depend on them to have the expertise with all aspects of maintaining an RV, I also thought that the fees were reasonable considering all of the services performed.

I recently had an issue with the circuit breaker in my new camper and reached out for help. From…read morethe moment I contacted him, he was incredibly knowledgeable, courteous, and professional. He went above and beyond to help troubleshoot the problem and took the time to explain everything in a way that was easy to understand. What impressed me most was his willingness to help and genuine commitment to making sure my issue was resolved. It's rare to find someone who provides this level of customer service and truly cares about their customers. I would highly recommend his services to anyone needing RV repairs or assistance. If I ever run into another issue while in the area, he will absolutely be my first call. Thank you for the outstanding service! Dawn

Leon was great. He responded quickly and was able to get my RV Hot water heater repaired in no…read moretime. His price was extremely fair. I would recommend him to anybody that needs RV repair work. Gonna be nice to take a hot shower tonight at my campground!

Took our RV in for its winter checkup, including looking at the brakes…read more Price was very reasonable and the people there were very friendly. Highly recommend.

What to do when you turn 65 - start checking off your bucket list. We did just that starting with…read moreEast Coast Campers!! We bought a Tiffin Phaeton. Our sales person Mike was excellent. The nice thing is after he answered all of our questions he ended with "anytime". We've taken advantage of his "anytime". We purchased in December and went on our first adventure earlier this month. We had plenty of help - thanks to East Coast and fellow campers near us. We are looking forward to more checks on our bucket list and have even been adding to it. Thank you East Coast Campers! Job well done! If you're thinking about starting your adventure camping - start here!! The staff is excellent, helpful and have "anytime". Bruce and Lisa D.

recently purchased an old rv camper and knew it needed repairs on the engine, thank god i found…read moremaster diagnostics on line to service it. John is the most experienced tech. i have seen down here in delaware. He even comes to you personally so there is no waiting in a dealer for hours. now i use him for all my trucks and cars, he is a godsend... Chris P.

After driving 6 hours of an 8 hour drive thru several states....having a serpentine belt come off…read moretrack and breaking down less than 2 hours away from home was the last thing on my mind. And to add insult to injury doing so about 10 minutes after most shops closed up for the day. **ENTER INTO THE PICTURE: John and Master Automotive Diagnostics** After giving John a run down of my problem over the phone, he was able to quickly troubleshoot the problem to include identify the root cause (a bad tensioner), call several stores to confirm availability of parts and provided SUPERIOR & QUALITY service. Not only was the service quick (considering working away from the comforts of a garage) but it was thorough, cost efficient, affordable and above all else, his customer service and communication skills were unparalleled. He was able to ease ALL worries, fears, and concerns within 10 mins of talking with him. He reassured me that I'd be home with my family within no time and that was warmly felt and received. I hope to never break down on the road again but he is HIGHLY RECOMMENDED and the FIRST call to make for anyone needing car repairs or is stranded on the road.

Business replied quickly which I appreciate however, it does not do the repair work I was looking…read morefor.

From the owner: —NO REPAIR services provided— Katie Monsma provides RV…read moreinspections, preventative maintenance, and RV education in the eastern VA and southern MD areas. She is certified, licensed, and insured, and takes pride in providing professional services with a focus on inspections and education. She is based in the Hampton Roads area of Virginia, and serves the wider area of eastern VA as well as southern MD where she grew up. As a mobile service, she travels to you and the RV. Find out everything you can expect from a pre-purchase inspection on her website. She makes it a priority to respond promptly to voicemails or emails so feel free to reach out via phone or text (804-625-4876), or email (katie@aervinspection.com). Katie has been camping ever since she was little, and her passion for the outdoors led her to get her Master’s in Environmental Education. She has worked in the MD State Park system and in Olympic National Park, has developed and run after school STEM programs, and enjoys using her experience to make it easier for new RV owners to get outside through RV adventures. Did you know about 70% of the failures RV technicians see when repairing RVs are due to a lack of maintenance? She is also an RVTAA Registered RV Technician, and provides maintenance services, new owner bootcamp (education), and quarterly inspections for RV rentals. As a Truma Certified Technician, she can help install or troubleshoot the Truma AquaGo, Combi, VarioHeat, or Aventa.

Had a inline short of wiring. Ed came to campsite and quickly found it. Repaired better than new…read more Very professional and a fair price. Would highly reccomend.

Quick response, prompt and executed the fix. Water leak from not winterizing. Had our water flowing…read morein no time. Fixed at the KOA

Was heading to Northern Virginia on Tuesday. Monday afternoon I was having my Jeep serviced and…read morethey notice a screw embedded in one of the front tires. Because of the size and location of the screw they couldn't repair the tire and also noted that I should buy a pair, if not four new tires. Auto repair folks suggested Nock's. Call Nock's up and they didn't have tire the size I needed, but said they could order them and have them by Monday afternoon. Dropped the Jeep off at noon and good to their word, they had installed all four tires by the time I picked the car up at 5:00 pm. Impressive performance. Will use them again

Once again Greg and Company came through in a pinch for time! Back on the road ahead of a planned…read moretrip. Thanks to all involved. Much appreciated!