He promised to make the repair the car like new. He all talk with no results as I wasted my time…read moreand money. I recommend First Care Auto Solutions if you want it done righ.

From the owner: 30 years experience in auto repairs in body repair to painting, Mechanical repairs , Equip of all…read moretypes 24 hours road service open7 days a week. Experience in anything icar Approves Ase Certified, Air condition certified all types. Qualified in any type of equipment from big rigs to trailers, commercial equipment, repairs, and painting available. Come to you if needed, rental assistance and towing available, Storage available safely. Dropbox at front entrance.

The fella that owns this business and the product he turns out is exceptional and he stays busy all…read morethe time. He customizes auto related things and there are few around here that can compare with him in the customizing business.

I recently had my Honda insight redone interior and leather. They did a great job and it looks…read morefantastic. Because I was able to choose something other than the factory match of black. I chose a dark brown with the black interior and it just is stunning. They also included seat heaters. The guy doing the install was extremely professional. And Barry at the front desk was really helpful. He made sure I was happy with the product before I left and both he and the installer reminded me to register the seat leather for warranty. I would recommend Custom Auto Restyling anytime.

Had the rear bumper and hood of my 2004 Jeep Grande Cherokee replaced and painted as they were…read moreshowing signs of age. John did an excellent job, jeep looks almost new again. They were able to assist me with transportation from their shop in Berlin back to Ocean City.

just picked our car up after repairs done by John's . great work, done in a very timely manner,…read morefair price. I highly recommend them.

I had work done last week on my Hyundai Tucson. John and his team did a very good replacing the…read moresignal light assembly on my rear bumper. Many thanks.

My read bumper needed reattached and my airbags parts needed adjusted and mr don got mike to get…read moreeverything right and it has stayed fixed. I am local and like to trade there because they are a 3rd generation business whose prices and service keeps them very competitive. Their intake manager, Mr don, knows cars and insurances for decades and has always treated me right, I totally recommend their service five star.

If you need help with your Tesla, Total Recon Rockville, is the place to go. They are…read moreprofessional, kind and efficient. I picked my Tesla up after being repaired from a rear end accident. it is back to new and the team (Darwin and Jonathan). ensured that every last detail was taken care of promptly. I cannot recommend them enough! Thank you Total Recon!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

I had a great experience here. I am 54 years old. I've been dealing with aftermarket car shops…read moresince 1988. I know a shady shop as soon as we start talking. This is far from that. I dealt with William the owner as soon as I walked through the door. He was as polite and professional as you can be. He never tried to upsell me. He explained all my options for Tinting and even gave my wife and I demonstration to show how the Xpel XR-Plus works and what sets it apart from the other Options. There is a true difference in the films being offered. Be mindful that you get what you pay for. I chose the Top Tier film for our car. I also chose to have them hand wash and wax the car. That was the best part. We thought we were doing a decent job keeping the paint looking good until we saw the final product. I am totally satisfied and impressed with their work. Look, if you think a business can tint your entire car for $250 don't go here. Go to Autozone, by the film and then drive to the ghetto to the Liquor store and ask the cashier which one of his "regulars" works on cars. If you want a qualified professional who has decades of experience and employees to help do it RIGHT then go here. The Tint has a Lifetime Warranty so you can buy with confidence. I hope this helps.

Would highly recommend this spot. Very knowledgeable and informative about each of the packages…read morethey offer. Very fast installation, said it would take 2 hours and got me out in one hour. I asked for ceramic tints Xpel Prime 45% front windshield and 20% all around and they delivered. Would go again if I need another car done.

I took my Model 3 to another place and had the worst experience. I came to BWI Motorsports after I…read morepurchased my new Tesla Model Y. I really wanted to tint my windows to help block out the sun for my infant. Kie and Van were fantastic. The rest of the staff were so professional too. The lobby/waiting area was very comfortable and clean. I was actually able to wait for my service on site with my daughter. They offer a huge variety of services and they're in a good location. I highly recommend BWI Motorsports for tint, wraps, protection films, and other auto customizations.

Avoid this business at all costs !! I took my brand new 2025 Lucid to them and had a horrible…read moreservice experience. Initially I was quoted 2 days for the work to be completed. It turned out to be a full 9 days before I received the vehicle back. Upon inspection, I noted a few areas that appeared to be flawed with bubbles/ lines, etc. I was assured that this was a normal part of the curing process, and to allow a week or two for the film to adjust. About two days later, I noticed that the film was completely lifting off of the trunk of my vehicle. I was told that the tech didn't cut the piece long enough. I gave them back the vehicle for a second application of the PPF to the trunk area. They took another 4 days to have the film reapplied. Again, I received the vehicle back with imperfections that I was assured would adjust in the curing phase. On my follow up appointment, after the curing phase, an area on my trunk had not adjusted as I was advised it would and required yet another (3rd) application of the PPF. I took the vehicle back a third time, at which point they were also to apply the windshield protection film to the vehicle. I was promised a day, it took an additional two. On the day I was supposed to receive the vehicle back, I received a call advising me that during the 3rd application to the trunk they had lifted the paint off of my vehicle (they are not a body shop). Therefore the vehicle had to be towed to a body shop for painting. That took about 5-6 weeks. Once I received the vehicle from the body shop I was able to fully inspect the windshield film that was applied to the vehicle. Upon inspection I noticed the very same imperfections (bubbles, lines,etc) on the windshield. Some of these are in the actual field of vision for the driver and obscure the view. So now, this is another thing I will have to have redone. Overall, it just seems like really sloppy work. They claim to have 20+ years experience in the business, but I did not receive a level of service that reflected that at all. Don't believe me? Check out Google reviews. You'll see more of the same type of experiences. Beware !

Lifetime warranty on a wrap kicked in after a really bad winter. No worries, Drew and his Son…read morebrought me in and fixed it up even better than it was before! Great team there.

Very overdue review, but well deserved! After my son's car was stolen, we came here to have an…read moreaftermarket alarm system installed--and I am SO glad we did. The owner and his son were absolutely amazing and took incredible care of my son every step of the way. After the alarm was installed, they recommended adding the Drone system for extra security. My son didn't hesitate, and it gave him total peace of mind. The customer service was truly outstanding--friendly, knowledgeable, and genuinely caring. I can't say enough great things about this family-owned and operated business. They went above and beyond and did an exceptional job. Highly, highly recommend!

Warning: long -- but that's because I'm passionate about modding cars, and if you're here, you…read moreshould be, too. The short: TL;DR blah^3 ... Sean and his shop, Custom Functionz, rock and really know their stuff. I highly endorse them. The long: Custom Functionz. Wow, these guys are good. Great attitude, and know their stuff. You've probably seen their incredible talents on their hydrodipping and powdercoating, but they do more than that. Owned by Sean Pierce, his team really puts in the effort to make things right. I initially met Sean a car show (1st place Best KDM! :-) ). They had a display, and I was checking out their builds and really admiring them. Sean approached me, complimented my car, and saying he's seen it around. Even more surprising is he remembers my call from a year prior when I just asked questions. Wow! Anyway, I told him I think I have a leak in my air suspension setup, and that I have a few concerns, like some sounds coming from my coilovers. He invited me to his shop any time. Since I was out of the country, got quite busy when I returned, fast forward about 2 months later, and I finally stopped into his shop. (Had to tell the bossman I'm "working from home", and Sean let me use his wireless so I could connect to the office!) So call me queer, but I don't generally like going to shops, because a lot of them seem to think they're rappers, have their douchebag groupies hanging around, and I generally just don't feel comfortable. Not here; they were quite welcoming. My reason for going was for a leak. I can fix it, but I used that as an excuse to visit their shop to see if they could give me some ideas. As soon as I popped the trunk, Sean starts going on & on & on of what he can do to improve it, some ideas he can do, and more. ***THIS*** is what I wanted! I went there just for a quote, but hey, I'm connected to the office, and I'm all the way out there, so let's just do it. When my car is in the air, and he and his shop are inspecting my car, they find other things that could be polished up. They asked, and I concurred so they began working. Unfortunately, while they were working on my car, they found a couple more unexpected things so I agreed to fix those as well. Before I left, I heard the tiniest noise. I wasn't even going to mention it, but I know I would kick myself for not doing it later. Many shops would have been done, but no, he worked and worked and worked on it until that little sound was eliminated. He kept telling me how he won't let me leave until the job is 1.) safe and 2.) to 100% of my satisfaction. They went so far above and beyond my expectation. He knew I was coming, and he said he would squeeze me in. What we thought would be 1-2 hours turned into 7 (seven) hours. Their shop closes at 6:30, but my car wasn't finished until way past that. And he had to work on the other vehicles as well, so he left after 9PM. Unfortunately, part of the discovery they made is my bags were rubbing so I ordered some more they can replace them. The brackets that were holding them in place were rusted to something that you'd see on the sunken Titanic. When the parts came in, they sandblasted the brackets - and even the screws & other hardware (that attention to detail!!!) - and cerakoted everything to prevent rust. With tools, they milled down the part of the car where the bags were rubbing and then painted them so there's no exposed metal. Other things they did was redo my trunk setup like relocating the water trap to the specs that Air Lift recommend with their builds, redid the platform where everything sits by giving it a velvet "pillow" for everything to sit on, and then relocated cables while covering them in wire loom to give it a cleaner look. They did several more things to polish up the setup I had in there, so to me, I can see they genuinely know what they're doing. Custom Functionz. These guys rock. They're quite passionate about they do, friendly people, and professional. I just wish they were located a lot closer to me. Reading this, you're probably wondering why I did not let them to my initial install. Back then, there was no kit available for my car, and everything was 100% custom and made for my car, so I wanted someone with lots of experience. CF didn't have as much experience as much experience back then, but by now, I believe they have the most notches under their belt in the area, and what I really like about them is they don't just install cookie-cutter builds you normally see. Each & every build they do is 100% custom, and no 2 builds are alike. Because of this, companies like Air Lift Performance, what I have in my car, have now made them a licensed installer and distributor of their products. I wanted to be the "1st kid on the block" to have a bagged Optima. Now I wish I would have waited.

Great costumer service! They did some HYDRODIP for my car and really love the quality of the…read morework... Lots of details for my car Also took my headlights and they dip that as well... Very UNIQUE AND CREATIVE!!! Im going back to get more work done for my car

We bought a car for our 16 year old and needed it inspected. They got us in right away and quickly…read morehandled the needed repairs. The guys in the shop were friendly and professional. We will definitely use Poor Boys Automotive in the future.