The place per se may not be bad, and our dog was there a couple of times and was ok, coming back…read morehome a bit dirty if anything. But the last experience we had was completely bad and I need to bring it to everyone's attention. We booked over Easter, but ended up not travelling, so we decided to keep our dog at home for part of the booked period. We made it abundantly clear that of course we would pay for the whole originally booked stay, including the days our dog would be at home. This was accepted - in the end, they were getting money and did not have to look after our dog. Then, this morning, we called to see if we could bring in our dog: we had booked, so we just wanted to drop her off for part of the booking. Surprisingly, the staff became rude and emotional, claimed we had "messed them about" (I object: we had given them money in return for no service), and they would cancel our bookings: all of them, even the ones made in the future, which e.g. we had made, well in advance, for this summer. We had paid a deposit, which had been sitting on their account, but our bookings got cancelled. We tried to reason, explaining that our Easter booking had anyway been paid and never had we questioned that we would not want to pay, but the staff was so uncooperative, and emotional, that I cannot be sure whether what we said was understood. Basically, now we are back to square one, with all booking cancelled. The farm did say that we would receive our money back - the one for the future bookings which had been cancelled - but I am not sure, of course, whether they will honour this on account of their lack of reliability and professionalism. For sure, as of now, they have taken the money, and quite a lot, and are not prepared to offer to us what we paid for. It is a pity that I have to write this, but they are dangerously unreliable, and of course this matters when one has booked a holiday in advance. I recommend that they should be avoided.

From the owner: Fully equipped kennels, cattery and pet centre in the Bedfordshire countryside.read more

1st4 London Pet Sitting provide a loving alternative to boarding your pets at a kennel or cattery…read more Our priority is to provide first class care for your pets. We strive to replace the care that you provide at home with a professional and loving alternative. With 1st4 London Pet Sitting, you no longer need to impose upon your friends and family, with the worry about what they are thinking or, even worse, the worry about how your dog is. Visit our website for more details http://www.london-pet-sitting.com Whether your pet needs just a one-off session with 1st4 London Pet sitting, a weekend, a couple of weeks or a regular session, please contact us. Remember, your pet's care and well-being are our number one priority. Number two, close behind, is your peace of mind. Video link: http://www.youtube.com/watch?v=TRtrCgh_3NE

I obviously love them - as I work for them. They are very professional and put the care of the pet…read moreand client above all. We are all police checked and insured. So no hesitation Claire

A wonderful haven for you dog. If you worry about leaving your best friend when you're off on…read moreholiday, or just need a breather, then consider using the dog hotel. The owner is a trained dog carer and adores the animals that stay in her home. She'll do everything she can to keep you and your dog happy whilst apart; including email updates, texts or calls. Only 2/3 dogs are taken in at any one time. This service bares no similarity to a kennel - it's a true home from home. Prices are fantastic and the service exceptional. Just take your dog's bed, food and any special requests. There's outside space and the dogs are walked in the morning and evening too. Really, don't hesitate.

Best dog care in surrey, for the love of dogs and not profit, I recently became redundant and moved…read morehome and needed someone to care for my great dane Misty, I only had two hundred pounds for boarding but Ray and the team kept her for two months and didnt charge any extra, they fed her and treated her with lots of love, thank you so much it was very much appreciated and when back to normal i will be using your day care and boarding and will let everyone know how kind and loving you have been if i could give more than five stars i would. Thank You

We take our Yorkshire terrier here twice a week, he gets so excited as soon as we mention happy dog…read morecare. He has lots of doggy friends both large and small. The care and attention he receives from the happy dog care team is amazing they are all so friendly and happy, it's always a pleasure to see them in the morning. I can not recommend them enough!!

Sarah has been looking after our dogs for a number of years now and I have found her to be very…read morereliable, trustworthy and caring. Sarah's attention to our dogs is phenomenal, she cares as much for our animals when she is with them as we would. If there is a problem then she would contact us straight away. Our dogs have plenty of walks throughout the days, but not too much for our old dog as she can not walk too far, Sarah walks our dogs to their individual needs. Sarah even looks after our fish for us so we don't have to worry about them. We have never had to worry about leaving her in charge of our house as we have found her to be totally trustworthy and she would be the only one to have access to our house, everything is always left in the same place as we have left it. Basically I would always have Sarah to house and dog sit as she has become someone we believe in, my dogs always look well looked after and happy when we return from our holiday, and I think thats how you can tell when you have someone good.... the animals will let you know!

I would like to strongly refute the previous review. The Canine Country Retreat provides a loving…read moreand stimulating environment for dogs in day care or 'holiday' stays. Fiona herself is a delight - someone who is utterly committed to the welfare of the dogs in her care. My own rescue Jack Russell who is a rather nervous and fearful soul, cannot wait to get there and clearly has a great time in exploring the huge garden, going for walks and relaxing in the home comforts Fiona provides. I cannot speak too highly of this establishment and the owner.

From the owner: The Home Boarding alternative to Kennels…read more Providing a home from home environment for Small/Medium size Dogs. Situated in the heart of Constable Country, taking walk's along the Essex Way. Give your dog a holiday while you are away.

My dog is very stubborn and is a difficult dog to handle but they were able to handle her and being…read moreable to be gentle because she is nearly 16 years old. I would highly recommend doggy holidays to anyone as its nice not to have to put your animal in a cage or kennel and have it in a home environment

From the owner: We are a family run dog boarding and walking service. All…read moredogs are boarding in the family home. We do not use kennels or cages.