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    Way's Electric

    2.0 (1 review)
    Open • Open 24 hours

    Services - Way's Electric

    Electric inspection

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    5 years ago

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    Keep Smiling Plumbing, Electrical, Heating & Cooling - Loganville's trusted source for top-tier residential plumbing and electrical expertise.

    Keep Smiling Plumbing, Electrical, Heating & Cooling

    (57 reviews)

    Unfortunately, I feel gouged and taken advantage of by Keep Smiling and won't be using them again…read more Short version: they charged me over $400 to cap an already exposed PVC line. I had a water line burst during the recent storm. I shut the water off and located the line break in my garage. I removed the drywall to expose the pipe and cut it above the break. I would have capped it myself but I had to leave town for work, so I had a friend meet the tech so that he could simply cap the line off and I would address replacing the line at a later time. The tech called and told me their book price was $615 for external line repair, but this was internal PVC pipe and not really a repair, so he would call his manager and get a more appropriate price. Unfortunately, he proceeded to do the work without clearing the new price with me, which was still $515. I called around and checked with two other plumbing companies on their rates for the same work of capping a line and they quoted ~$200. I called Keep Smiling and was able to get an additional $100 off the rate, but it was still quite high. I paid over $400 for someone to cap a line that was already exposed. The tech was at my house for 40 minutes and spent less than 15 minutes capping the pipe. He was very friendly, as was Amy at the call center (why I gave two stars instead of one), but this just wasn't handled appropriately. I don't appreciate getting gouged. I still need to have the line repaired, but they lost out on that work and any future work.

    These people are completely incompetent and shady AF. We hired them to find and resolve the leak we…read morewere having from our bathroom. When guy who was supposedly was 'an experienced plumber' said that we had a leak from the AC which wasnt correct. Then we had another one say we had a roof leak! (Wow a feat for this water leak to go from the top of our home to the 3rd level (im counting the attic) These are dummies DO NOT HIRE THEM! These were massive leaks and because of that we got water damage these incompetent dummies recommended THE WORST RESTORATION CO. YOU COULD POSSIBLY GET!! Needless to say they are no good.

    Way's Electric - electricians - Updated October 2026

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