Came to get eye exams and eyeglass fitting. They're located at Pearlridge Mall. On the side that…read morehas TJ Maxx. Dr Mike was so easy to work with and totally friendly. He was so patient with my eye . Made me feel comfortable . Sherry "eye glass whisperer" help me pick up my frames - and Kiana did the measurements as well as helping us pick up the extras for the glasses They are very friendly and easy to work with. They are so knowledgeable with a different insurances. I love the choices that they have for frames!

The only place I found that carries the Dragon brand glasses. Perfect for casual and hardcore…read moregamers to complete that gaming look. The staff was amazing and helpful, they get the job done quickly as long as you have everything they need i.e. insurance and prescription. The prices are reasonable with a huge selection to choose from, they don't carry the overpriced brands which is the perfect for anyone on a budget or don't want to overpay for glasses, or if you want an alternative to the Costco/Sam's club brands. They also accept VSP insurance, which is plus! They also offer glasses repair if you need it, so grateful to find a place for affordable glasses!

My son needed a quick eye check because his eyes were itchy from allergies and I was so happy to…read moreget an appointment here so close to home and at a time and day I wanted. When I called there were plenty of appointments available and the lady answering the phone was so nice. I was able to get a Saturday appointment and they accepted my insurance (hmsa). The office was very easy to find in the Bank of Hawaii building across Pali Momi. The office was clean with good music and we were taken in at our appointment time. Dr Davis was very nice and he did a great job checking my son's eyes and we were able to get some prescription drops. I was very impressed with the convenience of this office location and hours I may come here as a patient myself.

Took my family here while on vacation. Great services and really nice and welcoming people…read more When in the islands, I will be sure to visit them again. Much Mahalo!!!!

Love Dr Endo!! He does an amazing job with my ENTIRE family.Amy does great with assisting with…read moreeyeglass choices and fitting, always a thorough not rushed appointment . They are a busy office and JoAnn is always helpful. Angel totally helped with our call and follow through is great at this office. Totally the place to come for all your eye needs!! When people ask me about a place to go... this is it!!

Came here last minute in December because of my free eye exam for the year was going waste. They…read morehad a free time spot for me that day when I called. I had interactions with 4 different people that day all 4 four were great! Help at home and treated me as family not just another customer. First person was the receptionist, young girl with glasses, helped me fill out forms and answered questions about my insurance coverage. Second person was the lady in the back that blew air into my eyes. Third person was the eye doctor, talked story and made me feel at ease when doing the whole " 1 or 2" exam. And last person I had during the experience was the lady with her side computer that informed me of all my different payment options, and covered in great details about the glasses and work safety glasses my insurance covered, End of the day this is the only place I will be going for all my eye needs.

Staff were very polite and even took the time to fix and clean my daughters glasses that she had…read moreon, not purchased from them without charging us. They were very attentive to what my daughter wanted and were also mindful of our insurance. I believe we have found our new place to purchase glasses for my daughter.

I have been wearing progressives for years. I just got a new stylish pair from Paradise Optical…read moreand the progression is fantastic from far viewing to computer work. The transition is so smooth. Additionally the had a broad selection of very stylish frames with a good price range. The optician gave very personalized and knowledgeable service. Highly recommend PS convenient parking BIG plus!

Getting a new pair of glasses in Aiea, Oahu, Hawaii…read more.. My cousin has been wearing a pair of glasses with a broken frame for a long time. I took him to his ophthalmologist, who gave him a prescription. Cousin was so excited to go to Lenscrafters at Pearlridge Mall... he said it was the best store because you get your glasses in an hour! Located on the upper level of "Uptown Pearlridge", right next to Macy's, we were greeted by Ross. He was very friendly, patient, knowledgeable, and helpful! I told him that cousin thinks he can get glasses in an hour... not true anymore. Depending on the prescription, glasses might be ready in about 10 days. Ross told me how much insurance would cover and that there's a 20% discount after that! Yay! This location is very spacious, organized, clean, and bright! We had a great experience! Thank you, Ross... you are EXCELLENT!!! I was amazed at how you treated each customer with respect and remained cheerful during the entire time that I was there!

Wish their customer service was better when issues occur with glasses recently purchased. I have…read morebeen a loyal customer for years and found this recent experience/purchase absolutely awful.

I've been seeing Dr Matsuyama for years (since the 4th grade) He's always taken care of me and my…read morefamily. The staff has some new faces but they're still the best team I know. Frame selection is great. Something for everyone including sunglasses. Be sure to call in advanced for an appointment they could be anywhere from 1-2 months booked.

Love the front desk staff, she was friendly and patient when I came in to pick my glasses. Staff is…read morereally on it when it comes to insurance, they also have a nice selection of frames.

Dr. Fusato has corrected my vision to the best it's ever been in my adult life. I am incredibly…read moregrateful to his office staff who went above and beyond to provide the highest level of service for a top notch experience.

I have been coming to this eye doctor for several years now, and all the front desk staff here is…read moreextremely knowledgeable and delightful people. Hands down the best receptionist I have ever encountered at a medical/optometrist office is Amy. She is the only reason why I keep coming back to this practice. Amy is extremely proficient with all aspects of the office and customer needs; she can recommend how to use your insurance to the fullest extent possible. This woman knows her stuff, or will know how to find out! Overall, Dr. Fusato is usually a calm, well mannered guy but he seems to have a short temper. When he's upset, for whatever reason, it's definitely noticeable and uncomfortable for all. His facial expression and crabbiness will be very apparent--he's having a rough day with everyone in the world, so just back off and do as instructed. I have unfortunately experienced this on 2 separate visits/years. It's not the best place to be when in this state. Otherwise, when the doctor is in good spirits this office is well kept and a very helpful place to be.

Dr. Matsuyama is great and very polite. She asked questions about my day and really made me feel…read morecomfortable at my appointment. So is Kelly she assisted me with a problem I had. I scheduled a follow up appointment and was even provided a reminder card. But found out the appointment was never scheduled. She helped me with scheduling a new one. I also had some questions about my previous appointment and she helped me with that as well. I tried to contact the Honolulu office and whoever answered the phone was very rude and seemed like they didn't want to assist me. I really suggest anyone that needs eye care. To visit there Aiea office the staff ifvery helpful and friendly.

My friend has done LASIK surgery at Hawaii Vision Center before so I decided to have a free…read moreconsultation with them.. Once I submitted their online form, I got a call back and Robert left me a detail message including pricing. He said to go in for Aiea location. The day I went in, the office looked really cluttered and unorganized. I saw muliple personal items of the staffs just left around in the office... When I was doing the eye exam, I could not see well on one eye, was wondering why....then after a while I figured their machine lense was dirty, and I had to tell the Dr. it was the lense. I have never had that happen to me at an eye doctor before. The price I got over the phone was 4100 dollars for military dependent. My friend who was also a military dependent at the time paid 3800 for both eyes. I negotiated with the Dr. and he said he could do it for 3900. A month later, I got a bill for thier FREE consultation priced over $240. I was stunned because on the website it said free and even the day of the consultation, I made sure with the receptionist as well. (Matter fact I have never seen any eye doctor who does not do free consultation for lasik). I called the office to have the matter corrected numerous times and the lady who is in charge of billing never picks up her phone so I left voice messages every time, yet NEVER calls me back. I went on their website again and they clearly say free consultation. On top of that, now I found the price list for lasik and they quoated me higher price than what it is listed on their websited even after the negotiation. This business is a scam. I would never ever get anything done here if I were you. I totally believe the one star review someone else left about this Dr. office.

Wonderful staff and Dr. The Dr was very thorough and about all else, very knowledgeable and…read morehelpful. Thank you again to your staff!

Dr Luis Omphroy and his staff are great! He is very friendly, professional, explained my cataract…read moresurgery very well and listens to patients requests and needs. He did a wonderful job on my cataract surgery and didn't pressure me but actually listened to what I wanted. My eye healed nicely and can see well. I am so happy and appreciative. Thank you Dr. Omphroy!