I'm not really sure what happened at my visit yesterday, maybe it was a blessing in disguise? I made the appointment the week before for a root canal for a very painful tooth. I arrived early, was a cash patient with good health and good dental hygiene. Staff seemed reasonably friendly. An X-ray was taken and determined there was something going on with tooth, and root canal needed. Dr Kearney asked if I knew the cost, and I told him it had not been discussed. Carol Ann came and said she was sure we talked about it prior, and it was $1025, and said that is fine. THEN, they said it will take two appointments, and I explained it was fine, but I would be traveling in two weeks. As long as we can get appointment #2 done in two weeks, which seems completely reasonable. Shouldn't we have already scheduled appointment two? Next thing I know another staff member comes in, says he can't finish in two weeks, and I should get it done when I travel north in two weeks! Did I miss something? They quickly moved me out to the check out, gave me my tiny X-ray film (the very old kind), and charged me $116 for the visit. I can say Dr. Kearney seemed a bit short tempered and confused. He kept getting my bad tooth number wrong, and his assistant kept correcting him. He couldn't seem to understand that I had recently moved to this area, and although I had a dentist here in town, all my prior dental work was done in NH. His office equipment was clean but completely lacked modern day technology, such as old X-rays that he just held my tiny film up in the air to look at it, which I thought was a bit odd because the lighting was not very bright. The office uses hand written files, not electronically entered. I don't know how they would send X-rays
and info to another physician if needed. This is probably because this man is near retirement and does not want to invest or learn modern technology. He may have been a great endodontist at one time, but I find myself questioning his capabilities. read more