The ONLY music that should be playing in this shithole is the "Jaws" soundtrack. From the moment you walked in these scumbags swarm you like panhandlers and even when you tell them "no thanks, I'm just looking" they stalk you around the display cases and are the most condescending beggars I've ever met. This place has to be a front for blood diamonds or some other scam because Holy Hell... read more

Please go see Anthony. He is a long time friend after my husband made and purchased my engagement rings. I recommend him to all my friends and family read more

In jewelry exchange are all independent jewelers who lease a booth. You can visit each for your wants and best deals. Great shopping experience. Like old days where you can negotiate price also. Located in West Belt Mall with plenty of parking and secure location. read more

Wayne Jewelry Exchange - Plenty of booths - Jewelry Near Me - Wayne, New Jersey

After spending thousands and thousands of dollars in diamond necklaces , 3 diamond wedding rings and a gold bracelet this past year ,Morris, ( first booth when you walk in ) had the nerve to charge me 60$ for a bracelet that was bought may 22 2022 . He said he had to order the piece that broke off, after 4 months and pay for the 60$ out of his pocket . Are you kidding me ????? Never never trust him . Don't let the sparkling case fool you . read more

Probably one of the rudest people I ever met. Literally rolled his eyes and told me what I brought in wasn't fine jewelry...did I say it was? It's Michael Kors and definitely worth something. He took it after being a flat out jerk and only offering me $20 for $400 worth of jewelry. If I wasn't just going to throw it out I would've walked out. read more

So happy with my experience here. As soon as I walked through the doors I was greeted by a man with glasses on my right. Was checking out jewelry stores in the area in hopes of finding my Fiancé's engagement ring and the process was made super easy and overall wonderful. Of course, she said yes and she is in love with the ring and couldn't be happier. The booth's name was MA Jewelers and all I can say is that they definitely have a new client. read more

RUDE RUDE RUDE. I found some old nice jewelry when cleaning I wanted to get rid of, I've never been to a jewelry exchange or anything of the type. So unhelpful, so rude walked out within 1 minute of speaking to a rep read more

The customer service here is terrible and the guy we dealt with (older, beard, about 5'9 or so) was, and excuse my language, the biggest piece of shit. My fiancé and I just casually stopped in in the beginning of our search for wedding bands. My fiancé told this guy her idea of what she was looking for in her wedding band and he condescendingly made her feel like her idea was stupid instead of maybe suggesting an alternative. As I was looking for how rings looked on me and what size I might need, he told me there was no point in looking now since your fingers swell (even though it was a peculiar 70 degree day in January when we went in) and I should come back in June Do not go to this place. read more

Not sure why they got bad reviews previously. The customer service here is incredible. While I was shopping, they offered to clean and polish my engagement ring (which has never shined brighter). I was looking for a specific style of jewelry to accessorize my wedding dress and they even offered to create a custom pair of earrings for me. They let me try on endless possibilities and worked with me until we found the right fit. Best customer service I've ever received at a jewelry store. read more

I was unsure of where to go and find a cross for my godson's baptism. I walked in and was immediately greeted with a smile. The women at the counter directed me to so many different cross options and offered her knowledge on what would be best and last the longest. It was an easy and pleasant experience all around. Will definitely be returning! read more

Worst experience of my life! Horrible business ethics. My husband bought me earrings (diamond studs) total weight .74 carats poor clarity for 1200 dollars. He has never bought jewelry before and was not aware he was being ripped off. When we went back to exchange, all they did was offer to buy them back for 600 dollars and a "too bad" look. DONT GO HERE read more

I've never reviewed on yelp before but I just had to do this one. MA Jewelers in there is a horrible business. Poor quality customer service and the owner doesn't care about a thing. The jewelry is of poor quality as if purchased from a street vendor and sold for more here. I've had a horrible experience and would not wish for my worst enemy to purchase from this store. I've had two pieces of jewelry break within a week of purchase and after inspection it's because of a horrible welding job and clear lack of care. It feels as easy to break as a potato chip. read more

Horrible customer service. I needed to shorten a watch band (a 2 minute job) and was refused entry at 7:50PM, although this shithole has a sign in the door that says it closes at 8PM. They even have a rude bouncer manning the front door. read more

I came here for my sons communion gift, a gold rope chain with a gold cross hanging off of it....first counter in the left when you walk in, alex jewelry llc. I made it very clear to the sales woman it was for a child and I wanted to buy diamonds for him but the biggest fear I had was for him to loose it as he is only 8!!!! I went ahead and bought a regular rope gold chain and cross and walked out very please! He wore it after his communion for maybe 2 hours and it snapped!!!!! I was in complete disbelief! I took it back and they told me it was a hollowed out chain and they snap very easily! Why would she sell me this knowing I told her my burst fear was a loss!!! Then I was examining the chain to only find out it had been welding in two spots already! I am completely disgusted with this place and my whole family comes here! I'm going to make sure I never purchase a single thing from here again! I had to rebuy another chain for another $154!!!! How embarrassing to give my son a cheap hollow chain and having it only last a couple of hours and then going in and being ripped off for even more money! read more

My Fiance bought my engagement ring from here last week and it was nothing but problems! First, he paid to have it dipped in white gold and they never did it and want to tell him "oh it needs to be dipped" nooo really genius! My setting was turning yellow after seven days in my possession and I don't even wear it to work! Most importantly, the size was completely wrong! My fiance order a size 7 but did he get it?! Nope! This store knowingly let him leave with a size 6 1/2 because not only couldn't they figure out how to make it bigger but they cracked it and tried to cover it up! I also noticed on inspection that it was not stamped with the 18K gold stamp on the inside of the band. When we went back to have them fix all of THEIR mistakes, they wanted to charge us $100 just to size it!!! I REFUSE to pay for THEIR incompetence!! We walked out and went somewhere else where they had to spend an hour fixing all of the problems! Glad to say I now have a beautiful engagement ring no thanks to the Wayne Jewlery Exchange!! I wonder how they are still in business with their terrible quality of work and customer relations! read more

Overall, the entire exchange is great! Great store! Great booths! The salesmen are very nice and helpful. It is evident they are experts, they know a lot about jewelry and the jewelry business as a whole. They have the nicest selection of jewelry I have seen. If you need any jewelry, they probably have it. 5/5. Morris from MA jewelers helped me out on my last visit, great salesman and a great guy in general. I've visited all of the boots and they were all great people and had great selections as well. read more

I recently bought my girlfriend a 18k Gold bracelet. When observing the bracelet I noticed the one link was marked 14K. So they changed it out for me. The people that work there are snobby and rude, especially the bald headed fuck with glasses, who works at the first stand to the right when you first entire. I ended up buying the bracelet which i now regret because I found out they are extremely over priced. When i went to get the bracelet sized it weighed 7 grams, and after i picked the bracelet up two days later it weighed 6.4 grams. I do NOT recommend anyone ever going to this Jeweler. I got into a huge argument with them and they said "you're making a big deal over .6 grams?". They have HORRIBLE SERVICE. and treat customers like garbage! read more