The entire staff is efficient, professional, friendly helpful. I sliced my finger and received…read moreexcellent care. This location is 5 stars for sure they set the standard for Urgent Care. George S

Wonderful care today. Margorie (RN I think) and Christine (PA) helped my wife with professionalism…read moreand care. It made us both very happy. This is an excellent practice and we would go to them at any time. Thank you!!

I have been going to Valley Medical Group for 13 years. I like to use 1 Dr. So that he knows me…read more The first Dr. That I saw was Dr. Visconti and I cannot say enough good things about him. He listens to you, has a very calm bedside manner and has always taken care of me. Yes I have read some of the reviews about the staff but if you get to know them, they are all good and hardworking people. I would never fault anyone at this office. I honestly don't like to go to the Dr.s office but I feel safe here.

This place used to be a solid urgent care facility for appointments and walk ins. Used it…read morefrequently in the past and was hoping for the same when I arrived today. Not sure what's happened here but this place has gone downhill significantly. Arrived to an empty waiting room with ear pain. Was hoping to be seen quickly. The front desk mentioned they would see me "right away" ... 1 hour and 20 minutes later and no word from anyone (???). I checked back in with the front desk and they saw me 3 minutes later. There was literally no one in the waiting room but 3 front desk clerks and zero (0) patients. Not sure what's Dr. Solomon's hold up was or whether the front desk forgot about me. Horrible, just horrible. Would give this place zero stars if possible. Come on Valley Health - what is up with your customer service?

Doctors are great! Staff, a tad dry. Seems they have joined Englewood Hospital. Trying to resolve a…read morebilling issue was like charging a machinegun nest with a fork. Spent two days trying to get a representative on the phone.

Glad to have such an excellent facility here in Allendale…read more Clean environment, competent compassionate staff and overall exemplary care. Highly recommend.

My child her his leg on a Sunday. I called around and nobody was able to take him but here. They…read moredid X-rays on site and we were in and out within the hour.

Facility is new so very clean and well organized…read more Registration was a breeze as it is not very busy here yet. Urgent care waiting room is very nice and has an area for washing hands and a drinking water as well. So far staff has been good and communicates well. Was seen by Dr. Desai recently and overall had a good experience here at their totowa branch.

I used to go here to see Dr. Romaine but will never go back. I had an upcoming physical and called…read morethe office to ask about bloodwork. Not only did no one answer when I called during business hours, but no one ever returned my message. When I went for my physical I ended up being 10 minutes late. They checked me in and then had me sit for 20 minutes before telling me that because I was late they were going to take two patients before me and they couldn't see me for an hour. It'd be one thing if they told me when I checked in, but making me wait just to tell me that they couldn't see me until an hour after my appointment time is infuriating especially since I have NEVER gone and been seen right away. If prioritizing patients is important to you, I would find a different office.

I just went to Valley Health in Riverdale and was told that there are no walk in appointments…read moretoday. I was there at 8:45 am Then he told me you can wait but could be hours. I asked if I could wait at home and we could be here in 5 minutes and he said no. Then he told me to go to the Wayne location. They only have a short wait. I came home and went online and there is an option to save your wait online. Why didn't he mention that??? Wow, this is terrible. What kind of walk in facility is this?? Our family has gone to this facility for years. And we have excellent insurance. Beware this is NOT a walk in facility. I'm extremely

Terrible facility in front displays biohazard containers no chair as I see threw the front doors…read moreand no chairs in the waiting room. Have been waiting for 45 minutes in the cold with not a person in site

Closed on both Saturday and Sunday with a note on the door telling you to call ahead. Went to…read morevalley medical and urgent care

First time visit to Doctors Inn. Very pleased with the quality of service from check in, to time of…read moreseeing a nurse, to Dr.'s responsiveness and care plan. Clearly a well-designed organization.

I can't say enough great things about The Doctor's Inn. From the moment you walk in, the staff is…read morewelcoming, the environment is clean and calming, and everything just runs smoothly. I've been here a few different times and have been seen by Dr. Stern as well as his PAs and I'm always treated with the same high level of care. They take the time to listen, explain things clearly, and never rush you through a visit. There is pretty much never a wait time, which is rare, especially when you're not feeling well. Highly recommend The Doctor's Inn if you're looking for a urgent care physician in the area who's not just knowledgeable, but truly cares!

Super welcome and professional place. The place is so clean and comfortable. Everyone works there…read moreis friendly and helpful. The doctor took her time and advise me the best way to prevent mountain sickness. I am so glad that I found a urgent MD care in Wayne. (It's right next to Dick's sporting goods store at willowbrook Mall)

Office staff were great. The Doctor was horrible and I…read moreexperienced ageism for no good reason. Stay away

12/10/25. Was turned away from local hospital even though vitals were extremely high. Went to…read morecityMD , in pain and not happy. Yet Susan ....aka Angel treated me with care and was very smart. God Bless u Susan

I have had wonderful experiences here however, this last time I went there, the dr (Dr. Steven…read moreFaschan) was horrible. He was very dismissive to me and I had two concerns and he literally ignored them and walked out. I don't think it is the facility but rather the doctor, so be sure to make sure you know who is on call before making the trip.

I just called this location to ask if they accepted my insurance and the receptionist had horrible…read morephone etiquette and hung up on me after I asked a question as if I was in the wrong for asking! I was gonna tell her to have a nice day before she hung up on me! Absolutely horrible phone experience.

Not a person waiting in office . 60 min wait. I should write more because of my free time waiting…read moreto see someone.