Facility is terrific. I've never seen an office like it. Great staff. However, the Doctor is not…read more I found him to be rude, unprofessional and full if himself. He was actually making fun of me in front of 2 staff members. What an awful experience I had. Waste of tests and time.

Dr. Jack Choueka is above and beyond one of the greatest doctors in his field. I have been a…read morepatient of Dr. Choueka for many years. He has performed my bilateral shoulder replacements, carpal tunnel surgery on both hands and most recently tendinitis in my hand. When you find the ultimate results, you do not go elsewhere. The office wait may be a bit long, but does it really matter when you're being treated by Dr. Choueka? JRG, Brooklyn 7/29/23

If I could give minus zero stars I would, I spent crazy amounts of time getting there (which isn't…read morereally their fault) and I get there early and they tell me my appointment was canceled and they called me ( which they absolutely did not) I explained that they did not and they argued that they did instead of just apologizing. I'm almost certain it was due to antisemitism. they assumed I was Jewish and that they would make me run around like a chicken without a head. they offered no remedu and I heard them mimicking the Hebrew language as I left. it's really sad that such hate exists today. I'm very ill and they probably want to see me die.

What happened? My first visit in 2019 was one of the best medical facilities I'd been too in the…read morecity. Everything about my experience was 100%. It's now 2024 and I've only returned yearly for my annual exams/blood work/refills. Dr. Joudeh used to be awesome. He was attentive, caring, and listened. This last appointment was rather shocking. Not only did he have absolutely no memory of who I was - could have at least read my chart to see why I was there - but he questioned me about a medication I've been on for YEARS and that I should consider getting off of and, catch this, SMOKE Ayahuasca instead! Not just smoke, but do so on the ROOFTOP OF THE OFFICE AFTER HOURS with HIM and a 'small group of others' who meet up weekly. Are you serious? While I didn't feel Dr. Joudeh was coming onto me in a sexual way, what medical professional offers this as an option to any patient at a routine physical exam? Listen, I'm not an expert, but I sure as heck know that smoking 'Ayahuasca' isn't possible and that lacing something with synthetic DMT probably isn't a solid alternative. Also, the staff has really gone downhill. No one calls anymore to refill my script, give blood work details or test results. Every time my script is refilled it's always the wrong medicine - EVERY TIME. I have to call and change it. They charge my insurance for services I've never had. I have notified my insurance company as it feels like fraud. Testing my blood for HIV and STDs yearly is also something I ASKED them them NOT to do, but of course, every time, they do it. They told me its required by NYS - its not. Technically, I am supposed to sign off and STD and HIV testing as these are additional, elective services that are NOT required during a routine physical exam. Also, I have a gyno that handles any sex-life issues, tests, and questions. My personal information isn't just YOURS TO TAKE because I'm having my blood drawn. I'm still IN CHARGE of what tests I want performed, or so I thought. I was basically lied to. Second, things are not nearly as clean as they used be. I was nervous about having my blood drawn. There were three other nurses in the tiny room at the same time, all chatting and busy, while one just kinda took out a needle and wanted to get started. No masks, no gloves (which was the worst offense). I literally had to ask the nurse to 'please focus' as I want to make sure you have your shit together before you start putting needles in my arm. My uncle passed away from staff infection he obtained during a routine blood test - I was nervous. Nothing about this office is worth returning too. They used to be the BEST. Sad. Unfortunately, their focus on elective treatments for bad skin and fatty problem areas seems to be the grease for the wheels, greed and psychotropic experiences are the engine. #anotheronebitsthedust

Kenworthy is responsive, listens carefully, asks lots of questions, doesn't just take my word for…read moreit about what's wrong even though I am an excellent amateur diagnostician. Plus, he proves to be right. (The most recent was appendicitis vs. kidney stone-- rather high stakes.) He's my trusted guy. Note: Reviewers need to educate themselves about what a concierge practice is-- it's not such an alien concept.

Not sure how to say this, but the receptionist was super rude. I thought it was funny how bad she…read morewas at first, but then, realizing she wasn't joking, I just hung up. Basically, she said she couldn't hear me, which is odd considering I'm in my apartment, and the other physician I called had no problem hearing me. Normally I'd feel guilty for giving someone one star, but practices like this actually would be better off not existing.

I actually saw Dr. Arick in his manhattan office. My former dermatologist had told me I needed to…read moresee an ENT (which never made sense to me), but when I started having serious breathing issues, I decided I needed to make an appointment. The staff was nice and super helpful, and the doctor himself has good bedside manner. He was super upfront with me that he didn't really think an ENT was what was needed in this situation, but a pulmonologist. He did recommend both a pulmonologist (I already had made an appointment with someone) and an allergist (also already on top of that too). While I didn't need an ENT this time around, if I do need to go back to one, I would go here.

Dr. Arick is a gem! I've been seeing him for years when I have a sinus issue. He's experienced,…read moreopen, direct but super nice, thorough, and always solves the problem in a smart, personalized way - not with a textbook, same for everyone approach that a lot of doctors (who lack experience) rely on.

I've been going to Dr. Edelstein for years. He is knowledgeable, caring, and empathetic. He is…read morehonest and thorough with tests, etc. He offers alternatives to surgery, and isn't quick to promote costly procedures. I highly recommend him

Dr Edelstein is a wonderful doctor who has treated my mom twice for two separate injuries…read more He's caring, honest and respectful. Best of all he's not an alarmist's He really would get a five star from me. Unfortunately, the office is a little busier than one would expect since they have other doctors in that office. I would definitely recommend Dr. Edelstein.

Let me start this by saying that my husband and I have seen a number of doctors and specialists in…read moreour lifetime and have NEVER written a negative review before.... Also, Dr. Jones is a great ENT and definitely knows what she is doing so this has nothing to do with her ability to provide excellent hands on care! BUT... My almost 2.5 year old daughter had tubes placed in her ears a little over a year ago. The procedure went incredibly smoothly and Dr. Jones had her in and out of the surgery center within an hour... zero complaints there! And the tubes did wonders for my daughter in terms of hearing and speech! However, the aftercare (especially recently) has been HORRENDOUS! My daughter saw Dr. Jones in May this year so almost a year after her tubes were inserted. Dr. Jones told us that the tubes were on their way out and that we should stop using the prescribed ear drops if she were to get an ear infection as they would no longer work. Fast forward to this past week. My daughter was diagnosed by her pediatrician with a double ear infection. We can see one tube hanging out of her ear. This ear had orange and green liquid coming out of it and the other had blood. The pediatrician prescribed her an oral antibiotic as the drops would no longer work according to Dr. Jones. I sent Dr. Jones a message on the portal on Wednesday to make sure this was the appropriate course of action. I didn't hear anything on Thursday, so I called the office and they said they would push it through again. By Friday afternoon, I still didn't hear anything. I called the office two more times. Finally, late Friday afternoon, her "assistant" who definitely couldn't have worked at the office for more than a day called. She got my daughter mixed up with a different patient. Called her a boy, said when we "return from vacation"... we were not on vacation. She told us to stop the oral medicine (which was inaccurate). I told her to get her facts straight and call me back. She called back and relayed inaccurate information. Finally she said Dr. Jones is going to do a telehealth appointment with you on Friday at 4. It's 4pm and there is no link. My husband and I called the office 4 more times each and finally Dr. Jones called me at 5pm via FaceTime.... This was over 48 hours after I sent the message on the portal. That is incredibly unacceptable especially when dealing with a 2.5 year old! Dr. Jones told us to come in on Monday so that she can check her ears. WELL.... I get a check in alert for her appointment tomorrow and it says that it's a TELEHEALTH appointment not an office visit!! Meanwhile Dr . Jones told me on FaceTime that she needs to see my daughter's ears in person. It's the weekend and impossible to get in touch with anyone to confirm the in office visit. We now live in NJ so it will take us at least an hour to get to the city. It's truly remarkable how incompetent an office within a world renowned hospital system can be!! Another comment.... I had some ear wax that needed to be removed. Dr. Jones told me to make an appointment with her which I did, and she successfully removed everything within 5-10 minutes. I eventually got a bill for $700+ (I also have great insurance). I called the hospital billing department, and they told me they would set up a payment plan for me (!!!). Finally I got in touch with the office billing department (which wasn't even an option but I basically cried to someone at the front desk) and the biller got my bill down to about $100. It's all just such a SCAM!! There are a number of amazing ENTs in NYC. Trust me, seeing Dr. Jones is not worth the frustration, stress and agony!

Dr. Jones is the BEST ENT. She has amazing bedside manners. Great with kids, especially little…read moreones. She's calming, noninvasive, and gets the job done quickly. She was able to examine my 6 year old son's nose, even though he's super sensitive and screams during exams. She calmed him enough to treat him, and was very patient and let him touch each piece of equipment and play with it for a few minutes before she used it on him. She was referred to us by our pediatrician, who told us Dr. Jones is "simply amazing." My son had over 200 nosebleeds a year (we had to keep a detailed log of the dates he had them, and how long each episode lasted). After treating with Dr. Jones for a year, he's down to 2-3 nosebleeds a month. It's a huge improvement and has made such a big difference in our lives. I highly recommend her to all my friends with children.

Dr. Ira Steinmetz is a Rare Gem in Doctors. My husband and…read moreI shuffled through doctors in Brooklyn to find him. Dr. Steinmetz is just a caring, understanding, well-mannered, humble, and gracious person. I have to say person, because he has to be such a person first to be a doctor with those qualities. Not to be ignored is his staff. His staff is just as courteous and understanding. I read reviews putting them down - but I beg to say, the person writing such a review, doesn't quite have an understanding of what to expect from an office staff in such a delicate yet fast-moving environment, attending to phones, patients, and any requests of the doctor... May Jehovah God bless Dr. Steinmetz and his staff, giving all of them good health and long life so they may take care of us who need them.

Dr Ira Steinmetz......heaven sent!!! A rare gem. search far…read moreand wide and you won't find a more competent, warm, caring and always right there with very sound advice. Also, his staff always pleasant & ready to help. we believe we have been blessed! Judy Nash & Tony Onorato

Best doctors office I've ever been to. I absolutely adored…read morethe PA that took care of me. I believe her name was Vera. Very sweet and thorough. Max Rubin was also great. AsWell as the lady who took my blood (not a single mark on my arm, flawless!) So glad to have found them. Thank you for everything.

Deceptive Billing, Unnecessary Blood Tests, and Public Humiliation…read more I scheduled my appointment through the clinic's website, which clearly stated the $300 fee included both the medical exam and completion of Form I-693. When I arrived, the receptionist confirmed this. Even the doctor told me--without me even asking--that the $300 covered both the appointment and the documentation. He said a blood test might be an additional charge and necessary to complete my I-693 which I agreed. I had already provided proof of all required vaccinations, and blood test that I got in another clinic and my insurance paid for it, so there was no medical reason to run any tests. Still, they mentioned one specific blood test, but then performed a different one that I did not need. When I returned to receive my results, I was suddenly told I had to pay another $300 to complete the documentation(form I-693) completely contradicting what both the website and staff had previously confirmed. When I questioned it, the receptionist began yelling at me in front of the entire waiting room and refused to finalize my paperwork unless I paid again. It was deeply unprofessional and humiliating. After leaving, I called the clinic to clarify. They told me the website was "wrong," and that the true cost was $300 for the exam and another $300 for the form (I-693) something never disclosed at any point. I requested a detailed, itemized bill showing the charges for both the appointment and filling the form but they refused. All they offered was a basic credit card receipt. When I finally received a billing summary, through email they cc two more people who could see all my bill and personal information, however they didn't disclose the charges and instead just sent me a total of due without specific information, so i had to request a disclosed bill and when I got it,they were charging me for hepatitis b, varicella and MMR titer and i had the vaccines for all these (I gave them my vaccine record including vaccines for these diseases so not blood test was necessary) This clinic is dishonest, lacks transparency, and operates unethically. They performed unnecessary medical procedures, changed prices after the fact, refused to provide proper billing, and publicly humiliated me. I strongly urge others to avoid this place at all costs