I have been going to European Wax Center for years now, the atmosphere on par with the price point…read moreand the technicians change from time to time which is understandable. Most technicians are very capable and have a cheery upbeat personality. However, my last experience was the worst I have had since I started going there. Baring in mind that I regularly wax and have for years, it actually hurt during the waxing to the point where I had to ask her if she had waxed a male before. To that end, I had to go as far as coaching her to keep my skin taunt while removing the wax among a host of other issues during the session. Upon my exit, I informed the receptionist that the session was not satisfactory to the point the extent it was painful and that I would like a call from the manager. I got a voicemail 9 days later and I have returned her call twice now with no communication from the European Wax Center on Providence Blvd in 4 weeks.

Kind and thoughtful service whether it is your first time or you are a seasoned waxer. My only…read moresuggestion would be to improve the vibe of the actual waxing rooms. They are very bland, boring, and outdated.

I can't recommend this place more!! I got my first brazilian done here with Cassie. Let me tell you…read morethat girl is equal parts gentle, kind, and soothing. Book with her and bring cash to tip because she doesn't have venmo!! As for the salon itself, it is very clean. It felt very cozy, and the bathroom was very mindful with products available. The front desk lady was very nice. I will recommend to everyone KiKi's!!

Clean, professional, quiet. I've had Brazilian wax and sugaring by Kat, first time and now I'm a…read moreregular.

Elaine makes you feel right at home every time! She has been doing my eyebrows for a couple of…read moreyears and I never have issues with irritation after. I have been in few a few facials as well which have been so relaxing and she really takes the time to understand what your skin needs. Her studio is always clean and welcoming!

Truly there isn't enough space to write all the positive things about this experience. I got a…read morefacial and it was the best I have ever received. Elaine was beyond a sweetheart. Immediately greeted me by time. While filling out the paperwork, she listened to all my skin concerns. Even on the spot researching some of the products I use. The treatment room had a heated bed! And on a day in the negatives, this was FANTASTIC. She explained everything she was using and why. Which was super helpful since I'm a twenty something still struggling with acne. The whole process was beyond what I could have asked for. I've been to spas where after the treatment, it's the time when products are forced upon me. With Elaine, this was not the case! She offered samples!!! And explained what they were and when to use them. This will be the best money you could spend on yourself. I highly, highly recommend utilizing all the services Elaine has to offer. I know I will be back for sure.

I've been a customer at this place for years and today I came in for a 90 minute hot stone massage…read more It was my first time for both an extended massage and hot stone. When I went to check out the team member took quite some time trying to figure out how to actually check me out. I paid for the service and left. About 10 minutes after I left I received a call from the front desk, and without an apology told me that I was under charged and needed to come back to finish paying my bill or pay it over the phone. I asked her if I could call back once I was done driving and would pay then. She hesitated and said ok. A few hours later I called to pay the bill and the girl on the phone said that they were closed and since they had my card on file they just went ahead and charged me the additional $40. Without even a courtesy call to tell me what the additional fee was or to confirm if that was the card I wanted to use for the charge. Again, no apology, no hint of remorse, nothing. I asked them to mail me my receipt. Additionally, the young man who massaged me for the fee of $140.00 + a $20.00 tip, didn't touch my hands or feet, didn't have the bed heated, the hot towels grew cold extremely fast and I spent the 90 minutes feeling cold, and not at all relaxed because his massage game was poor. I won't be returning here.

The most unprofessional unorganized inefficient overpriced place I have ever seen. I had a…read moremembership there until the raised the prices up to what a real massage cost. I still tried to go back on a single massage basis. Can't get a appointment for a month when you do your therapist will most likely call off because they treat their people like trash. Never ever go ther pay more somewhere else you'll be glad you did. Done never again.

The front desk ladies are Rock stars!!!! The customer…read moreservice is legendary. They always remember me. Always shows compassion, care and concern for all. These ladies speak volumes. Debbie, Deja, Carissa and Michelle are just the most beautiful humans. please recognize these gems. they shine a light that is so needed in this troubling world.

Keith is an amazing massage therapist. I recently saw him for a deep tissue massage and it was…read moreremarkable. I have been having a problem (soreness and calf pain) with my left leg and after Keith's massage it is 100% better. I previously had to have a doppler study(prescribed by PCP who may of suspected a blood clot). Study showed no clot so just thought i was going to have to endure using home remedies of ace wrap, ice and so on. He knew something wasn't correct and with his expertise fixed my issue. A million THANKS !!! So appreciative!

I have been going to Amy since 2008! She's amazing and takes so much pride in her work! I have…read morelived in California, Florida, and Hershey... And I still made the trip home to Pittsburgh so she could wax my eyebrows and do my Brazilian! I never had anyone else... Just her! Take my word... Your hair grows back less, slower, and so much thinner with waxing! Thank you so much Amy! You're the best!!!!

Amazing & friendly service! Amy is the brow whisperer. The space is beautiful and so clean!read more

I received an incredible 60 minute massage and felt amazing afterwards, specifically my lower back…read more I'm a professional baseball player and frequently get soft tissue massages during the season which is why I was searching for a place to go during the holidays. This spa didn't disappoint, they were very welcoming and friendly from the moment I walked in! I would highly recommend this place!

Really comfortable and clean place. All of the employees are really nice and do a great job. I've…read moreonly had pedicures, but they offer a ton of different services.

I thoroughly enjoyed my facial and would recommend to anyone that is looking to either just relax…read moreor learn more about their skin. Kate took the time to explain different skin types and what category mine fell into. Once I learned about my skin type, she catered my facial products to what would best suit me and my needs. The hand, arm, shoulder, head and neck massage was the cherry on top of an already relaxing spa day. Oh, and she has a line of essential oils that she used to make the whole experience wonderful to all senses. If you're thinking of booking with her, do it!

I have been a client of Luminary for several years, and my skin texture, clarity and brightness…read morehave all significantly improved under their customized skin care regimen. I also suffer from TMJ, and the buccal massage has been an incredible relief. Over the years, I have had several facials, brow waxing/tinting, lash lifts/tints, and massage. Their talented professionals take the utmost care in their services and product recommendations, and most importantly, they deliver notable results toward your individual skincare and wellness goals. Their new location in Wexford is easily accessible, and sets the tone for a relaxing and pampered experience. I am beyond satisfied with Luminary and recommend them to everyone!

Tried the head spa for the first time. Janine has a very delicate touch, was gentle and thorough…read more You could tell that she enjoys what she does. The products used are top tier. Amazing organic fragrances and an oil hair toner at the end that smelled like a fresh cut bouquet! My hair has never been so clean. I was pleased with this relaxing service and experience!

I received a gift certificate from my husband. This was my first experience at this place and I was…read moresadly very disappointed. I got a spa mani and a spa pedi. The spa pedi wasn't too bad but the painting of my nails is worse than what i could do myself. The tech also kept turning my massage chair to different settings then finally turned it off when she was painting my toenails and they still turned out this bad. The spa mani was the most disappointing as I told her i was looking forward to the hand massage since my hands have been hurting recently. She completely skipped over any hand massage and dipped my hands in wax and put what looked like oven mitts over top of them. The tech did change colors on me as well which didn't matter to me but might annoy another person as my fingers didn't match my toes then.

Autumn was amazing! She refreshed my hair and was so friendly and informative of the process…read more Amazing care and my hair looks perfect!

Loved my haircut and style by Amanda! The salon is very clean and everyone was very professional…read more The price was very competitive as it included styling that went beyond. Will definitely be going back.