Great personal care. You are treated as a person not a patient. Very thorough exam. Good location…read morein downtown Rockport with lots of parking.

Great eye exam and glasses are correct. They sent the diabetic exam results to my doctor. That's…read moregreat Service

Such a wonderful and caring eye doctors. He leaves no stones unturned as far as your eyes go. He's…read morevery through and the staff is just terrific. Excellent office and it runs very efficiently. Always on time and very timely appointment scheduling.

Dr Ravi and staff are great! One receptionist on the left, nurses and financial staff are great!…read moreThey are kind and respectful when answering questions, and show patience. Dr Ravi Krishnan continues to do excellent work, very informative and caring. After surgery I didn't experience discomfort, or any sort of pain. Thank you

Great experience . Staff and doctors were very friendly. I would recommend the Coastal Bend Eye…read moreInstitute to anyone seeking eye care.

Dr. Dugan has done cataract surgery on both my husband and me. We are more than pleased with the…read moreresults. The staff at that office are so friendly. Never met one that didn't speak and smile. The office is well run. Would recommend this Dr to everyone. Even the optometrist took a look at my eyes while I was waiting with my husband for him to see Dr. Dugan. (no charge) thought that was super nice of him.

I Have Been A Client @ The Malouf Eye Clinic and The Atmosphere There Is Great and All The…read moreWorkers There Are Super Nice and My Waite Time To Be Seen Isn't Very Long.

Dr. Malouf and his entire staff are absolutely the best! Very professional, detailed, caring and…read morefriendly! Dr. Malouf is by far the best eye doctor I have ever been to!

Dr. Spangler is the epitome of a professional…read moreopthalmologist. The office staff is professional and courteous.

Overall I was impressed by Dr. Spengler and his medical staff. The front desk receptionist could…read morehave been more friendly and attentive. As a practicing doctor/surgeon, I understand the receptionist job is the hardest but it is the initial contact for an office and staffing should reflect more "service oriented" employees, ones who love people and their job. I will be back and I plan on having my husband see Dr. Spengler as well.

I saw an optometrist who told me I need to have my cataract removed right away. He sent me to a…read moredifferent surgeon and I was concerned because I felt like I was seeing fine. I am glad I saw Dr. Sahadi for a second opinion. He told me there was a little cataract and I could have it removed when I was ready but there was no rush. He spent the time with me to make sure I got a pair of glasses so I could see well. The staff was very caring and obviously very experienced. Thank you Dr. Sahadi!

Confident in him. Office was efficient. Made me feel comfortable. Everything went as planned.read more

I was visiting Corpus Christi while moving my daughter into her new apartment from halfway across…read morethe country, and I encountered an issue with my retina. It was urgent that I would get seen by a retina specialist while I was in town. Someone reccomended Dr. Agarwal and I could not have been any happier with my experience! I was not even an established patient, as I was in from out-of-town, and Dr. Agarwal's staff went out of their way to squeeze me in to be seen the following day. Dr. Agarwal was very thorough with explaining my issue and the procedures he was doing. He and his staff put me at ease being in an unknown area and I HIGHLY recommend Dr. Agarwal to anyone in need of a retina specialist.

I had a vitrectomy about six years ago and developed a cataract afterward, which I've been dealing…read morewith for the last several years. Originally, I was referred to a much larger statewide eye care facility/company, but I left that visit feeling uneasy. Everything felt rushed and I never felt like my questions were fully answered. After researching reviews for Dr. Krishnan and The Eye Institute, I asked my eye doctor for a referral there instead, and I'm very glad I did. The staff was excellent throughout the entire process. Everyone took their time and made sure things were explained clearly. I never felt rushed during appointments or follow-ups. The team was friendly, patient, and genuinely helpful. Dr. Krishnan was the biggest reason the experience stood out. He answered every question and concern I had, explained his recommendations clearly, and never made me feel like I was just being moved through a schedule. The cataract procedure itself went smoothly and I've had zero issues afterward. I highly recommend this office and Dr. Krishnan for eye care.

I am providing this feedback because I believe there are significant opportunities for improvement…read morein the workplace culture, management practices, employee training, and overall professionalism. During my time with the practice, I observed a level of gossip, negativity, and interpersonal conflict among employees that I found very concerning. Employees sometimes discussed patients and other staff members in a negative or disrespectful manner while patients were nearby or within hearing distance. In my opinion, this is particularly concerning in a healthcare environment, where professionalism, confidentiality, respect, and patient dignity should be priorities. I also observed what appeared to be inconsistent standards of accountability. There seemed to be a strong focus on identifying mistakes or shortcomings among newer employees, while some long-term employees appeared to engage in behavior that was equally, or at times more, concerning. I observed instances of employees appearing to cross professional boundaries with patients or engaging in behavior that could be perceived as inappropriate toward physicians. I believe all employees, regardless of how long they have worked for the practice or their relationships within the organization, should be held to the same standards of professionalism and conduct. Another concern is the close relationships among some employees, including family members and longtime friends working within the same office. From my perspective, these relationships appeared to contribute to an environment where gossip and interpersonal issues could continue without being adequately addressed. I also felt that employees who did not participate in gossip or negative conversations about patients or coworkers could feel isolated or scrutinized. I was particularly disappointed by the level of training and support I received as a new employee. I did not feel that I was provided with the appropriate training, guidance, or support necessary to be successful in the position. At the same time, I felt there was considerable attention placed on finding faults with newer employees rather than providing them with the tools and support needed to succeed. There were also significant logistical and workspace concerns. The practice has hired additional employees but does not appear to have adequate workspace or equipment to accommodate the growing staff. Employees may have to move between workstations or borrow another employee's computer in order to clock in and out or complete their responsibilities. In addition, there appeared to be insufficient appropriate seating and workspace for employees. Expecting employees to remain on a stool for extended periods because adequate chairs are unavailable is not an ideal working environment. I also found that my personal and professional values did not align with aspects of the management style and workplace culture. I take integrity, professionalism, respect, confidentiality, and doing the right thing very seriously. Unfortunately, I did not feel that those values were consistently reflected in the environment in which I was working. This is a successful and potentially very lucrative practice, and I believe it has the opportunity to improve significantly by addressing these concerns. My purpose in providing this feedback is not to attack individual employees, but to bring attention to patterns that I believe could affect employee morale, patient experience, staff retention, and the professional reputation of the practice. I would encourage leadership to evaluate workplace conduct consistently, regardless of an employee's tenure or personal relationships within the organization; strengthen training and support for new employees; establish clear expectations regarding respectful communication and patient confidentiality; address inappropriate workplace behavior when it occurs; and ensure that adequate workspace, equipment, and resources are available to the employees being hired. There are employees within the practice who demonstrate genuine professionalism, compassion, and dedication, and I believe those individuals should be recognized. However, the concerns I experienced were significant enough that I ultimately felt the workplace culture was not a good professional fit for me. My hope is that this feedback will be taken constructively and used as an opportunity to strengthen the organization. A successful practice requires not only strong medical care, but also a workplace culture built on professionalism, accountability, respect, teamwork, and patient-centered care.

Great Doctor, as long as you don't have to take any kind of pain prescriptions then you will be…read morehappy with this doctor, but he does not prescribe pain medication.

The doctor himself is great no complaints there but the staff he has now not so much! The older…read morelady that answers the phone informed me Dr. Collins was too busy to read my moms test results to let me know if she was still bleeding internally!