Recently having moved to Clive, I have been to the clinic twice and was incredibly impressed both…read moretimes. Very attentive, friendly and professional staff. I can't say enough good about this clinic. I have found my home for dental services for sure! Randall Byers - Clive, IA

I hate leaving a bad review on ANY company, but this really didn't work out very well. The doctor…read moredid a lot of work on a tooth, that had a gold crown. The crown eventually had worn a hole through it, and a cavity had developed. The doctor did the cavity repairs, and installed a new crown. That was several months ago. I had complained about the pain over the next few days. I began wondering at that point as to whether the doctor should have done a root canal. The doctor sent me to another doctor that "evaluated" it, and decided a root canal was not necessary at this time. I am on Social Security, and that second opinion cost me over $300 out-of-pocket. So now I have to find another dentist to fix this problem.

Was a patient there for 24 years and because of a variety of life changes, I was finally able to…read moreget dental insurance again. I was just told that they are no longer taking new patients because I had not been there in the last three years. I guess the previous 24 didn't mean anything- shows their lack of loyalty. Have to wonder if they actually do care about their patients?

52 years of having teeth and this was my worst, and only bad, dental experience! Dental hygienist…read morewas abrasive and rude. I told her on several occasions that she was hurting me. A couple scrapes into the cleaning, and I told her to stop, it felt like she was causing damage to my teeth. I left Dental Professionals and drive to my previous dentist (I changed due to job location change) I asked them to check that there had been no damage. Thankfully there was no damage to the teeth. However, they went ahead and did the cleaning for me. There was no pain, no extreme prying at my teeth, and no rudeness.

The office has the aspect of mid century modern. It honors the history and the heart of Des Moines…read morewith beautiful pictures of significant buildings in Des Moines from a local photographer. The reception was friendly and helpful. I barely had any wait time, and the Dr. made me feel very comfortable. I would highly recommend this practice.

Best dental hygienist I've ever had! Loved how they "blasted" my teeth with water when I got my…read moreteeth cleaned and was repeatedly asked, "Are you ok?" "Let me know if it's too much." The best was her constant reassurance and asking for feedback. Great teeth cleaning, highly recommend.

I love this office. The staff is very efficient and empathetic. Pricing is very upfront and they…read morewere not pushy when it came to what I wanted/needed. I had to get a tooth pulled ( my choice) and they were so accommodating and kind. It was a bit harder than I expected but I was met with much understanding when I was a bit emotional. Amazing place to put your trust in.

My appointment was with Dr. Wiese. Although she is not my regular dentist, I was having problems…read morewith a tooth and she was able to get me in right away, which I appreciated. Unfortunately, the tooth needed to be extracted, and it was by far the most painful extraction I've ever experienced. I've had other teeth extracted before, so I understand the difference between normal pressure and actual pain. I told Dr. Wiese several times that I was in pain, and I was in tears during the procedure, but no additional anesthetic was offered. I left feeling that my pain was not taken seriously. I was also disappointed that my prescription had not been sent to the pharmacy by 4:00 p.m. When I called, I was told their computer system had been down and that my prescription had been forgotten when the system came back online. While I appreciate being seen on short notice, the painful procedure and the lack of follow-through with my prescription left me with little confidence in the care I received. I will not be returning.

Ok ok here we go! So at first I was in sticker shock of how much it would cost to replace my two…read morefront teeth. I had them done about 20 years ago. Since then my color has changed and I had a little gap in the middle because I had lost my retainer. The office made their suggestions and I felt comfortable with them. After working with them and going through a slight delay for a more luxurious material I finally got the smile I always wanted. I've been asked where or who takes care of my teeth on the regular. I gotta say I am so glad that I didn't do it in Canada like I had planned. Apex dental and its staff really came through and delivered a beautiful experience and product. I highly recommend Dr. Hahn. She really explains everything and makes you feel comfortable. I am extremely grateful for her team and the smile they perfected for me!

I've been coming here for years! Always fantastic care~ I really appreciate how deeply they explain…read morethrough X-rays and use of models your current condition and what you can do to try and improve. I've always felt very soothed throughout my more intensive appointments like crowns and wisdom teeth. The office is always very clean, inviting, and running smoothly. Ive seen every doctor and all are very compassionate and thorough. I recommended highly to friends and family and most of them have made the switch! Thank you for making my experience each time comfortable and informative.

Summary: very professional, thorough with their descriptions, and courteous throughout…read more I walked into this office a bit shell-shocked from previous experiences at other dentists. I've switched so many times and received so many x-ray exams that I wouldn't be surprised if my teeth are glowing green by now (that's how x-rays work, right?). There didn't seem to be a dedicated front office clerk but a hygienist came to the front to check me in and informed me of the forms I needed to sign. When the dentist came to see me, she listened to my concerns and answered my questions. She also explained her procedures before she went to town on my chompers. They seemed a bit understaffed (maybe because it's close to a holiday weekend?) but the service was professional and courteous enough for me to go back for my next cleaning.

The hygienist is very nice and I felt like the cleaning itself was thorough. The office is clean. I…read morecould tell hygienist wears multiple hats as there is no one working the front desk, handling billing, appointments etc. I personally won't be going back anymore, as I can't trust the actual exam/diagnosis from the dentist. My only advice is to not be afraid to get a second opinion.

He is hands down the best Dentist. I had a GREAT experience with my root canal. Thank you.read more

I have been going her since I moved to Des Moines 10 years s ago, the experience is touch and go,…read morethe receptionists at the front desk are some of the rudest I've encountered, they make you feel uncomfortable in an already horribly uncomfortable situation. They talk to you and look at you as if you were beneath them. Foust himself is a pretty good dentist. He doesn't pull teeth, which I believe a dentist should know how to do, I'm from a small town and we are not sent to oral surgeons for a tooth to be pulled when a dentist should be fully capable.

This was my first visit to Hickman Family Dental. I decided…read moreto move away from my other dentist and this location was recommended by my family who had been coming here for a little over year. The location is easy to find. The building looks nice from the outside. When I walked in, I was greeted warmly by the front desk. Its a nice open floor plan. I checked in and filled out my health questionnaire. My appointment started on time. I was at ease right away with my hygienist, Brooke. She was very nice and was easy to talk to. She really had her work cut out for her since it had been a minute since I had an appointment. She listened to me when I had questions about my appointment and played along with me when I let her pick the flavor to use to clean my teeth. My dentist, Dr Erickson, came in and was very kind as well. I really appreciated the time they spent with me. I am happy with the move I made to the new dentist. I hope to have the same great experience going forward. As a bonus as I was getting ready to leave. I looked out the back window and a herd of city deer came up and were wandering the yard. They said they are there often and its a nice little perk.

Zarina is such a friendly, caring, and professional dental assistant. She and Dr. Erickson have a…read moregreat working relationship. I would recommend Hickman Family Dental to anyone who ndental care! care!